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HP TouchSmart 300-1017 Support Question

HP TouchSmart 300-1017 Support Question

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Question posted by cok2004 on November 2nd, 2014

Hp 300-1017 Not Playing Cd I Have A New Hard Drive. I Have A New Windows 8.1 Cd

Currently hard drive is black. It is brand new. Bios sees the hard drive and the cd/dvd Rom. I insert Windows disc into CD Rom and get no reaction on the screen. It sound s like the disc is playing or at least trying to play but after a minute or two the screen reads "reboot as nd insert proper media device

Current Answers

Answer #1: Posted by sabrie on November 2nd, 2014 12:18 PM
sabrie

Member since:
May 23rd, 2013

Points: 3,306,778
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the problem might be one of the two, the cd or the cd-rom. take your cd and try it on another computer and if it works, it means your cd-rom is dead. if does not work, then you need a new cd


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Related HP TouchSmart 300-1017 Manual Pages

Limited Warranty and Support Guide - Page 6

...law, new HP Hardware Products may be manufactured using new materials or new and used products or parts equivalent to new in performance and reliability or (b) with equivalent products to new in...RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. non-HP products or non-HP branded peripherals. However, non-HP manufacturers and suppliers, or publishers may also have purchased or leased...
Warranty - Refurbished - Page 6

... Warranty gives you, the customer, express limited warranty rights from country/region to country/region. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in which they are warranted to be manufactured using new materials or new and used products or parts equivalent to new in transferring the products.
User Guide - Page 3

... and right side of the HP TouchSmart PC 4 Left side of the HP TouchSmart PC 6 Back of the HP TouchSmart PC 7 Activity LED indicator ...Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows...top box with Windows Media Center (optional step 18 Windows Media Center setup wizard 19 Sound Options...20 Connecting...
User Guide - Page 11

..., or when watching your home videos and DVDs. Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL, DVD-Video, Video CD, and Blue-ray disc (with a remote control. J IR receiver window Infrared (IR) receiver window, located on back side panel) Watch your favorite DVD or Blu-ray disc (select models only), or listen to your CD collection. The HP TouchSmart button cannot turn off your (select...
User Guide - Page 19

... Troubleshooting Tools, and then tap System Information. 3 Tap Touch here to play and record CDs and DVDs, and Blu-ray discs (select models only). Welcome 13 Ambient Light Select models only The HP TouchSmart Ambient Light casts a cool white glow from the base of the disc drive. Make sure your system is turned on and then press the...
User Guide - Page 39

... Save. Tap the screen to view files. 3 Tap the Start button. 4 Tap Pictures. 5 Use an existing folder, or create a new folder, and then with HP TouchSmart Photos. Photo library ...HP TouchSmart window. 2 Tap Removable Disc. 3 View your photos directly from your photos. As you dropped your photos. 9 View your camera, and insert it into the folder. 6 Return to the HP TouchSmart...
User Guide - Page 43

...). Music Store Not available in all the files you want , and select Burn. HP TouchSmart Video With HP TouchSmart Video, make your CD or DVD, the Burn a Disc icon is added to the lower pane. 5 After you store your music or photos on your Windows desktop. HP TouchSmart Video supports the following video file formats: .mpg, .mpeg, .dvr-ms, .wmv, .asf...
User Guide - Page 55

... 49 21 A/V source button - Changes the aspect ratio of all the pictures on the hard disk drive. 28 Ch+ and Ch- - Moves the media forward 30 seconds in on available options. Ejects a CD or DVD. 30 Pause - Moves to the full-screen aspect ratio. 27 Slide Show - (Windows Media Center only) Plays a slide show of the display.
User Guide - Page 61

... the screen. 5 Under I need help immediately, tap System Recovery. 6 Tap Yes, and then tap Next. Your computer restarts. System recovery at system startup If Windows 7 is not responding, but the computer is working , and Windows 7 is Loading Files message appears on . Insert the disc and proceed to Step 7 in the following order: 1 Through the hard disk drive...
User Guide - Page 62

... prompted to choose between running System Recovery from disc or from hard drive, select Run program from user-created recovery discs This section contains the procedure for approximately 5 seconds, or until you want to insert the next recovery disc, do so. 9 When the Recovery Manager is working, create a backup DVD containing all data and programs you created...
User Guide (European English Only) - Page 3

... and right side of the HP TouchSmart PC 4 Left side of the HP TouchSmart PC 6 Back of the HP TouchSmart PC 7 Activity LED indicator ...Disc Drive ...13 Connecting to the Internet...14 Wireless home network...14 Wired home network ...15 Bluetooth Devices ...16 TV Tuner and Windows...top box with Windows Media Center (optional step 18 Windows Media Center setup wizard 19 Sound Options...20 Connecting...
User Guide (European English Only) - Page 11

...play CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL, DVD-Video, Video CD, and Blue-ray disc (with a remote control. Allows for use with BD drive only). * HP supports the lawful use of technology and does not endorse or encourage the use instant messenger or chat software to your HP TouchSmart... hard drive disks, digital cameras, and MP3 players. J IR receiver window Infrared (IR) receiver window,...
User Guide (European English Only) - Page 19

... Software HP TouchSmart PCs may not be compatible with all of the software you install or all of the disc drive. To insert a disc, turn the Ambient Light on the side of the hardware you turn on the computer. It will appear as either (64-bit) or (32-bit). The slim-slot CD/DVD drive does not have a disc tray...
User Guide (European English Only) - Page 41

... to your music library: 1 Download iTunes to your hard drive from CDs you own (drag and drop, or cut and paste). HP TouchSmart Media Library is missing: 1 From the Windows desktop, tap (or click) the Start button, tap Windows Media library or iTunes. In this case, you chose in HP TouchSmart Music. The application accesses the Internet to the Internet...
User Guide (European English Only) - Page 43

... your Windows desktop. HP TouchSmart Video With HP TouchSmart Video, make your own video camera, and upload them to YouTube or burn them to . Software Overview 37 You can access videos stored anywhere on your songs, you must use of your CD or DVD, the Burn a Disc icon is added to the lower pane. 5 After you access through your hard drive...
User Guide (European English Only) - Page 61

...hard disk drive, from the Windows 7 Start menu. 2 Through the hard disk drive, by pressing the F11 key on the keyboard during system startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. NOTE: System recovery deletes all peripheral devices, and turn on the computer. 4 As soon as you see the desktop...you to insert a recovery disc. Your ...
User Guide (European English Only) - Page 62

... System Recovery from disc or from hard drive, select Run program from the drive tray. 6 If you are prompted to save. Therefore, ensure you back up your files, and you have not done so, select Back up . 2 Disconnect all recovery discs from the computer, except the keyboard and mouse. 3 Insert recovery disc #1 into the DVD drive tray, and close...
Getting Started Guide - Page 35

... computer, reconnect all peripheral devices from the recovery disc, or the recovery USB flash drive. Otherwise, tap Recover without backing up any important data to continue. 5. If using discs, insert the next system-recovery disc when prompted. 7. When the computer restarts, you see the Recovery Manager welcome screen again. System Recovery at system startup CAUTION: System...
Getting Started Guide - Page 37

... to turn on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. the recovery media can create only one or the other, but not both). Skip to restart the computer. If the computer is not responding, press and hold the Power button for your hard disk drive. Insert recovery disc #1 into a USB port. 3. Or...
Getting Started Guide - Page 38

... discs, be prompted to insert a new blank disc to try again. ● The number of creating recovery media takes some time to verify that the information written on your computer must use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to use high-quality discs. If you are using a high-quality blank USB drive...

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