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Question posted by roavo1235 on August 4th, 2023

Why : The Ic Drum Is Not Set ?

the is writing : the is (drum ) is not set

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Answer #1: Posted by SonuKumar on August 4th, 2023 11:01 AM

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SonuKumar

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The error message "The IS (drum) is not set" on a Konica Minolta Bizhub 25e printer means that the drum unit is not properly installed or is not functioning properly. This can happen for a number of reasons, including:

The drum unit is not installed correctly.

The drum unit is damaged.

The drum unit is not compatible with the printer.

The printer is not properly calibrated.

To fix the error message, you will need to troubleshoot the printer to determine the cause of the problem. Here are some steps you can take:

Make sure that the drum unit is installed correctly. Refer to the printer's manual for instructions on how to install the drum unit.

Check the drum unit for damage. If the drum unit is damaged, it will need to be replaced.

Make sure that the drum unit is compatible with the printer. The printer's manual will list the compatible drum units.

Calibrate the printer. Calibration can help to fix a number of printer problems, including the "The IS (drum) is not set" error message.

If you have tried all of these steps and the error message is still appearing, you may need to contact Konica Minolta customer support for further assistance.

Here are some additional tips for troubleshooting the "The IS (drum) is not set" error message:

Try a different drum unit. If you have a spare drum unit, try installing it in the printer. If the error message goes away, then the original drum unit is probably damaged.

Clear the printer's cache. The printer's cache can sometimes store corrupted data that can cause problems. To clear the cache, turn off the printer and unplug it from the power outlet. Wait for a few minutes, then plug the printer back in and turn it on.

Factory reset the printer. If all else fails, you can try factory resetting the printer. This will erase all of the printer's settings, including the drum unit settings. To factory reset the printer, refer to the printer's manual for instructions.

I hope this helps!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Konica Minolta bizhub 25e Manual Pages

bizhub 25e User Guide - Page 3

...'s Guide This guide covers the setup of soft-keys, default settings, machine usage management, network settings, and performing basic machine maintenance such as illustrated. Scanner and Fax... the User's Guide and set -up address books and machine settings, create users and more. This guide also covers the installation procedure for choosing the bizhub 25e. Message Board Guide This...

bizhub 25e User Guide - Page 5

It produces letter/legal size output (the most common office document sizes) and enables users to quickly scan and deliver documents directly to their workstation. Network LAN Internet The bizhub 25e is a multifunction product that can copy, scan, fax and print.

bizhub 25e User Guide - Page 7

Press this key to authenticate as a registered device user. Press this key to switch the machine between the personal screen and shared... ready screen), and My MFP menu. Lamp illuminates when error occurs. Press this key to reset the settings back to the default settings and return to the ready screen. The display shows the machine status, interactive displays, and all machine ...

bizhub 25e User Guide - Page 28

...machine is "KONICA MINOLTA bizhub 25e". • C lick [Preferences] to change the settings as needed. • To use your personal address book, register your computer. 3 Select the bizhub 25e fax driver from the ...driver has been installed on installing the driver, see chapter 2, "Printer setting screen details" in "Setting the printer" in the Printer Guide. 1 Create or edit the document ...

bizhub 25e User Guide - Page 30

..." from the computer, the following requirements must be something other than "print". For details on the computer. Prerequisite To print from the menu. 2 Select the bizhub 25e printer driver. According to the application software you are using, the command name may be met: • The machine has been connected to the network...

bizhub 25e User Guide - Page 49

... document jams frequently. Cannot connect to the left side of those efforts Troubleshooting 47 For other problems, review the following information ready; • Product name: bizhub 25e • Serial number (located on the label affixed to the network. Cannot print. A message is poor. References Chapter 4, "Error messages" and "Troubleshooting" in the Administrator...

bizhub 25e User Guide - Page 50

..., or other information, a product identifier in order for use of a power protection device (Surge arrestor). The REN is provided with the product, see operating instructions for this...commission for the call . Appendix Regulatory information Customer information United States of America The bizhub 25e hereafter referred to as determined by the total RENs, contact the local telephone company...

bizhub 25e User Guide - Page 54

...C Clearing jams Document jams 40 Paper jams 42 Consumables 51 Copy 14 D Drum cartridge Consumable 51 Replacement 39 E Energy save key 5 Error 45 F Fax... How to read PDF manuals 50 Menu screen 13 Message Board 32 N Network connector 4 O Options 51 P Paper size setting Bypass tray 9 Cassette 7 PC-Fax 26 Print Basic operation 28 Cancel a print job 30 R Ready screens 13 Registering ...

bizhub 25e Printer Guide - Page 7

... manual uses the screens of the bizhub 25e standard model, unless otherwise stated. Descriptions for paper and documents symbol : This shows that the document should be set with the shorter side positioned at the top. vi How to read this manual symbol : This shows that paper should be set with the shorter side positioned...

bizhub 25e Printer Guide - Page 29

...by entering "KONICA MINOLTA" in the "Print Using" field, and then select "KONICA MINOLTA bizhub 25e PS". Installing to the version of the operating system. The installation procedure may slightly vary according ...not found, select "Other" in the "Print Using" field, and then select "KONICA MINOLTA bizhub 25e PS". You can filter the drivers by entering "KONICA MINOLTA" in the search field. &#...

bizhub 25e Printer Guide - Page 31

...as necessary. • When the optional devices are attached to your machine, select "Installable Options" and then select the device name from the CD-ROM drive after restarting...  [Resources]  [en.lproj] folder, then select "KONICA MINOLTA bizhub 25e PS.ppd.gz". 12 Select "KONICA MINOLTA bizhub 25e PS" in the installer to perform the procedure. 5 After the installation is finished...

bizhub 25e Printer Guide - Page 64

... documents Name of document being printed Status Progress of document being printed Name of document being printed Status Progress of all documents waiting to the "bizhub 25e PDF Printing" shortcut icon on the desktop. PDF direct printing You can click [Cancel] to print PDF files that include JPEG2000 format images. If you...

bizhub 25e Printer Guide - Page 65

...Description This specifies the number of copies printed. This sets sorting. This sets printing with reduced toner consumption. Printer settings „„ Modifying the Print Setting 1 Double-click the "bizhub 25e PDF Printing" shortcut icon on the desktop. 2 Specify the print settings. • If you click [Apply], the specified settings are the factory default values. 2-32 PDF direct...

bizhub 25e Message Board Guide - Page 6

... serious or potentially fatal injury if you see may differ, depending on the display and computer For example, the "Setting" button  [Setting] About the screens This manual uses the screens of the bizhub 25e standard model, unless otherwise stated. How to avoid problems caused by incorrect operations. Describes reference information and additional notes...

bizhub 25e Message Board Guide - Page 132

.... 1 100Mbps - Half Duplex The values set in "Machine Setup" are displayed. The following items are indicated below. The drum or toner cartridge is warming up. Page ...Empty The drum cartridge is open . Paper size error. Scan Count Displays the number of pages scanned for the devices installed to the machine (such as optional devices). Machine ...

bizhub 25e Copier Guide - Page 5

iv How to read this manual Screens This manual uses the screens of the bizhub 25e standard model, unless otherwise stated. The screens you see may differ, depending on the options installed.

bizhub 25e Administrators Guide - Page 4

... LDAP Servers 2-22 Specifying the archive settings 2-27 Setting user authentication 2-31 Setting an e-mail gateway 2-32 Mirroring the machine settings 2-34 Importing / Exporting using USB memory device 2-34 Setting the automatic logout time 2-39 Chapter 3 Maintenance Replacing consumables 3-2 Replacing the toner cartridge 3-2 Replacing the drum cartridge 3-3 Replacing the stamp...

bizhub 25e Administrators Guide - Page 6

... carefully. Describes important conditions or restrictions you see may differ, depending on the display and computer For example, the "Setting" button  [Setting] Screens This manual uses the screens of the bizhub 25e standard model, unless otherwise stated. Describes reference information and additional notes for operation. The screens you should carefully observe to...

bizhub 25e Administrators Guide - Page 102

.... The drum cartridge has run out of stored page:XXsets Memory overflow Rx Memory has overflowed during this operation. Contact your local technical representative. or Please confirm that the settings are finished. 2 To print only stored press [Print] Memory overflow. Please contact your Memory overflow. Please confirm the USB memory device you tried...

bizhub 25e Administrators Guide - Page 109

...× 600 dpi Recording resolution 600 dpi Gray scale 256 levels Photoreceptor type OPC drum Printing method Dry electric photographic recording method using paper cassette 1) Enlargement/Reduction Automatic document ...Please note that the product specifications and appearance are subject to 99 sets Power 120 VAC ±10 %, 50/60 Hz Power consumption Ready: 42 Wh...