Lexmark X364dn Support Question
Lexmark X364dn Support Question
Find answers below for this question about Lexmark X364dn.Need a Lexmark X364dn manual? We have 8 online manuals for this item!
Question posted by gpogon9 on December 28th, 2016
Persistent 'load Tray 1 ' Message
With paper loaded I still keep getting the message 'Load Tray 1 with plain paper'; I suspect a faulty paper sensor, where should I look..?
Current Answers
Related Lexmark X364dn Manual Pages
User's Guide - Page 2
......32
Minimizing your printer's environmental impact 35
Saving paper and toner...35 Saving energy...36 Recycling...37 Reducing printer noise...38
Loading paper and specialty media 40
Setting the Paper Size and Paper Type...40 Configuring Universal paper settings...40 Avoiding jams...41 Loading trays...42 Using a multipurpose or manual feeder...46 Paper capacities...51 Linking and unlinking...
User's Guide - Page 42
Doing so may cause a jam. Loading paper and specialty media
42 Loading trays
1 Pull the tray completely out. Paper recommendations
• Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand. • Do...
User's Guide - Page 111
... default setting. • If available, a user-defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking.
Lets you specify the type of paper loaded in Tray 1 Notes:
• Plain Paper is the factory default setting for Manual Env Envelope Custom Type
Description Lets you specify the type of...
User's Guide - Page 178
... built into the printer system board. Load with
Try one or more of the following :
• Load the tray or other source with
Try one or more of the following :
• Load the specified paper in the fax and try to an analog phone line. Wait for the message to take the printer out of pages...
User's Guide - Page 186
... SEE IF THE PAPER TRAY IS EMPTY
Load paper in the ADF. 5 Press . Solving printing problems
Jobs do not print
These are removed from the ADF.
2 Flex and fan the pages. 3 Place the pages in the ADF. 4 Adjust the ADF guides. 5 From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that...
User's Guide - Page 193
... SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, ...quality output.
Try one or more of the following :
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages. Troubleshooting
193 Cannot scan from the Page Setup or Print dialog. ADJUST THE SCAN...
User's Guide - Page 199
Paper jam message remains after you solve print quality problems. If these suggestions still do not correct the problem, then contact Customer Support. Set Jam Recovery to the correct positions for the paper size loaded.
Page that requires adjustment or replacement. CHECK THE GUIDES
Move the guides in the tray to Auto or On:
1 Press . 2 Press...
User's Guide - Page 228
... or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support ... many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 ...card stock loading 46 tips 65 checking an unresponsive printer 176 checking an unresponsive scanner 192 checking device status on...192 copying
adding an overlay message 76 adjusting quality 74 canceling a copy job 77...
User's Guide - Page 230
... 120
J
jams accessing 161
avoiding 41 understanding messages 161 jams, avoiding cutting paper and specialty
media 55 selecting paper and specialty
media 55 jams, clearing
200-201...paper tips 64
letterhead copying to 71 loading 46 tips 62
light, indicator 16 Line busy 178 linking trays 52 Load with 178 Load manual feeder with 178 loading
envelopes 50 manual feeder 50 multipurpose feeder 46 trays...
User's Guide - Page 231
...
paper capacities trays 51
paper capacity multipurpose feeder 51
paper feed troubleshooting message remains after jam is cleared 199 page that jammed does not reprint 199
paper jams avoiding 41
paper jams, clearing 200-201 162 202 164 231 166 233 167 234 168 235 168 242 169 251 170 290-294 171
paper labels loading 46
Paper Loading menu 113
paper...
User's Guide - Page 232
... 182 58 Too many flash options
installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC... Engine Code 177 Invalid Network Code 177 Line busy 178 Load with 178 Load manual feeder with
178 Memory full, cannot send
faxes 178...Remove paper from standard output bin 179
Scanner ADF Cover Open 179 Scanner Jam Access Cover
Open 179 Toner is low 179 Unsupported USB device, ...
Technical Reference - Page 12
..., the printer sends a message to load the requested size in the manual feed tray or multipurpose feeder.
• The PageSize Policy is set )
X364dw
X466dte, X466dwe
11x17tray tray with 279.4 x 431.8-mm (11 x 17-in.) X
X
paper
a3tray
tray with tray operators" on the front side of manualfeed in statusdict and the ManualFeed page device parameter. Tray 1 - Multipurpose Feeder - If...
Technical Reference - Page 15
...X = Not Supported Literal names
Printer models
Literal name
Compatible literal name X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
c5envelope
162x229envelope
b5envelope
176x250envelope
PostScript envelope tray support
If manualfeed in statusdict and the ManualFeed page device parameter are false when the printer receives one of the envelopetray operators listed in...
Technical Reference - Page 55
...
part number unsupported by
device
Intervention Required - 40021
40 Tray Size X
X
Tray Size Sense Error
Sense Error
Intervention Required - 40021
41 Open Bin 1 Exit X
X
Open Bin Exit Tray
Tray
Intervention Required - 40021
42.xy Cartridge X
X
Cartridge Region
region mismatch
Mismatch
Intervention Required - 40022 Paper Jam
2xx Paper Jam
* This message contains a subset of...
Technical Reference - Page 69
..., X466de, X466dte, X364dn, X364dw X466dwe
Load Manual
Load Manual
X
X
Feeder
with
Load Manual
X
X
Feeder
with
Load Manual
X
X
Feeder
with
Load Manual
X
X
Feeder
with
Load
X
Load with with with
34 Incorrect
X
X
Media
Insert Duplex
X
X
Pages & Press Go.
= Supported X = Not supported
Message Intervention Required Load Manual Request
Status...
Technical Reference - Page 104
auto-continuable conditions 46 device attendance 77 paper handling 67 paper jams 70 PostScript device parameters 93 devices supported 90 operators, envelope sizes 14 page device parameters 82 supplemental operators 79 supported paper sizes 11 tray operators 12 PostScript commands message keys 102 PostScript operators envelope tray support 15 PostScript parameters system interpreter 88 user ...
Service Manual - Page 33
... Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only Memory Microswitch NAND (usage: NAND gate) Nonvolatile Memory Nonvolatile Random Access Memory Operator correctable failure Oil coating roll Original Equipment Manufacturer Overhead projector Optical photo conductor Optical Sensor...
Service Manual - Page 40
... requested in tray .
The following actions can be resolved. User status and attendance messages
User primary message
Explanation
Close Door No Analog Phone Line
Message clears when upper and lower doors are closed. If the device is not generated. This message appears if
job
the job was begun, but the paper has not yet been retrieved.
Load Manual...
Service Manual - Page 41
...message. • Check tray length and width guides to clear.
Remove Paper ADF
This posts when there is requesting the correct size of the printer. Remove Paper Standard Bin
The standard output bin is removed. Device, Please Remove
Unsupported USB Hub, please remove
34 Short Paper... the message and continue printing. Message clears when paper is full or nearly full. Load Manual
Printer...
Service Manual - Page 47
...sensor after two tries. Possible causes include multi-sheet feed or pre-staged media in the tray, and replace if they are worn.
200.33 200.34
Page from tray 1 to handle.
See event beyond the wear strips.
See "Rear exit guide assembly with paper... failed to the media being pre-staged in the source tray.
201.00 Paper jam between the input sensor and the fuser.
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