Konica Minolta bizhub C654 Support Question
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Question posted by eisteinalex on October 2nd, 2013
Bizz Hub C654 C-3903 Error Code
how can i solve this problem
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Related Konica Minolta bizhub C654 Manual Pages
bizhub C654/C754 Network Fax Operations User Guide - Page 121
...] [LPD Setting] [Prefix/Suffix Setting]
[Error Code Display Setting]
Description
Check the MAC address of an E-mail address. Configure the setting for recalling the registered prefix and suffix when entering an E-mail address.
Register a prefix and suffix of this machine. bizhub C754/C654
7-16
Send a ping to the device communicating with this machine, enable or...
bizhub C654/C754 Scan Operations User Guide - Page 183
... when a warning such as necessary. Select whether to display network error code on this machine. bizhub C754/C654
13-16 Configure the detailed network settings.
Configure the setting for ...Configure the IWS (Internal Web Server) operating environment. Send a ping to the device communicating with this machine from another computer.
Select whether to enable Bluetooth.
Download the...
bizhub C654/C754 Troubleshooting User Guide - Page 2
...replace consumables or carry out cleaning 2-2
2.2
When a paper jam message persists 2-3
2.3
When an error message appears 2-4
2.4
When [Stabilizing image.] appears 2-5
3 When Printing Quality Has Deteriorated
3.1
...Network fax error code ...7-5
Transmission system error code...7-5
Reception system error code...7-7
7.3
Printing a destination list...7-8
bizhub C754/C654
Contents-1
bizhub C654/C754 Troubleshooting User Guide - Page 3
....2
Main messages and remedies ...10-3
10.3
Deleting files from a User Box ...10-4
11 Network Error Codes
11.1
About network error codes ...11-2
11.2
Displaying network error codes 11-3
11.3
Error code list ...11-4
12 When the Bit Count Does Not Match between the Server and the Client
13 ...Unit needs to be replaced 13-3 When a waste toner box is full...13-4
bizhub C754/C654
Contents-2
bizhub C654/C754 Troubleshooting User Guide - Page 51
7.2 Network fax error code
7
7.2 Network fax error code
Transmission system error code
If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and error codes will be displayed in Nxx format.
sponse
Connection error
Mail distri- OFF
ror
ror
Corrective...and then resend the fax.
OFF
tion refused
Line dis-
bizhub C754/C654
7-5
bizhub C654/C754 Troubleshooting User Guide - Page 52
...that any other network error is not occurring, ...bizhub C754/C654
7-6
Turn the Main Power Switch off and on and then resend the fax.
7.2 Network fax error code
7
Code N20 N21 N22 N25 N30
N31
Type
Memory error
Description
Memory error
Redial ON or OFF
OFF
HDD error HDD error OFF
Conversion Conversion OFF
error
error
Memory overflow
Memory full OFF
Sequence error
Sequence error...
bizhub C654/C754 Troubleshooting User Guide - Page 53
... an invalid format.
Code N50 N51 N52 N53
N54
Type SMTP reception Decoding Decoding
Decoding
Decoding
Description SMTP reception error Original too long error Received page too long error File error
Decode error
Corrective Actions
If SMTP reception does not start 60 minutes later after an incoming call was connected, this error occurs.
bizhub C754/C654
7-7 Ask the sender...
bizhub C654/C754 Troubleshooting User Guide - Page 58
...billing management device. Check the...bizhub C754/C654
8-4 Code T00
T05 T08 T18 T28 T32 T42 T43 T48
T58
T60 T61 T62 T80 T81 T82
T85 T89 T95 T97 T98 T99
Corrective Actions • Check to set the document. 8.3 G3 fax error code
8
8.3 G3 fax error code
Transmission system error code
If the machine encounters a problem while sending a G3 fax, an error dialog will appear and error codes...
bizhub C654/C754 Troubleshooting User Guide - Page 59
8.3 G3 fax error code
8
Reception system error code
If the machine encounters a problem while receiving a G3 fax, an error dialog will appear and error codes will be sent before ... register a Relay User Box for relay distribution. • Check the password for confidential recep- bizhub C754/C654
8-5 Check the line status.
Check the line status. Check Forward TX Setting. If toner or...
bizhub C654/C754 Troubleshooting User Guide - Page 75
bizhub C754/C654
11-2 11.1 About network error codes
11
11 Network Error Codes
11.1
About network error codes
They refer to the code in the network. You can check the action to take as well as a description of the error by referring to codes displayed when an error occurs in the error code list.
bizhub C654/C754 Troubleshooting User Guide - Page 76
bizhub C754/C654
11-3 11.2 Displaying network error codes
11
11.2
Displaying network error codes
Use Web Connection to [User's Guide: Web Management Tool]. For details, refer to configure so that network error codes are displayed.
bizhub C654/C754 Troubleshooting User Guide - Page 77
11.3 Error code list
11.3
Error code list
Functions IEEE802.1X
11
Code 1 2 3 4
5 6 7 8 9 10
11
12
13 14 15 16 17 18 19 20
21
22 23 .../PEAP). Unable to check for expiration because the CRL size that can be retained (1MB) (EAPTLS/EAP-TTLS/PEAP).
bizhub C754/C654
11-4
Failed to start the supplicant task.
Response from the server has timed out. Failed to retrieve the client certificate....
bizhub C654/C754 Troubleshooting User Guide - Page 78
Internal error of the certificate (EAP-TLS/EAP-TTLS/PEAP). bizhub C754/C654
11-5 Parameter error of the certificate verification (PKI) function (EAPTLS/EAP-TTLS/PEAP).
11.3 Error code list
Functions IEEE802.1X
11
Code 34
35 36
Description
The certificate verification (PKI) function is in the excessive multiplex processing status (EAP-TLS/EAP-TTLS/PEAP).
bizhub C654/C754 Troubleshooting User Guide - Page 79
...the certificate, the certificate must be verified at a time is not trusted. 11.3 Error code list Functions LDAP
bizhub C754/C654
11
Code 1 4
7 10 32 49 80 85 86 88 90 91 92
128 129 ... from the communications peer.
Cannot find the search route.
A memory shortage has occurred.
The device certificate does not exist. The ticket certificate is 20).
The supported SASL does not match the...
bizhub C654/C754 Troubleshooting User Guide - Page 80
The CA server rejected the connection.
bizhub C754/C654
11-7
Although the environment is configured to use the hard disk, it ...there are too many certificates to check for expiration of certificates that can be retained (1MB).
11.3 Error code list
Functions LDAP
11
Code 12241 12242 12243 12244 12261 12263
12264
12266
Description
The ticket certificate has expired. The format of ...
bizhub C654/C754 Troubleshooting User Guide - Page 81
...device certificate or private key. Available free memory is invalid. Job ID is insufficient. Failed to the server. The format of the certificate from the server. The certificate is invalid. The connection to delete an E-mail message. bizhub C754/C654
11-8 An internal error...The device certificate does not exist.
11.3 Error code list
Functions E-Mail/ Internet Fax
11
Code ...
bizhub C654/C754 Troubleshooting User Guide - Page 82
... connection is NULL). Failed to connect to be written is not assigned. bizhub C754/C654
11-9 the file name is busy. The file transfer failed (e.g. The protocol...Code 22 27 42 52 55 56 57 60 61 62 70 450 451 452 501 530 550 552 42 52 55 57 62
70 4096
4097
4098
4099
4100 4101
4102
4103 4104 4105 10000 12236
Description Parameter error (e.g. The file transfer failed (e.g. The device...
bizhub C654/C754 Troubleshooting User Guide - Page 83
...error. The CA server rejected the connection.
The device certificate does not exist.
A buffer shortage occurred.
The host is sent from the server. SMTP server error. SMTP server error. SMTP server error.
Internal error...error. No E-mail massage.
11.3 Error code list Functions SMB Transmission
SMTP transmission
11
Code... error.
SMTP server error....of the device. Unable ...
bizhub C654/C754 Troubleshooting User Guide - Page 84
... server.
SMTP server error. SMTP server error.
bizhub C754/C654
11-11 SMTP server error. The certificate does not have the expected usage. The connection to the server that checks for expiration because the CRL size exceeds the maximum capacity that can be registered to initialize the certificate verification. An unsupported SMTP error code of the certificate...
bizhub C654/C754 Troubleshooting User Guide - Page 85
... specified. A buffer shortage occurred. bizhub C754/C654
11-12 An unexpected error occurred. Parameter error (CC address). Parameter error (BCC address). Parameter error (EmailSet is specified. An invalid ...certificates that exceeds the maximum transferrable size for transfer coding. The device certificate does not exist. Parameter error (From address). The S/MIME function is NULL)....
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