Kodak 9810 Support Question
Kodak 9810 Support Question
Find answers below for this question about Kodak 9810 - Professional Digital Photo Printer Color Thermal wax/resin/dye Sublimation.Need a Kodak 9810 manual? We have 1 online manual for this item!
Question posted by sunnycolin on July 12th, 2016
Kodak 9810 Service 3.43.a
Hello, when I reinstalled the drive for 9810, I saw Firmware rom and clicked it for upgrading. But the printer showed upgrading failed then Service 3.43.A error message shown on the screen. Now I can't use my printer. Please help!
Current Answers
Related Kodak 9810 Manual Pages
User Guide - Page 2
Eastman Kodak Company 343 State Street Rochester, New York 14650
© Eastman Kodak Company, 2005 Kodak is a trademark of Eastman Kodak Company. P/N 4J5025
User Guide - Page 5
Use caution when lifting or moving the printer. 1 Setting Up the Printer
Before You Begin
IMPORTANT: Your KODAK PROFESSIONAL 9810 Digital Photo Printer may come with several power cables. Recommended Air Flow Clearances
Refer to select the correct power cable for the printer.
102 mm (4.0 in.)
102 mm (4.0 in.)
102 mm (4.0 in.)
102 mm (4.0 in.)
102 mm (4.0 in.)
P250_0020AC
1-1
Be...
User Guide - Page 15
... driver is compliant with the printer. NOTE: If your applications.
The printer driver for the KODAK PROFESSIONAL 9810 Digital Photo Printer (WINDOWS 2000/XP Operating System) requires the following (or later):
Operating System
Minimum Service Minimum Memory Pack
WINDOWS 2000 Professional SP4
WINDOWS 2000 Server
SP4
WINDOWS 2000 Advanced Server SP4
128 MB 256 MB 256 MB
WINDOWS Server...
User Guide - Page 16
... CD-ROM drive. Click Printer Driver to turn off the printer. 2. Click Software. If it does not, double-click the Kodak9810.exe file in . (30.68 cm) at 300 DPI (or 2464 x 3024 pixels)
8 x 12
8.213 (20.86 cm) x 12.08 in the CD root directory. 3. The KODAK PROFESSIONAL 9810 Digital Photo Printer will be installed.
7. IMPORTANT:
One or more screens may show the KODAK Photo Printer...
User Guide - Page 19
... standard packages. xdimN and ydim1 - See the example on any line. - Printer Driver Software
Custom Image Composition Packages
You can print multiple copies of an image ...).
Creating a Custom Package
Custom package files are ASCII text files that you import custom package files for KODAK printers typically provide a number of standard packages. xN and y1 - See above. - For example, a ...
User Guide - Page 21
... • Wait for the printer to resolve errors or problems reported during printing. printing and become Ready. To view the Print Queue:
• Click the printer icon in the task bar when a job is in the printer.
• Check that there is a printer problem.
• Check the printer operator panel display area for service. There is a paper or...
User Guide - Page 22
... close the door.
2-8 These disappear once you are replacing or checking the paper or ribbon, the Print Queue displays an Error-Printing status and an error message.
Load 8 x 12L ribbon of the proper type in the printer.
• Cancel the job from the Print Queue and resubmit the job with a smaller page size.
User Guide - Page 23
... appears.
2. Select Start > Settings > Control Panel > Add/Remove Programs
> KODAK 9810 Digital Photo Printer Software and follow the directions to uninstall the printer and printer driver.
1. Highlight the printer driver you want to remove and select Delete. 3. Right-click the printer you want to remove and click Remove. 7. NOTE: You must have Administrator privilege to completely...
User Guide - Page 25
... with your CD-ROM drive. When a printer is shipped with default factory calibration values. You should be able to set up your printer and begin printing right away without having to produce the best possible color response. Insert the CD that a specific data input value yields a specific color density output. 3 Calibrating the Printer
The KODAK Calibration Utility (calibration...
User Guide - Page 26
.... Easy Cal is a five-step process that quickly calibrates your printer after it has been serviced. For instructions on the KODAK PROFESSIONAL 9810 Digital Photo Printer. You may also want to www.kodak.com, then search for support information on instrumented calibration (requires a densitometer) go to calibrate your printer using Easy Cal, start the calibration utility.
1. Select Start...
User Guide - Page 27
... to calibrate is on the list, select it and go to Step 8. • If the printer you want to calibrate does not appear in the list, locate and select the export module for the KODAK Photo Printer 9810 model. Click Proceed. Click Locate Export Modules Folder. The following dialog box appears.
4. Select the kdk9810.8be file for...
User Guide - Page 32
...center of the most neutral (has the least amount of color).
25. The printer calibration begins. Click Quit to remove the software.
3-8 Your printer is complete, the following dialog box appears.
27. Look...• Select Start > Settings > Control Panel > Add/Remove Programs > KODAK Calibration Utility and follow the directions to close the Calibration Utility.
Uninstalling the ...
User Guide - Page 33
... is open .
one side.
• Check the paper path for service.
printer.
• Check that paper is off . The cutter did not move completely to advance. properly.
The printer's ribbon failed to • Turn the printer off -line. See "Loading the Ribbon" on .
Error Message
The printer is loaded properly. There is a paper jam.
• Check that...
User Guide - Page 39
... Print Head and Paper Cutter Registration
You may occasionally need to adjust print head and cutter registration if the page isn't centered properly.
1. Select the Printer serial no. 3. Click the Adjustments tab.
5-1 Click Start > Programs > KODAK 9810 Printer > Diagnostic Tool.
2. 5 Using the Diagnostic Tool
The Diagnostic tool was installed when you installed the printer driver.
User Guide - Page 42
... initialize and for the KODAK PROFESSIONAL 9810 Digital Photo Printer. 3. Search for the Ready light to appear. Click Browse. 7. Go to the folder containing the
firmware (.rom) file that was downloaded in the Ready state. 5. If possible, have your printer.
5-4 Click the Update Firmware tab.
6. If repeated attempts are unsuccessful, obtain service for your printer in Step 3. 8. If...
User Guide - Page 43
... has a
an improper ribbon is loaded properly. one side.
• Check the paper path for service. The printer will be ready to • Turn the printer off. If the problem persists, contact your Kodak representative for a jam.
• Turn the printer on page 1-6.
See "Loading the Ribbon" on .
The print head is loaded properly. 6 Troubleshooting...
User Guide - Page 44
Troubleshooting the Printer
Message
Warming
Service XX.YY.ZZ
Possible Cause
The print head is too cold to print when the head reaches the proper temperature.
• Turn the printer off, then on.
• When calling service, report the error number XX.YY.ZZ.
6-2 Fatal error XX.YY.ZZ has occurred. Action
• Wait.
The printer will be ready to print.
User Guide - Page 45
... in. (330 mm)
Weight (without Print Catcher 25 in. (635 mm) - Appendix A: Important Printer Information
Printer Specifications
Dimensions Width Depth
Height
17 in. (432 mm) 19 in . (203 x 305 mm)
ENERGY STAR Partner
As an ENERGY STAR Partner, Eastman Kodak Company has determined that this product meets the ENERGY STAR guidelines for energy...
User Guide - Page 47
... hot surfaces. • The power outlet must be sure a qualified service person examines the printer before cleaning or when the printer is not in injury and/or damage to the printer. • The power outlet should be easily accessible and installed near the printer. • Position the power cable so that it cannot be pulled...
User Guide - Page 49
... of this material may be sent to environmental considerations. Contact your local authorities. For disposal or recycling information, please contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the circuit boards.
Noise emission Disposal
Safety and Regulatory Information
EN61000-4-3 Radiated rf immunity EN61000-4-4 EFT...
Similar Questions
Where Do I Purchase The Film Paper Rolls For My Kodak 9810 From
Where do I purchase the film paper rolls for my Kodak 9810 from
Where do I purchase the film paper rolls for my Kodak 9810 from
(Posted by pmcgahon 1 year ago)
Require Drum Paper Left Roller. Can You Supply?
require drum paper left roller. can you supply.
require drum paper left roller. can you supply.
(Posted by mbinns 2 years ago)
What The Word Service 3.43.8 Indicates
what the word service 3.43.8 indicates
what the word service 3.43.8 indicates
(Posted by fedfederica11 3 years ago)
Does The Kodak Professional 8800 Print Kit Works With The Kodak 9810
KODAK Photo Print Kit 9810 /8800
KODAK Photo Print Kit 9810 /8800
(Posted by mrsylk69 11 years ago)
Kodak Photo Print Kit 9810 /8800
Does the Kodak Professional 8800 print kit works with the Kodak 9810? Please let me know
Does the Kodak Professional 8800 print kit works with the Kodak 9810? Please let me know
(Posted by mrsylk69 11 years ago)