Lexmark X363dn Support Question
Lexmark X363dn Support Question
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Question posted by eassoc on February 25th, 2014
Lexmark X363dn Load Paper Tray 1 Message
Paper is in the tray when the message appears
Current Answers
Answer #1: Posted by techygirl on February 25th, 2014 9:52 PM
techygirl
Member since:
February 24th, 2014 Points: 456,810
Member since:
February 24th, 2014 Points: 456,810
As you say you have paper in the tray the printer repeatedly jams paper each time you print, or a Paper Jam message displays on the screen, yet no paper can be found in the printer.
For resolving this error click here
Thanks
Techy Girl
Related Lexmark X363dn Manual Pages
User's Guide - Page 2
......32
Minimizing your printer's environmental impact 35
Saving paper and toner...35 Saving energy...36 Recycling...37 Reducing printer noise...38
Loading paper and specialty media 40
Setting the Paper Size and Paper Type...40 Configuring Universal paper settings...40 Avoiding jams...41 Loading trays...42 Using a multipurpose or manual feeder...46 Paper capacities...51 Linking and unlinking...
User's Guide - Page 9
...; Caring for ? For updates, check our Web site at www.lexmark.com/publications/. Initial setup instructions:
• Connecting the printer • Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks,
depending on...
User's Guide - Page 36
... buttons until Settings appears, and then press .
3 Press the arrow buttons until a job is started.
• Print appears on both sides ...copies of a document:
• Use the Lexmark preview feature, which you select an Eco-...paper jams. For more information, see "Avoiding jams" on page 105
Check your printer. Off
Use factory default settings. Avoid paper jams
Carefully select and load paper...
User's Guide - Page 40
... correct size appears, and then press . Loading paper and specialty media
40 Paper Menu appears.
3 Press . 4 Press the arrow buttons until the correct source appears, and then press .
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you set the Paper Size and Paper Type to 182 mm (7.17 in the trays, then any trays containing the...
User's Guide - Page 41
... for the Universal paper size (in firmly after loading paper.
Submitting Changes appears, followed by the Universal Setup menu. Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
• Make sure the paper lies flat in the paper tray. • Do not remove the paper tray while the printer is printing. • Do not load the paper tray while the...
User's Guide - Page 42
Doing so may cause a jam. Loading paper and specialty media
42
Loading trays
1 Pull the tray completely out.
Paper recommendations
• Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand. • Do...
User's Guide - Page 43
... and slide the length guide toward the center of the tray to the A5 size position.
Loading paper and specialty media
43 Notice the maximum fill line on the A6
backstop which indicates the maximum height for the paper size you are loading.
3
1
4 2
For long paper like A4 or legal, squeeze and slide the length guide...
User's Guide - Page 44
...;
Straighten the edges on the standard size for loading paper. the tray holds only 150 sheets of the tray as shown with the recommended print side facedown. or A4-size paper based on a level surface.
4 Load the paper stack toward the back of A6-size paper.
1
1 Maximum fill line Loading paper and specialty media
44 Do not fold or crease...
User's Guide - Page 45
Load letterhead with the top edge of the sheet toward the front of the stack.
1 2
6 Insert the tray.
7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper
Type setting for the tray. Loading paper and specialty media
45 LETTERHEAD
5 Squeeze and slide the guides to lightly touch the side of the tray and the design facedown.
User's Guide - Page 46
You may want to 50 sheets of paper. Loading paper and specialty media
46 Using a multipurpose or manual feeder
Some models of the printer have a multipurpose feeder, whereas other specialty media you print on other models have a manual feeder. The multipurpose feeder can be loaded like a tray with one sheet of papers or specialty media, such as...
User's Guide - Page 50
... manual feeder
The manual feeder can use the manual feeder to print on paper types or sizes that are not currently loaded in a tray.
1 Open the manual feeder door.
2 Load one sheet of paper at a time.
Loading paper and specialty media
50 Notes:
• Load letterhead faceup, with the top of the manual feeder.
You can feed only...
User's Guide - Page 51
... on your printer model, you have either a multipurpose feeder or a manual feeder.
Loading paper and specialty media
51 Warning-Potential Damage: Do not force the paper into the feeder. Depending on the printer at a time.
The maximum amount of the trays and feeders are supported for laser printers are based on whether you have...
User's Guide - Page 52
... does not match the
Size setting of any other tray.
Select Source appears.
5 Press the arrow buttons until the size you want to the tray, such as the settings of any trays, the trays are not automatic; Loading paper and specialty media
52
Paper may not be set from the Paper menu. When the Size and Type settings are...
User's Guide - Page 178
...but no connection is disabled. Load with
Try one or more of the following:
• Load the tray or other source with
Try one or more of the following:
• Load the specified paper in the fax and try to...connected to clear. the fax is made.
Send a job to print to clear. Wait for the message to an external print server. No answer
A fax number is dialed, but the fax line is ...
User's Guide - Page 186
....
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the standard exit bin. Troubleshooting
186 CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the ADF. 5 Press .
...:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on . 4 Place the document in the...
User's Guide - Page 199
Troubleshooting
199
Paper jam message remains after you clear the jam
In the Settings menu, Jam Recovery is not clear...TOO MUCH PAPER IN THE TRAY OR FEEDER
Make sure the stack of paper you load does not exceed the maximum stack height indicated in its original wrapper until On or Auto appears, and then press . Clear jammed paper from a fresh package. • Store paper in the tray or ...
Service Manual - Page 33
... Tray Card Image Transfer Unit Black (Key) Local area network Light amplification by stimulated emission of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message...
Service Manual - Page 40
... line is canceled.
This message appears if
job
the job was begun, but the paper has not yet been retrieved. Replace the indicated tray. Load
, where is Tray 1, Tray 2, Multi-Page Feeder (MP feeder), or
Envelope Feeder.
• Load the input source with the correct type and size media. • Cancel the current job. Load
Printer does not detect...
Service Manual - Page 41
... any other situation that prompted the message. • Check tray length and width guides to Universal, make sure the paper is large enough for media. • Cancel the current job. PJL OP Message
PJL Seed Message
PJL ST Message
Try one or more of the following actions can be taken:
• Load paper and the job continues. •...
Service Manual - Page 126
... the stack line on the 250-sheet tray before pushing the tray into the printer.
• Make sure paper guides are positioned before loading it. Note: Make sure the media stack is printing. • Before loading transparencies, fan the stack to the Card Stock & Label Guide available on the Lexmark Web site
at a time through the...
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