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Jensen VM9312 Support Question

Jensen VM9312 Support Question

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Question posted by 3dspalding on November 10th, 2017

Volume Knob Won't Change Volume

My volume knob when I adjust the volume up or down but I can still press it in and bring up the EQ settings

Current Answers

Answer #1: Posted by Odin on November 12th, 2017 7:30 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,700
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You may have inadvertently engaged the mute or softmute function. See item 8 at https://www.manualslib.com/manual/79652/Jensen-Vm9312.html?page=9&term=volume&selected=2. If the problem persists (or if you require further explanation), you'll have to obtain a walk-through from Jensen: use the contact information here--https://www.contacthelp.com/jensen/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Jensen VM9312 Manual Pages

Instruction Manual - Page 3

... how to follow. Preparation...1 Installation ...2 Controls and Indicators ...5 Controls and Indicators ...6 Remote Control ...7 Using the TFT Monitor ...10 Operating Instructions ...12 Setup Menu...13 Tuner Operation ...15 Satellite Radio Operation ...17 DVD/VCD Video Operation 19 DVD/CD Audio Operation 22 MP3/WMA Operation ...23 iPod Operation ...25 Troubleshooting ...26 Specifications ...29...
Instruction Manual - Page 5

...! To prevent damage to be sure to turn off the ignition and remove the negative (-) battery cable prior to the TFT monitor. Features DVD • Aspect Ratio - WARNING! Never use the video display function while driving the vehicle. To prevent damage to the mechanism inside this unit, avoid impact to installation. iPod interface...
Instruction Manual - Page 6

... lead to damage the car wiring. 3. The VM9312 uses one end of the chassis using the hex nut provided. NOTE: For proper operation of the CD/DVD player, the chassis must be...a switch. Remove trim ring. 2. INSTALLATION Pre-installation 1. Press the metal levers on page 3. PREPARE RADIO BAND AS/PS PRELOSS/DAXUDIO VM9312 SRC DISP OPEN EJECT MUTE 2. a. Install adapter if necessary...
Instruction Manual - Page 9

...playing mode. 7. SRC Press once to adjust the setting for the selected option. With the monitor closed, press the DISP button to enter and/ or confirm audio settings. Press and release to cycle through information available on the LCD screen. 3. With the monitor closed , press the BAND button to silence the receiver. Press and hold to adjust the volume. Press the AUDIO button...
Instruction Manual - Page 10

... to move the cursor down one frequency step. RESET Press to reset system settings to factory default (except the password and parental lock setting). 13.Pause/Play/Enter Press to pause or resume plaback or to confirm current selection. 14. ( ) DVD Mode: Press once to the left. 11. ( ) DVD Mode: Press once for disc insertion/ejection. TUNER Mode...
Instruction Manual - Page 12

...VM9312... DVD ...set-up parameters CD/MP3 Toggles on/off audio output Turns the power on/off SATELLITE Displays diagnostics screen Toggles on/off audio output Turns the power on/off iPod Selects Photo mode Selects Music mode Toggles on/off audio output Turns the power on /off Selects Video...volume Decreases volume Decreases volume 16 Increases volume Increases volume Increases volume... Changes ...
Instruction Manual - Page 14

... PICTURE/AS/PS button (3) on the control panel. 4. Video should be adjusted for optimum viewing using one step at any point. Video should be completed: a. Exit Picture Quality Setting Mode: Press the PIC button (24) on the remote control or the PICTURE/AS/PS button (3) on the monitor VM9312 Parking Brake Parking Brake Inhibit When the pink...
Instruction Manual - Page 16

... panel once to power off the unit.The monitor is displayed on the remote control, or use the joystick to highlight the audio feature to mute the volume from the unit. Press and hold the button to display the audio menu. You can be adjusted. 2. Proper setting of the Fader and Balance boosts the effects...
Instruction Manual - Page 17

VM9312 SETUP MENU To access system settings, press the SETUP button (31) on the remote control or touch the button on the screen to 23:59. Enter the option field for adjustment under the highlighted sub-menu option will change as you want to adjust the hour past 12. • AM Frequency Spacing - 10kHz • AM Frequency...
Instruction Manual - Page 18

... in the standard NTSC format. The rating for setup. You must press the OPEN button (1) to increase the relative volume (LEVEL). The color signals are output in display mode, the monitor automatically switches to the next quadrant. P.VOL Sub-menu Features Setting Source Level Options Function iPod Disc Radio SAT AUX IN1 AUX IN2...
Instruction Manual - Page 19

...(15) on the screen, or press the BAND button on the unit (4) or remote control (20) to change between the following bands: FM1, ...to switch to strong local stations 23. Touch to Equalizer level settings 9. PS (Preview Scan): Touch to scan all stations available... PTY is activated 25. NOTE: The BAND button on the joystick (17). VM9312 TUNER OPERATION Tuner TFT Display 8 17 1 4 5 10 2 24 25 ...
Instruction Manual - Page 21

... without changing the station, touch Exit. MEM: View screen used to Channel Guide, touch CH on the screen or press the SUBTITLE... button (9) on the remote control. Song title 6. CH -: Select the previous channel 11. All six stored stations (P1-P6) for each band. Touch an on-screen preset button to channel "000". Channel Guide is reserved for troubleshooting. VM9312...
Instruction Manual - Page 23

... >> button on screen) to set the start point (A) of the repeated section. • Press the REPT A-B button again once you attempt to play a DVD while the vehicle is closed. ...EQ BACK NOTE: DVD-R and DVD-RW will remain off after the disc is off. Slow Motion Playback Press the ) to "4X", "8X", and "20X". VM9312 DVD/VCD VIDEO OPERATION NOTE: When properly installed, DVD video...
Instruction Manual - Page 24

... 789 0 Clear VM9312 Enter the desired chapter/track using the numeric keypad (29) on the remote control to choose the language in multiple languages with multiple angles, press the ANGLE button ...control to the specified location on the DVD. Press the enter button (arrow) to tune to specific track 3. Changing Subtitle Language If you are not available. Press the | or buttons (16, 17...
Instruction Manual - Page 26

...changing the station, touch Exit. Please see the DVD/Disc Video Operation section for CD playback are the same for DVD and CD operation. Press the |> button on screen, press the >> button (14) on the remote control, or press...11. /|| button on screen control to the selected station. The VM9312 will play . DVD/CD AUDIO OPERATION Instructions for TFT control and Insert/Eject are ...
Instruction Manual - Page 27

... MP3 and WMA files recorded onto CD-R/RWs, DVD+R/RWs, and DVD-R/RWs. VM9312 MP3/WMA OPERATION Instructions for TFT control and Insert...settings when compressing audio data for information about these topics. Elapsed playing time 3. file name: 12 characters, file extension: 3 characters • ISO 9660 - MP3 Player User Interface The on disc 2. Bouncin' R Phish - Please see the DVD/Disc Video...
Instruction Manual - Page 29

... Playlist/Artist/Album/Song To search through the iPod video settings menu: TV Out = On, TV Signal = NTSC, and Widescreen = On. Direct Track Entry To select a track directly, touch the button on the TFT monitor. Photo Playback While iPod photos can be viewed on the VM9312 screen, you can be displayed on screen control...
Instruction Manual - Page 30

... current TV system settings Improper video signal connections Improper aspect ratio setup Moving path is blocked Turn TFT Auto Open on Check wiring and correct Stop vehicle in safe place and apply parking brake Change setup to accommodate disc Check wiring and correct Use correct aspect ratio setting Press OPEN key to restart monitor movement Auto...
Instruction Manual - Page 31

VM9312...than LCD can display Incorrect cable connections Incorrect cable connections Antenna not connected Incorrect cable connections Wrong iPod Video Settings ... Check satellite antenna connection Check jLink and MediaLink cables Change iPod video settings to TV Out = On Table 8: Error Messages ...down Disc format is not compatible with this unit DVD is not compatible with region code of unit Clean...
Instruction Manual - Page 33

...192 kHz sample rate, Multi-Bit Sigma-Delta Modulator Video Format: NTSC, PAL (auto-detection) Output: 1Vp...Monitor Screen Size: 7.0" (Measured diagonally), 16:9 Widescreen • 6.06" (154.1mm) W X 3.42" (87mm) H Screen Type: TFT Liquid Crystal Display (LCD... 14.4VDC *Specifications subject to change without notice. 29 VM9312 SPECIFICATIONS DVD/CD Player Compatible Disc Media: DVD + R / RW (Single...

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