Get support for HP TouchSmart 300-1017

HP TouchSmart 300-1017 Support Question

HP TouchSmart 300-1017 Support Question

Find answers below for this question about HP TouchSmart 300-1017.
Need a HP TouchSmart 300-1017 manual? We have 10 online manuals for this item!
Question posted by MclainMom on August 24th, 2023

Why Do I Have To Use A Flashlight To See The Stuff On My Computer?

Where is the backlight located on a HP Touchsmart 300-1017 all in one? I have to use a flashlight to see everything.

Current Answers

Answer #1: Posted by SonuKumar on August 24th, 2023 8:24 PM
This answer was accepted by the poster of the original question.
SonuKumar

Member since:
May 9th, 2021

Points: 16,620,300
1,100
points
The backlight on an HP Touchsmart 300-1017 all in one is located behind the LCD panel. It is a fluorescent tube that is powered by the inverter board. If the backlight is not working, it is likely that the fluorescent tube is burned out or the inverter board is defective.

To replace the backlight, you will need to remove the LCD panel. This is a delicate process, so it is important to follow the instructions carefully. Once the LCD panel is removed, you can access the backlight and inverter board.

To replace the fluorescent tube, you will need to disconnect the power wires and remove the old tube. Then, you can install the new tube and reconnect the power wires.

To replace the inverter board, you will need to disconnect the power wires and remove the old board. Then, you can install the new board and reconnect the power wires.

If you are not comfortable replacing the backlight or inverter board yourself, you can take your HP Touchsmart 300-1017 all in one to a qualified technician. They will be able to diagnose the problem and fix it for you.

Here are some additional tips for replacing the backlight on an HP Touchsmart 300-1017 all in one:

Be careful not to damage the LCD panel when removing it.

Make sure that the new fluorescent tube is the correct size and type.

Use caution when handling the inverter board. It is a sensitive electronic component.

If you are not comfortable replacing the backlight or inverter board yourself, take your HP Touchsmart 300-1017 all in one to a qualified technician.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Answer #2: Posted by HelpHero on August 24th, 2023 8:34 PM
HelpHero

Member since:
September 3rd, 2022

Points: 523,380
100
points
It seems that you're experiencing difficulty seeing the content on your HP TouchSmart 300-1017 computer, to the point where you need to use a flashlight. There could be a few potential reasons for this issue:

1. Dim or low brightness setting: Firstly, check the brightness settings on your computer. It's possible that the brightness level is set too low, making it difficult to see the content. Adjust the brightness settings either through the settings menu or by using the function keys on your keyboard (usually labeled with a sun icon).

2. Inadequate backlighting: The backlight behind your computer screen might be malfunctioning or not functioning optimally. The backlight is responsible for illuminating the pixels on the screen, making them visible. If the backlight is faulty, it can cause the screen to appear dim, and you may require external lighting, like a flashlight, to see the content clearly. In this case, professional repair or troubleshooting may be necessary.

3. Software or display settings: Occasionally, issues with the software or display settings can affect the visibility of content on a computer screen. Check your display settings for any unusual configurations or abnormalities. Try adjusting the resolution, contrast, and other display settings to determine if that improves visibility.

4. Hardware malfunction: There is a possibility that some hardware components within the computer, such as the screen itself or the graphics card, are malfunctioning. If this is the case, it could result in a dim screen that requires additional lighting.

It's important to note that troubleshooting computer issues can be complex, and it may be best to contact HP customer support or a professional technician to assist you further. They will be able to guide you through more specific troubleshooting steps or arrange necessary repairs if needed.







I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.

Helphero

Related HP TouchSmart 300-1017 Manual Pages

Limited Warranty and Support Guide - Page 8

... costs and determine the courier/carrier to be used in attempting to resolve the problem over the phone. With a customer self repair, HP will save considerable repair time. HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product to an authorized service location for warranty repair. Carry-in Warranty Service...
Warranty - Refurbished - Page 8

... the date of all component replacements, support uplift contracts are being used . This will ship approved replacement parts directly to repair your location is the date of purchase unless HP or your site; (b) notify HP if products are available at : http://www.hp.com/support HP may result in writing. In cases where the replacement part...
HP VESA Adapter Assembly Installation Guide - Page 1

...top bracket with four 8-mm (0.3-inch) screws for the TouchSmart300 3. Use a blanket or other damage. 4 WARNING! CAUTION: Static electricity can ...to protect the touch screen surface from the computer. HP VESA Adapter Assembly Installation Guide Included in the spaces that... system components to the hardware components. CAUTION: The TouchSmart PC is designed to be sure to do so before...
HP VESA Adapter Assembly Installation Guide - Page 3

Installing the Leg Inserts (All Models) Installing the Leg Inserts (All Models) NOTE: HP TouchSmart600 and HP TouchSmart 9100 models shown below. 1. Remove the screws from 508mm (20 inches) to 582mm (22.9 inches) diagonal, and weighing up to use with the TouchSmart300 supports the 100 mm required VESA standard 100mm A B A B A (3.9 inches) x 100mm (3.9 inches) hole pattern...
User Guide - Page 25

... guide. For more information about setting up your set -top box. Welcome 19 When you use the remote control, point it enables the remote control to the IR Out connector (D) on ... Windows Media Center, it at the front of the HP TouchSmart PC (E), not at the set -top box. To locate the remote infrared sensor window, shine a flashlight through the plastic on the set -top box. Windows...
User Guide - Page 33

... Description Tap the House icon to go to select and deselect items in HP TouchSmart. HP TouchSmart is designed to a previous window Tap the Minimize (-) button or Close (X) button on the desktop. Software Overview 27 To open the touch-friendly HP TouchSmart software, press the HP TouchSmart button on the lower right side of the window. Personalize your computer...
User Guide - Page 34

... be enough items for scrolling to work . Action Go to the Windows desktop Scroll browsing Tile View browsing Fan View browsing Move an HP TouchSmart tile to a new location Drag and drop songs to create a playlist Resize a note or a photo (including in Canvas) using the Fan View. If a pencil and pad icon appears, tap the...
User Guide - Page 35

... the handwriting, touch, and text input tool. Move these tiles around the screen borders. Touch Techniques Outside HP TouchSmart Software To use software and navigate the Windows desktop, you see the input panel or if you use often, and use the touch screen, keyboard, mouse, or remote control (included with select models only). If you do...
User Guide - Page 40

...the folders of photos at once. Then, use a collage as your iTunes folder. HP TouchSmart Music HP TouchSmart Music lets you have music playing and drag...HP TouchSmart accesses your music from your computer desktop background. The iTunes choice is an efficient method of tagging a variety of photos. HP TouchSmart Canvas The Canvas tile is a virtual interactive collage. HP TouchSmart...
User Guide - Page 41

... set up an iTunes account. 3 Open the TouchSmart Music window by transferring with iTunes. HP TouchSmart Media Library is missing: 1 From the Windows desktop, tap (or click) the Start button, tap...you want your music stored-either Use HP TouchSmart Media library (which is the Music folder on another computer (by tapping the Music tile. 4 Tap Settings, and select Use my iTunes library. 5 Tap...
User Guide - Page 43

...music or photos using . 3 Under Select Source, navigate to your music or photos folder (wherever you access through your hard drive. With a (free) subscription to Rhapsody (select locations only), you ...Windows desktop. HP TouchSmart Video also allows you to play the videos, and then upload them onto a CD or DVD to millions of your songs, you must use of any artist you are using ...
User Guide (European English Only) - Page 25

For more . To locate the remote infrared sensor window, shine a flashlight through the plastic on the front of the set-top box. 3 When you are selecting TV ...end of the cable (B), and then press the end of the HP TouchSmart PC (E), not at the front of the cable over the remote IR sensor (receiver) window on the set up and using Windows Media Center, go to: www.microsoft.com, or tap the...
User Guide (European English Only) - Page 33

Navigating HP TouchSmart Use touch or the wireless keyboard and mouse to the HP TouchSmart homepage. You can personalize HP TouchSmart for quick access to your HP TouchSmart homepage Tap the Personalize button on the desktop. View the TouchSmart tutorials at the top right of the computer, Or Double-tap the HP TouchSmart shortcut icon on the HP TouchSmart homepage. Tap the ...
User Guide (European English Only) - Page 34

... pad icon appears, tap the icon. Action Go to the Windows desktop Scroll browsing Tile View browsing Fan View browsing Move an HP TouchSmart tile to a new location Drag and drop songs to create a playlist Resize a note or a photo (including in Canvas) using two fingers Use Windows Input Panel (onscreen keyboard) 28 User Guide (Features may...
User Guide (European English Only) - Page 35

... remote control (included with a keyboard or mouse. Touch Techniques Outside HP TouchSmart Software To use software and navigate the Windows desktop, you can also tap the Start button, tap All Programs, tap Accessories, and find the input panel. CAUTION: Because the HP TouchSmart touch screen uses a sensitive touch technology, to avoid damaging the touch screen, do not...
User Guide (European English Only) - Page 40

...not included) and create an account to enable HP TouchSmart to tag the photos. Share collages with family, make a poster, or use the tag feature to support .m4p and ....m4a file formats. 34 User Guide (Features may vary by album, artist, genre, song, or playlist. Tap the fly-out menu that comes up in HP TouchSmart Photo. 1 From your Windows desktop...
User Guide (European English Only) - Page 41

... is missing: 1 From the Windows desktop, tap (or click) the Start button, tap Windows Media library or iTunes. In this case, you can see all files from www.apple.com/downloads (Internet access required). 2 Set up an account with iTunes. To use iTunes, you chose in HP TouchSmart Music. This procedure requires Internet access...
User Guide (European English Only) - Page 43

...regions. HP TouchSmart Video supports the following video file formats: .mpg, .mpeg, .dvr-ms, .wmv, .asf, and .avi. * HP supports the lawful use of technology and does not endorse or encourage the use a... opens, choose the media settings you are using the built-in some countries/regions). With a (free) subscription to Rhapsody (select locations only), you can also access playlists from ...
Getting Started Guide - Page 8

...HP TouchSmart icon on the desktop, or tap the Start button and then tap HP TouchSmart. ● The Magic Canvas ◦ Access a submenu, by tapping on the Magic Canvas, to change the background, write a note on the Magic Canvas and leave it in select HP TouchSmart... carousel. ◦ Applications can be mounted on a wall using a standard VESA wall-mounting device. 2 Features Features vary ...
Getting Started Guide - Page 18

... PC models also include four Beats-optimized internal speakers and a Beats toggle button on the desktop, or from the task tray, or by tapping the ? HP My Display TouchSmart Edition allows you to adjust the screen display using the touch feature. ● You can adjust sound, brightness, and contrast. ● Viewing mode can be...

Similar Questions

Hp 300-1017 Not Playing Cd I Have A New Hard Drive. I Have A New Windows 8.1 Cd
Currently hard drive is black. It is brand new. Bios sees the hard drive and the cd/dvd Rom. I inser...
(Posted by cok2004 9 years ago)
On A Hp Touchsmart 1q506 Kq437aa Is The Screen And Glass Two Separate Pieces.
On a hp touch smart 1q506 kq437aa is the screen and glass two separate pieces? The glass has broken ...
(Posted by leonjohnny7 11 years ago)
Can't Open Webcam On Hp Touchsmart Desktop Pc Iq507
device mgr. says it's working properly,ran diagnostic tests to make sure, but still can't open it,tu...
(Posted by pmpc 11 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP TouchSmart 300-1017 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.