Lexmark P4350 Support Question
Lexmark P4350 Support Question
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Question posted by Anonymous-51577 on February 19th, 2012
Error 1203
Current Answers
Answer #1: Posted by LexmarkListens on February 24th, 2012 2:52 PM
Member since:
July 1st, 2011 Points: 1,410,540
Troubleshooting a Communication Error between the Cartridge and the Printer
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
Open the top cover of the AIO and remove both cartridges from the AIO.
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.
Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.
Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.Did the error message return?
Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.
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