Get support for Lexmark Platinum Pro905

Lexmark Platinum Pro905 Support Question

Lexmark Platinum Pro905 Support Question

Find answers below for this question about Lexmark Platinum Pro905.
Need a Lexmark Platinum Pro905 manual? We have 5 online manuals for this item!
Question posted by latech1114 on October 10th, 2012

Cover Latch

Top covers, both the very top one which is over the glass scan cover has a latch in the back left corner on which the covers hinge. This has come loose on the back left side. It appears a small plastic tab , that "might" have held this in place, is missing. I have no idea how this happened. The round pin lay horizontal, and holds the covers to the main part of the printer. When closed it leaves a gap on the left back and paper will not feed through, it get's hung up. This Lexmark Pro905 is brand new and has functioned perfectly. How do I get this fixed. Think it's still under warranty but I don't recall sending in any warranty card. Where and how to get it fixed? Again, it won't feed to scan/copy/fax.   Any processing must be done by lifting the cover and placing paper one at a time on the glass scan screen.

Current Answers

Answer #1: Posted by LexmarkListens on October 11th, 2012 8:10 AM
This answer was accepted by the poster of the original question.
LexmarkListens

Member since:
July 1st, 2011

Points: 1,410,540
1,100
points
Please contact us via email and send us the serial number of your printer so we can check the warranty. Thanks!


Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435

Related Lexmark Platinum Pro905 Manual Pages

Network Guide - Page 2

... the colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition notice...17...
Network Guide - Page 3

... have no security information. If your wireless network. Note: Make sure you copy down this information. Wireless networking Finding more information about the printer The Network Getting Started Guide helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the...
Network Guide - Page 4

...networks that : • Your wireless network is connected to set up the printer. If the Welcome screen does not appear after a minute, then click the CD icon on the desktop. 3 Double...a secure wireless network without requiring prior knowledge of Wi-Fi technology. You cannot configure the printer for network devices. This information is entered into the access point. • Push Button ...
Network Guide - Page 5

...not need to check if your device is WPS certified: You can be configured for installing a configured printer on the computer screen. However, you . b In the Start Search or Run box, type ...marks to run the setup software on your PIN. Installing the printer on other computer on the network. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click ...
Network Guide - Page 6

...router). - Wireless networking 6 If the installation dialog does not appear after a minute, then click the CD icon on , and the printer is connected to work on a new computer. I am installing... off and back on the desktop. 3 Double-click Install. 4 Select My printer is powering up . The printer is ready for a wireless network. - Special wireless installation instructions The following :...
Fax Guide - Page 18

... a document open , choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer. The Send Fax Wizard appears. 3 Follow the instructions on the Print dialog, you must use... dark edges on the scanned image. Sending faxes Tips for your printer. The line is working telephone, DSL, or VoIP line. Sending faxes using the scanner glass, close the top cover to see the fax ...
User's Guide - Page 6

... other than those described in ports. CAUTION-POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as Ethernet and telephone system connections) are properly installed in their marked...information Connect the power cord to a properly grounded electrical outlet that all cables from the printer before inspecting it. Do not place or use this product near the product and easily ...
User's Guide - Page 13

.... Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to Lexmark for a single use only genuine Lexmark ink cartridges. Ordering and replacing supplies 13 Lexmark's warranty does not cover damage caused by non-Lexmark ink...
User's Guide - Page 66

... be prompted to start scanning. Scanning starts and the scan progress dialog appears. 7 Save the photo or photos and open the All-In-One Center. 4 From the "What is being scanned?" menu on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the printer drop-down list. 6 Click...
User's Guide - Page 67

... the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from a word-processing application to edit it. When selecting settings for the scan: • Select to scan to the local computer or network computer...
User's Guide - Page 69

.... menu on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is the default for a PIN? Scanning FAQ How can I being asked for all scans. Color is being scanned?" For example, if you are scanning a photo to edit...
User's Guide - Page 92

...glass, close the scanner lid to multiple recipients (broadcast fax): a Touch Fax To Multiple, and then touch Add a Number. Sending faxes using the printer...computer screen. The Send Fax Wizard appears. 3 Follow the instructions on the scanned image. Tip: • You...61610; Print. 2 From the Printer Name menu, select the fax version of the document, add a cover page, schedule the fax, or ...
User's Guide - Page 137

..." on page 141 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 137 The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the...
User's Guide - Page 138

... appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer...
User's Guide - Page 142

...duplex unit Note: The parts inside the printer are sensitive. CAUTION-POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper...latches and pull out the duplex unit. To avoid injury, use caution when accessing this area for jammed paper. 3 Firmly grasp the paper, and then gently pull it out. Paper jam in the printer Note: The parts inside the printer...
User's Guide - Page 147

... THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you...
User's Guide - Page 183

... applicable, you and Lexmark relating to be found at http://go .microsoft.com/fwlink/?LinkId=83288. Except as set forth in any other subject matter covered by this License Agreement (except to the extent such extraneous terms do not conflict with the terms of majority in relation to support services performed...
Quick Reference - Page 5

... Pro905 • Lexmark Pro904 • Lexmark Pro903 Printer features Your printer comes with full features that will help you to view, edit, and print photos directly from the ADF. Note: Do not load postcards, photos, small items, or thin media (such as share the printer among multiple computers. • Intuitive touch screen. Insert a memory card. Printer models...
Quick Reference - Page 14

... Order Supplies Online Printer Registration Visit Lexmark SmartSolutions To Contact technical support. Note: Your printer may not come with cartridge installation....scan jobs. In Mac OS X version 10.5 or earlier 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 From the Web Links tab, select the link you purchased. Lexmark Printer...
Quick Reference - Page 22

...Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing..., lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 2 2 Remove the printhead. 5 Close the printer. Before you troubleshoot" checklist does not solve the problem, then try the...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Lexmark product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Lexmark Manuals

Find free Lexmark Platinum Pro905 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Lexmark Reviews

View thousands of Lexmark user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Lexmark customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Lexmark customer service rankings, employee comments and much more from our sister site.

Lexmark Recalls

Find comprehensive Lexmark recall information updated hourly on RecallOwl.com.