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Question posted by Stjoederm12 on August 29th, 2014

Fax Rx Result Report--error Occurred. Kyocera 2560. How Do I Fix It. I Get 50

I get 50+ a day of these reports. They are generated on their own. How do I fix this problem. I have looked in the user manual and this error message is not listed. There is very little information about faxing error messages.

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Answer #1: Posted by andrewraymondmarcus on August 29th, 2014 11:31 AM

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andrewraymondmarcus

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A hard reset can clear minor error codes. A lot of times you do not really need to call for your support contractor. Sometimes errors stop the function of a machine, but the machine could still function properly with a hard reset.

From our copier service company:
This reset is used for two purposes:
1) reset any data that may be "hung up" in the hard drive.
2) reset an error code and attempt to continue use. (If the error recurs, then you should escalate to whomever supports the copier.

Hard Reset Procedure:

Press Status button
Enter 10871087 - You are now in Maintenance Mode
Enter 906 (do not enter any other numbers!)
Press Start
Press Execute
Press Start
Copier tells you to turn it off/on
Turn off power by switch on right side of copier (hard power off)
Turn on power by switch on right

Related Kyocera KM-2560 Manual Pages

KM-NET ADMIN Operation Guide for Ver 2.0 - Page 35

...are created in the Selected targets list. KMnet Admin 2.0 3-13 You can also generate reports, and users can only receive alerts and reports from devices. Device Manager Note: If multiple users make simultaneous changes to a group's Map View settings, the last user to save changes override all the devices submitted. For example, the device may receive a message to allow access to the...

KM-NET ADMIN Operation Guide for Ver 2.0 - Page 40

... is complete. System/Fax Do not turn off or loses power at a critical point during the upgrade, the device could become inoperable and require a servicing to be sure that the device upgrade has completed. Upgrade Error Indicators Any Device The result of the issues involved. Check for the new firmware version in List View or Map View...

KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 56

... between 1 and 10000 minutes. 5-3 User Guide The available range is gathered about the current operational state of the device, such as number of color pages printed, number of black and white pages, number of toner in the device, such as error conditions, panel messages, and operating mode. Toner Level Polling Information is between 1 and 10000 minutes...

KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 62

...upgrade wizard: Right-click on a device. Upgrade error indicators Any device The result of the following methods: Check ...list. The old DIMM, however, is complete. To go back to the Device, click Cancel. 7-2 User Guide To cancel the wizard and return to a previous page, click Back. Look...FAX The FAX board must be erased and reloaded using a DIMM writer. System/Fax The device...

Kyocera Command Center Operation Guide Rev 6.3 - Page 50

... as the 31st, the last day of the selected error conditions has occurred during the interval. Check Interval Checks E-mails in the month, such as the specified day. Domain Restriction Enter the domain names that can also specify the E-mail addresses. You can be set the POP3 user account and information on the specified time of...

FS-C2126MFP Network Fax Driver Operation Guide Rev. 3 - Page 26

...Alphanumerics (0 - 9, A - Sending a Fax (4) Sender Information Tab 1 2 3 4 5 6 Enter your own information into fields 1 - 5 explained below to send a cover page with your faxes. 1 Company: A maximum of 64 characters ...z) NOTE: Entering the e-mail address makes it possible to receive the transmission results report by e-mail. (The fax machine must be set to 9 and spaces.) 6 E-Mail Address: A ...

KM-NET for Clients Operation Guide Rev-3.7 - Page 30

... edit the FAX ID selected in the list. Displays the list of FAX IDs currently registered. Allows the user to record the FAX reception in the list. Select whether to edit the FAX number selected in a report. KM-NET for Clients Adds a new FAX number. Specifies whether to print out the FAX reception result or send it by E-mail. Off On Error and forward...

2560/3060 Operation Guide (Advanced Edition) - Page 170

Detail Scanner Ready . Format Remove Display Error Hard Disk Error has occurred. FAX Backup Memory Memory Card Not connected. List printing begins. Storing Jobs Device/ Communication Paper / Supplies 10/10/2007 10:10 3 Press [Yes] in Memory Card. Removable Memory Safely removable . NOTE: When the job accounting is enabled, the list may not be printed. For details,...

2560/3060 Operation Guide (Advanced Edition) - Page 231

... than on the Status Page. System Menu Service Status Page More detailed information is complete. Use the procedure below shows the available settings. The table below to Status Page: Print Font List: Print print. Item Off On Error Only Description No result report printed. A confirmation Network Status: Print Service Status: Print screen appears. Service personnel...

Fax System (M) Operation Guide Rev-2.0 - Page 162

... every 50 sending/receiving 6-10 Registration Any time 6-11 status of latest Any time 6-3 200 send and receipt results stored Latest send or receipt result Automatic printout 6-8 after every sending or receiving operation (No Print Output or Error Only is 6-13 reported by Email Contents to Check Timing of Check Reference Page History of Local FAX...

Fax System (M) Operation Guide Rev-2.0 - Page 168

... Menu default screen is to confirm whether the fax was sent successfully. Send Result Report print), [On] (to Report - Then press [Change] of Send Result Report. 3 Press [Off] (not to print), Print a repo rt of transmission results. Off Attach Send Image If you selected [On] On or [Error], you can print a report to be printed by selecting [Off] (do...

Fax System (M) Operation Guide Rev-2.0 - Page 169

...at the FAX RX Result Report Type screen. NOTE: Fax receipt can print a report to print), Report FAX receipt results. Forward Only]. Off On Error and Fo rward Only Status 4 Press [OK]. Can cel Cancel 6/6/2006 10:00 OPERATION GUIDE 6-9 Then press [Change] of FAX RX Result Report. 3 Press [Off] (not to Reporting FAX Receipt Result by e-mail instead of Result Report Setting. With...

Fax System (M) Operation Guide Rev-2.0 - Page 170

... screen is printed out automatically after every 50 faxes sent or received. FAX RX Result Report Completed Activity Report Activity reports are printed as a report. 1 Press the Status/Job Cancel key. 2 Press [Device/Communication] and then [Log] of FAX. 3 Press [Outgoing] to print the sent fax report, and press [Incoming] to view detailed information of the latest 50 sent or received...

Fax System (M) Operation Guide Rev-2.0 - Page 173

... and [Next] of Result Report Setting. Fax receipt results are reported by e-mail instead of checking the receipt result report. If the FAX RX Result Report setting is [On], E-mail notification is [On] or [Error and Forward Only]. Then press [Change] of E-mail, and press [OK]. If the setting is [Error and Forward Only], E-mail notification is only provided when an error occurs or the...

Fax System (M) Operation Guide Rev-2.0 - Page 174

... tin g E-mail Address Bo ok E-mail Address Entry E-mail Ad d res s Enter the desired e- FAX RX Result Report Type Select a method for reporting FAX receipt results. Up to Character Entry Method on character entry, refer to 126 characters can Can cel be entered. Status OK... [Close] several times until the System Menu default screen is displayed. 6-14 OPERATION GUIDE Report -

Fax System (M) Operation Guide Rev-2.0 - Page 218

... preset by Job Accounting. Press [OK]. Refer to Send Result Reports on page 6-8 and FAX RX Result Reports on page 6-9. Troubleshooting Error Messages When an error occurs, the display may also check error codes using the activity report. (Refer to Activity Report on page 6-10.) Message An error has occurred. - FAX box limit exceeded. - exceeded. Corrective Action Reference Page Turn...

Fax System (M) Operation Guide Rev-2.0 - Page 227

... (Error diffusion) One-Touch Key 100 keys Multi-Station Transmission Max. 500 destinations Substitute Memory Reception 700 sheets or more (when using ITU-T A4 #1) Image Memory Capacity Built-in 40 GB hard disk (120 MB used for memory forwarding) Fax board (12 MB) (for memory reception of incoming faxed originals) Report Output Sent result report, FAX RX result report, Activity report...

Fax System (M) Operation Guide Rev-2.0 - Page 230

... Send Result Report Attach Send Image FAX RX Result Report FAX RX Result Report Type Admin Report Settings Address Book FAX Sub Address (Sending) Transmission Start Speed ECM Encrypted Transmission (Sending) One-Touch Key User Accounting Job Accounting i-FAX Transmission Mode Destination Condition Status/Job Cancel Key Printing Jobs Sending Jobs Storing Jobs Device/ Communication...

Fax System (M) Operation Guide Rev-2.0 - Page 237

... times. Send again. U00462 Reception was used in the TX/RX Result Report and Activity Report. U00600 - U01199 Communication error occurred during transmission. Ask the sender to resend. Send or receive again. Send again. Ask the sender to resend. U01000 - NOTE: If an error occurs during high-speed transmission. U00420 - U00810 Page(s) not sent correctly...

Fax System (M) Operation Guide Rev-2.0 - Page 243

...to Register 5-9 How to Use 5-9 Report Activity Report 6-10 FAX Box List 5-42 FAX RX Result Reports 6-8 Send Result Reports 6-8 Status Page 6-11 Resolution 3-6 Rings...FAX No. 5-50 Permit ID No. 5-54 Prerequisites 5-49 Reception Rejection Requirements 5-50 Reception Restriction Setting 5-57 Reject FAX No. 5-52 Send Restriction Setting 5-56 Transmission Start Speed 3-6, 3-19 Troubleshooting 11-6 U User...