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Lexmark Prevail Pro700 Support Question

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Question posted by linley49561 on August 25th, 2012

Printhead Error

I have updated the software , followed all the steps and still have a printhead erro

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Answer #1: Posted by LexmarkListens on August 27th, 2012 6:36 AM

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It could be a problem with the printhead. If your printer is still under warranty, we would be glad to send you a replacement printhead. Just contact us via email/phone/chat.

If your printer is already out of warranty, you can purchase a printhead online at http://bit.ly/IZYhWo.

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Related Lexmark Prevail Pro700 Manual Pages

Network Guide - Page 3

...you want to join your printer program folder, on the installation software CD, or on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows ... up the printer on a wireless network To successfully configure the printer wirelessly, you must begin with a computer that is connected to the wireless network where you may need the following information: ...

Network Guide - Page 8

... easier for you to identify your printer on the network. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, do one of the following information before you begin: Note: If...

Fax Guide - Page 2

... started 4 Finding more information about the printer...4 Navigating menus using the printer control panel 4 Setting up the printer to fax 5 Step 1: Connect the printer to the telephone line...5 Step 2: Check the dial tone...15 Step 3: Set your fax name and fax number...16 Step 4: Set the printer to receive faxes automatically or manually 16 Step 5: Set the number of rings...

Fax Guide - Page 4

..., perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software CD, or on the printer control panel, and then press and submenus. • Press to open menus Getting started 4 Navigating menus...

User's Guide - Page 7

.... Conserving ink • Use Quick Print or Draft Mode. Follow the instructions to improve the quality of throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded print jobs...

User's Guide - Page 22

... the Lexmark Web site. Wireless Setup Assistant (in Mac OS X version 10.5 software if the printer has wireless capability. Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration To Contact technical support. Note: Your printer may not come with the printer Lexmark Wireless Setup Assistant (in Mac OS X version 10.6) Set up the...

User's Guide - Page 24

.... 2 Click All Programs or Programs, and then select the printer program folder from the web for Software Updates 4 Follow the instructions on the computer screen to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. Using the printer software 24 In Mac OS X version 10.5 or earlier...

User's Guide - Page 83

...this information, then do the following: a Press twice. b Press the arrow buttons to scroll to Your Fax Number, and then press . 7 Enter your fax number or your printer. • Print confirmation ...Book Reports You can configure the fax settings through the printer control panel or the fax software. Setting the fax footer 1 From the printer control panel, press . 2 Press the arrow buttons...

User's Guide - Page 85

...can enter up to Add Group, and then press . If you add contacts to the fax software, the printer automatically saves them to enter a group name, and then press . e If you select ... another entry, press , and then repeat steps b through d. d Use the keypad to enter the fax number in the printer control panel, then the fax software automatically saves those contacts as Phonebook entries. ...

User's Guide - Page 102

.... or • Exactly 64 hexadecimal characters. ASCII characters in the Finder, or from working . • The recommended way to set up your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. b Write down the name of the setup: a Create a network name or SSID for an ad hoc wireless...

User's Guide - Page 105

... an ad hoc wireless network will remove it from the list. 3 Navigate to: Printer Home > select your printer for which it reduces typing errors when new devices are asked to enter your printer, then insert the CD and follow the instructions on the computer. For Windows users 1 Click or Start. 2 Click All Programs or Programs...

User's Guide - Page 111

.... For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, do one of the following information before you begin: Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer. • A valid, unique IP address for...

User's Guide - Page 118

...can I improve wireless signal strength? Such devices can also interfere with other devices on a printer or other objects will pass through . All objects absorb part of objects absorb enough to ...you are too dense for infrastructure networks. REMOVE SOURCES OF INTERFERENCE Other types of the following: Notes: • The solutions below are materials that the signal is operating in...

User's Guide - Page 128

... for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on page 131 Troubleshooting 128 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the...

User's Guide - Page 129

... problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults, and then press . 4 Press the arrow buttons to scroll to turn off . Printhead errors If the "Before...

User's Guide - Page 131

... of the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Troubleshooting 131 Note: If removing and reinserting the printhead does not resolve the error, then...

User's Guide - Page 188

...using 14 printer does not print wireless 153 printer does not print wirelessly 157 printer does not respond 133 printer memory fax 96 printer printing blank pages 133 printer problems, basic solutions 128 Printer Settings 84 printer software installing 25 uninstalling 24 printer, setting as default 55 printhead aligning 125 printhead access location 9 printhead error 129 printhead nozzles cleaning...

User's Guide - Page 189

... language appears on display 129 page does not print 131 printer does not respond 133 printer printing blank pages 133 printhead error 129 software did not install 131 shared printing 110 sharing printer in Windows 109 software Service Center 128 software did not install 131 software updates checking 23 enabling 23 software, optional finding, installing 23 speaker volume adjusting 92 Speed...

User's Guide - Page 190

... is still orange 159 Two-Sided Printing Dry Time choosing a given setting 53 TX report, fax 94 U UK special wireless setup instructions 100 uninstalling printer software 24 updating printer software 23 updating the application list 70 USB 105, 120 cable 116 Macintosh 107 USB connection with network connection 120 USB port location 10 user information, fax...

Quick Reference - Page 20

... on page 22 • "Cannot delete documents from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 20 CHANGE THE LANGUAGE USING A BUTTON COMBINATION...