Konica Minolta bizhub 558 Support Question
Find answers below for this question about Konica Minolta bizhub 558.Question posted by omondisheryl5 on February 23rd, 2023
My Adf Is Not Scanning Properly I Cant Even Make A Copy Or Scan How Can I Fix It
Requests for more information
Can I please get a manual on how to fix it (558)
Current Answers
Answer #1: Posted by SonuKumar on February 23rd, 2023 9:26 AM
Check the ADF for any obstructions or damage that may be preventing proper scanning. Remove any paper clips, staples or torn pages that may be blocking the path.
Clean the ADF scanning glass and rollers with a lint-free cloth and a small amount of alcohol-based cleaning solution. Be careful not to damage any of the components in the process.
Ensure that the paper guides are correctly positioned and adjusted to the size of the documents being scanned. If they are too loose or too tight, this can cause misfeeds and poor scanning quality.
Check the scanning settings in the printer driver or scanning software. Ensure that the correct settings are selected for the type of document being scanned (e.g., black and white, color, resolution).
Try scanning from a different software or application to isolate if the issue is specific to one application.
If none of these steps resolves the issue, try restarting the printer or contacting Konica Minolta support for further assistance.
I hope these suggestions help you resolve the issue. Good luck!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Answer #2: Posted by tanyaaa1212 on February 23rd, 2023 1:01 AM
- Check the ADF for any physical obstructions or damage. Look for paper jams or debris that may be preventing the ADF from functioning correctly. Clear any blockages you find.
- Check the ADF sensors. The sensors are responsible for detecting when a document is loaded into the ADF, and if they are not functioning correctly, the ADF may not work. Use a soft cloth to clean the sensors.
- Check the ADF rollers. The rollers are responsible for feeding the document through the ADF, and if they are dirty or damaged, the ADF may not function correctly. Use a soft cloth to clean the rollers.
- Check the ADF settings. Make sure the ADF settings in your printer driver are correct. If the settings are incorrect, you may not be able to scan or copy from the ADF.
- Restart the printer. Sometimes, restarting the printer can fix issues with the ADF. Turn off the printer, wait a few seconds, and then turn it back on again.
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