Kodak 6850 Support Question
Kodak 6850 Support Question
Find answers below for this question about Kodak 6850.Need a Kodak 6850 manual? We have 2 online manuals for this item!
Question posted by therealpictureman on July 7th, 2014
I Keep Getting Paper Jam 62 Help Please
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Current Answers
Answer #1: Posted by waelsaidani1 on July 7th, 2014 9:58 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,787
Member since:
May 12th, 2013 Points: 19,501,787
If the Paper Jam message is displayed on the operator panel, there are two
methods that you can use to try to clear the paper jam.
methods that you can use to try to clear the paper jam.
1. Press Paper Rewind until the Paper Empty message appears.
2. Press Paper Advance to re-load the paper into the printer.
The printer advances the paper, then cuts and discharges about 24 in.
(61 cm) of blank paper. This reduces the possibility of fingerprints or
other damage to the prints (see page A-3).
The operator panel displays the Ready message.
Method 2 If the Paper Jam message is still displayed on the operator panel:
1. Turn off the printer and open the upper cover.
2. Remove the ribbon from the printer.
CAUTION:
Prevent damage to the printer. Do not pull abruptly on the
paper.
3. Slowly and carefully pull the jammed paper out of the printer.
4. Cut off any damaged or printed areas of the paper.
NOTE: Do not damage or mark any of the rollers.
Close the upper cover and turn on the printer.
6. Press Paper Rewind to rewind the paper into the printer.
If the Paper Jam message still appears on the operator panel, press
Paper Rewind again.
7. Open the upper cover and reload the ribbon. See “Loading the Ribbon”
on page 1-5.
8. Close the cover.
9. Reload the paper. See “Loading the Paper” on page 1-8.
NOTE: If the Paper Jam message is still displayed on the operator panel, and
you are at the end of a paper roll, it is possible that a segment of
paper is too short to automatically exit the printer. Remove the front
cleaning roller (see “Cleaning the Cleaning Rollers” on page 5-3)
and remove the segment of paper
Related Kodak 6850 Manual Pages
User Guide - Page 8
... Jam...6-3 Method 1 ...6-3 Method 2 ...6-3 Recovering from a Power Interruption...6-4
Appendix A: Important Printer Information System Requirements ...A-1 Printer Specifications ...A-1 Printer Supplies ...A-2 Paper and Ribbon ...A-2 Handling and Storing the Paper and Ribbon A-2 Thermal Printer Cleaning Kit ...A-3 Packing and Transporting the Printer...A-3 ENERGY STAR Partner...A-3 Getting Help...
User Guide - Page 9
...software CD, not pictured (in printed form)
May 4, 2005
1-1 USB Cable 7. (2) Paper Flange 8. Print Catcher (not installed) 5. (4) 6850 Power Cable (1 US, 1 Europe, 1 Australia, 1 China) 6. KODAK Thermal Printer Cleaning Kit 3. Trim Tray (not installed) 4. 1 Setting Up the Printer
Package Contents
The KODAK Photo Printer 6850 is provided on the CD, not in some countries, the User
Guide is...
User Guide - Page 18
... or you may cause the paper to load the paper into the printer. Press Paper Advance to jam.
8. It does not decrease the 750 4 x 6 in . (61 cm) of the paper roll (see page A-2).
Red line
Paper feeding knob
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
9.
The operator panel displays the Paper Empty message.
10. The operator...
User Guide - Page 19
... after the test print is installed and set up correctly.
Press Enter to read them. The Guides are also provided on your printer. Kodak Photo Printer 6850
Power Ready Error
1
Paper Menu Advance
Enter Paper Rewind/Clear
1.
May 4, 2005
1-11 Follow the on-screen directions to install ADOBE ACROBAT Reader if you do not already have...
User Guide - Page 38
... = processing firmware version
None. Printer settings are displayed here
Kodak Photo Printer 6850
Power Ready Error
1,2 3
Paper Menu Advance
4
Enter Paper Rewind/Clear
5
1.
XXXXX represents the total number of prints on a paper roll. The printer control firmware version number is reset each time you can make a test print. Printer Setting Printer ready Making a test print
Operator...
User Guide - Page 43
... adjust the image resolution (dpi) to match the printer resolution. Clear the paper jam.
In your image to match the printer resolution. See "Cleaning the Thermal Head and Stripper Plate" on , printer does not operate Prints have linear streaks
Prints have streaks made up of the picture.
• For details, see the photo printing application online Help.
User Guide - Page 44
...until it clicks. online Help for recommended system requirements.
Resolving Operator Panel Error Messages
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
Refer to ...problem persists, contact your KODAK Service
The printer has a system control problem.
Error Message Paper Empty
Ribbon Empty
Paper Jam XX
Cover Open
Data Error
Mecha Error XX...
User Guide - Page 45
.... Turn off any of the paper. Troubleshooting
Clearing a Paper Jam
If the Paper Jam message is still displayed on the operator panel: 1.
Method 1
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
1.
CAUTION:
Prevent damage to clear the paper jam. Slowly and carefully pull the jammed paper out of blank paper. NOTE: Do not damage or...
User Guide - Page 46
...printer by following the procedure for "Clearing a Paper Jam" on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper...:
If the printer loses power while printing, the printer stops with the thermal head positioned against the platen roller. Troubleshooting
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
5....
User Guide - Page 47
...(2.0) compliant host device
Printer Specifications
Dimensions Width
11.4 in. (290 mm)
Depth
19.6 in. (496 mm)
Height
13.6 in. (346 mm)
Weight (without ribbon and paper)
56 lbs (25... (auto 90 V to 132 V / 48 Hz to 62 Hz detection of the following ranges) 180 V to 264 V / 48 Hz to 62 Hz
Power consumption
320 watts maximum
Print size
KODAK Photo Printer 6850:
• 4 x 6 in. (10 x 15 cm...
User Guide - Page 55
... rollers, cleaning, 5-3 clearing paper jam, 6-3 connecting cables, 1-7 contents, package, 1-1
D disposal, B-4
E electromagnetic compatibility, B-3 EMC, B-3 error messages
calibration, 3-8 operator panel, 6-2
May 4, 2005
H handling
paper, A-2 prints, 4-1 ribbon, A-2 help with your printer, A-3 humidity paper and ribbon specifications, A-2 printer specifications, A-1
I installing
calibration...
User Manual - Page 13
...6. Trim Tray (not installed) 4. User Guide and software CD, not pictured (in printed form)
November 2011
1-1 USB Cable 7. (2) Paper Flange 8. KODAK Thermal Printer Cleaning Kit 3. Printer 2. 1 Setting Up the Printer
Package Contents
The KODAK Photo Printer 6850 is provided on the CD, not in some countries,
the User Guide is packaged with the following items:
1
2
7
6
61_3000BC...
User Manual - Page 22
... to jam.
8.
Setting Up the Printer
Red line
Pinch roller
7. The operator panel displays the Ready message. Insert the paper under the pinch roller. This reduces the possibility of blank paper. IMPORTANT: Do not advance the paper past the red line or you may
cause the paper to load the paper into the printer. Making a Test Print
Kodak Photo Printer 6850...
User Manual - Page 32
... Operator Panel Lights
Light
Color
Power Orange
Printer Status The printer power is ready to review printer settings in Setup mode. Printer settings are displayed here
Kodak Photo Printer 6850
Power Ready Error
1,2 3
Paper Menu Advance
4
Enter Paper Rewind/Clear
5
1. Ready Green
The printer is on page 6-3. Using Setup Mode to Review Printer Settings
Use the operator panel to make...
User Manual - Page 39
... picture.
• For details, see the photo printing application online Help. See "Cleaning
of images that are Clean the cleaning rollers. In your image to be adjusted in the Clear the paper jam. error light is stuck in your photo printing software application. The printer driver automatically scales your photo printing software application:
• Use the Fit...
User Manual - Page 41
... Panel Error Messages
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
Refer to the following table to resolve errors reported on page 1-5.
Have available:
• the error code number (XX)
• the printer model number and serial number (listed on page 1-8.
Error Message Paper Empty Ribbon Empty Paper Jam XX Cover Open Data...
User Manual - Page 42
... Empty message appears.
2. Method 2
If the Paper Jam message is displayed on the paper.
3. CAUTION: Prevent damage to re-load the paper into the printer. Method 1
Kodak Photo Printer 6850
Power Ready Error
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
Paper Menu Advance
Enter Paper Rewind/Clear
1. The operator panel displays the Ready message...
User Manual - Page 43
..." on the operator panel, press Paper Rewind again.
7. If the Paper Jam message still appears on page 1-5.
8. Close the cover.
9.
Reload the paper. Open the upper cover immediately to release the pressure on page 1-8.
Troubleshooting
Kodak Photo Printer 6850
Power Ready Error
Paper Menu Advance
Enter Paper Rewind/Clear
5. See "Loading the Paper" on the platen roller. Remove...
User Manual - Page 45
Appendix A: Important Printer Information
Printer Specifications
Dimensions Width Depth Height
Weight (without ribbon and paper) Operating Temperature environment Relative
... (+10 to +35° C) 20 to 80%
8000ft (2440 m) maximum 90 V to 132 V / 48 Hz to 62 Hz 180 V to 264 V / 48 Hz to 62 Hz
320 watts maximum KODAK Photo Printer 6850: • 4 x 6 in. (10 x 15 cm) • 6 x 8 in. (15 x 20 cm)...
User Manual - Page 47
Doing so may cause physical damage to : www.kodak.com/go/6850 for the most recent Software, Firmware, Profiles, User Guides and Read me files. - Repack the printer in the printer. Getting Help
Help with soap and water following sources: • "Chapter 6 Troubleshooting" on the printer (see page 1-2). 3. the Technical Resources link for energy efficiency. Wash your hands...
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