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Lexmark X2470 Support Question

Lexmark X2470 Support Question

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Question posted by rockycud on July 8th, 2012

I Installed A New Cartage,and Can't Get The Printer To Work

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Answer #1: Posted by LexmarkListens on July 10th, 2012 5:04 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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Follow the steps below to determine the root cause of the error.
  1. Open printer cover and remove both cartridges
  2. Remove power adapter (black box where the power cord is plugged in at the back of the printer) and put it back after 30 seconds
  3. Wait for a prompt on your printer screen to install cartridges. Install black cartridge only
  4. Close printer cover
  5. Print alignment. If you’re getting an error message, open cover, remove black cart and install color cartridge
  6. Print alignment. If you’re getting an error message, try inserting your old empty cartridge and check if it will work. If old cartridge works with the printer, the new cart is defective. You may contact us for further assistance.


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Related Lexmark X2470 Manual Pages

Getting Started - Page 1

... the complete User's Guide on the CD for more detailed information about the following tasks: • Setting up the printer • Learning about the printer • Loading paper and original documents • Printing • Working with photos 5 Copying 4 x 6 photos 5 Using a PictBridge-enabled camera to print photos 5 Understanding the software 5 Using the Imaging Studio...
Getting Started - Page 3

... Faxes. 2 Double-click the Lexmark 2400 Series icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark does appear next to complete the installation. d Follow the instructions on any Add New Hardware screens. 5 Eject and reinsert the software CD. Removing and reinstalling the software 1 From...
Getting Started - Page 5

Working with photos For more information. 5 The Imaging Studio buttons link to software and information that help you want to scan only a portion of the document, click and drag the dotted line box to a computer, and both the printer...enabled camera to print photos You can connect a PictBridge-enabled camera to the printer and use the buttons on the camera to perform creative tasks such as ...
Getting Started - Page 6

...button. Use a different brand of the page Check the ink level, and install a new print cartridge if necessary. Use only new, unwrinkled paper. To avoid ink smudging, remove each sheet as . 6 Enter...198; Lexmark 2400 Series. 2 Select Photo Editor. 3 Click File Æ Open to print printer-friendly Web pages. Use the Web Toolbar to a computer. Use Lexmark Premium Photo Paper if you...
User's Guide - Page 4

...collated copies...29 Printing the last page first (reverse page order 29 Working with photos 30 Printing photos...30 Printing photos stored on the computer...... a fax using the software...40 Networking the printer 41 Shared printing...41 Maintaining the printer 42 Changing a print cartridge...42 Removing a used print cartridge...42 Installing a print cartridge...42 Achieving better print quality...
User's Guide - Page 5

... products...47 Troubleshooting...48 Setup troubleshooting...48 Power button is not lit...48 Software does not install...48 Page does not print...49 Cannot print from digital camera using PictBridge 51 Print troubleshooting......51 Poor text and graphic quality...52 Poor quality at the edges of the page...53 Printer does not print or respond...53 Print speed is slow...53 Partial document or photo ...
User's Guide - Page 9

... CD 4 Getting Started or Setup Solutions 5 Setup Sheet Description Cartridge to be installed in the printer Attaches to the power supply port located at the back of the printerInstallation software for the printer • Help • User's Guide in electronic format Additional information depending on your country or region Instructions on setting up...
User's Guide - Page 10

... paper as it exits. Install or replace a print cartridge. 10 Connect a PictBridge-enabled digital camera to the printer. Access the scanner glass. Learning about the printer Understanding the parts of the printer 6 1 5 7 4 Use the 1 Paper support 2 Control panel 3 PictBridge port 4 Paper exit tray 5 Top cover 6 Paper guide 7 Scanner glass 32 To Load paper. Align...
User's Guide - Page 13

...; Select a program to send a scanned image to. • Select what you can do with this software. Note: Click See More Scan Settings to keep the printer working properly. Copy • Copy photos or documents. • Enlarge, reduce, or change other features before printing. Find maintenance and troubleshooting information and tools to view...
User's Guide - Page 16

... • View the status of the screen. 16 Learn how to contact us regarding how you use the printer. • Obtain software version information. Advanced • Change the appearance of the printer is complete before installing a new print cartridge. • View shopping options for more information, click Help in the lower right corner of...
User's Guide - Page 41

... this procedure for each network computer you want to the shared printer. page 41. If the Found New Hardware dialog appears, click Cancel. 2 Insert the printer software CD. 3 Click Install. 4 Click Continue. 5 Select Yes to share your printer. 6 Assign a shared printer name. 7 When prompted, select Test Page to make sure the computer can print to the...
User's Guide - Page 42

... scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is on the lever to raise the cartridge lid. 4 Remove the used print cartridge. Installing a print cartridge 1 If you are installing a new print cartridge, remove the sticker and tape from the back and bottom of the cartridge. 42...
User's Guide - Page 46

... scanner glass clean. Ordering supplies To order supplies or to locate a dealer near you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn ... by country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are ready to install it in its packaging until you receive an Out of ...
User's Guide - Page 49

... icon. 5 If necessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software. 1 Visit our Web site at www.lexmark.com to check for the latest software. ... the power supply from the printer. 4 Reconnect the power supply to turn the printer on page 60. If the light is not on, see "Error messages" on . 1 Close all New Hardware Found screens. 3 Insert...
User's Guide - Page 50

...; In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • In Windows 2000: Start Œ Settings Œ Printers. • In Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of your printer family. Check the ink level, and install a new print cartridge if necessary. 1 Remove the print cartridge. 2 Make sure...
User's Guide - Page 52

...Select your printer model. d Select your printer family. ...working with color variations. Use a different brand of poor text and graphic quality include: • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print Check the ink level, and install a new...
User's Guide - Page 55

.... • In Windows 2000: Start Œ Settings Œ Printers. • In Windows 98/Me: Start Œ Settings Œ Printers. 2 Double-click the name of the document or image. If the scanner glass is loaded correctly on the scanner glass. Check the ink level, and install a new print cartridge if necessary. Scan troubleshooting • "Scanner...
User's Guide - Page 58

...Call your telephone company to a working correctly. If the light is not on, see the documentation that it is working phone line. • Both the printer and the computer are turned on... of the original document is satisfactory. • Resend the fax. Check the ink level, and install a new cartridge if necessary. 1 Remove the print cartridge. 2 Make sure the sticker and tape have been...
User's Guide - Page 61

For information on the print cartridge part number, see "Installing a print cartridge" on page 42. • Check to turn the printer back on . • Replace the print cartridge with a new one. For more information, see "Ordering supplies" on page 46. • Reset the printer. 1 Press to turn the printer off. 2 Disconnect the power cord from the...
User's Guide - Page 68

... send or receive fax 58 cards printing 28 cartridge, print aligning 44 cleaning 44 installing 42 preserving 46 removing 42 wiping 45 cleaning print cartridge nozzles 44 coated paper, ...finding 7 ink level, checking 15 inserting PictBridge-enabled digital camera 31 installing print cartridge 42 printer software 61 software and sharing printer on network 41 iron-on transfers, loading 22 J jams and ...

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