HP Scitex LX850 Support Question
HP Scitex LX850 Support Question
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Question posted by Anonymous-101032 on March 1st, 2013
Lx850 Error Code 42.1:11 Mean?
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Related HP Scitex LX850 Manual Pages
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 6
... Print Server cannot retrieve an IP address 85 The HP Internal Print Server (IPS) cannot detect the printer 86 Print job files have not been properly deleted 86 Color calibration fails ...87
11 Front-panel error messages 88
12 When you need help ...92 Documentation ...92 HP Proactive Support ...92 HP Customer Care...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 16
...error...aligned with each other cases, there is no error message but the print quality is wrinkled. If... use manual printhead alignment in ) wide.
● The printer window was open during the printhead alignment process.
● The...10 Chapter 3 Printer calibration
ENWW Printer calibration
1. If necessary, try using the diverter rollers to left side of scanning errors". Try using ...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 22
... restriction percentages. The misregistration is necessary to correct the error in the HP Internal Print Server. To print the ... necessarily accurate. Print a test pattern from your printer, your inks and your application software and for ...and aligning the printheads
The problem: color misregistration
Color misregistration means that colors are horizontally misaligned, in the direction of ...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 56
...you may see banding on your service representative (see an error message numbered 78.2:01 while printing, it means that each substrate core is not firmly attached to remove them... that the differential hub is locked. Before restarting the printer and reloading the substrate, check that you have fallen. This could mean that all emergency stop buttons released.
Check the curing zone...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 71
...not forming in a custom position).
11. Print-quality issues
4. If using...the add a new substrates process or in one color 65
For the LX850 use both diverters when printing on self-adhesive substrates, and the output ...slightly more rigid).
12. You are free from fibers. Consider changing the printer's configuration. Clean the substrate edge holders. Reduce the level of ink, ...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 83
... printing Side B.
3. Those deformations, and depending on the substrate 77 The printer cannot detect the Image Registration Line
In some cases, the already-printed Side ...this option is clean: see The substrate has jammed on page 49
2. LX850 only: Ensure that the substrate-advance sensor is not enabled for queue mode...error 78.7:01, use another substrate less sensitive to thermal heat.
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 84
... calibrations (Dynamic Color Registration and Substrate Advance Compensation) on substrate which means that applied to Side B.
3. The Substrate-Advance Sensor is affecting the...printer may see the User's Guide for the following reasons.
1. Side A of a double-sided job are not the same size on page 33.
6. Excessive registration error along substrate movement direction
Registration errors...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 91
...errors), there are still reasons why a file you have sent from your service representative (see Clean the printheads on again. In this case, you are warming up.
There are several possible reasons why a printhead may start printing when expected:
● You may have DHCP, the printer..., the printer will deliberately print more slowly than usual to edit the settings. 11. In ...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 94
...roll forward manually, then lower the pinchwheels and push the assembly back into the printer. The color calibration chart could not be scanned successfully with the current substrate.... {Color} cartridge is low on page 29. Please wait a while.
Front-panel errors
11 Front-panel error messages
Occasionally you feel in printhead detection
Clean drop detector spittoon Cleaner roll jam. Check...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 95
... substrate Substrate may be caused by holes in the printer until temperatures settle down
Printer cannot warm up
Printer waiting for rearm.
The substrate-advance sensor cannot track... The front panel recommends replacing or reseating a printhead on page 49. Front-panel errors
Table 11-1 Text messages (continued)
Message Line sensor calib.
Very low cleaner roll
Recommendation
Load...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 96
...errors
Table 11-2 Numerical error codes
Error code
Recommendation
14.2
Three-phase power is unexpectedly off the printer (see the User's guide). Call your service representative, and be caused by a dirty or faulty infrared sensor.
15.2
The printer... primer. LX850 only: If the curing plates are horizontal. See Maintain the printhead primers on page 93.
16.1
The printer is unable...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 97
...or create a new preset for the current substrate type. This could mean that the printer's internal counters are recommended to the front panel and select the Substrate ...side B, the printer cannot detect the Image Registration Line and the job will be required.
Front-panel errors
Table 11-2 Numerical error codes (continued)
Error code
Recommendation
48.1.4
Carriage beam error. See HP ...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 99
...error code on page 93). see HP Customer Care Centers on the front panel, note it down; What to do before you call us on the telephone (see Front-panel error messages on page 88
◦ The printer... RIP's documentation, if relevant. ● Please have the following information available:
◦ The printer you are using : the product number and the serial number, found on the label on the...
HP Scitex LX850 & LX820 Printers: Maintenance and troubleshooting guide - English - Page 107
...
errors 7 alerts, warnings 7 automatic tracking 11
B banding problems 11
C calibration
color 12 carriage cover, cleaning 25 carriage oiler foams, replacing
37 carriage rails, cleaning 25 caution 4 clean the printer ...
replacing 40 load substrate
cannot load 49
M main roller
cleaning 31 move the printer 45
O overheated printhead 83
P pinch wheels
cleaning 32 platen
cleaning 32 preventive maintenance...
HP Scitex LX850 & LX820 Printer: Installation Guide - Page 15
...fall into the crate.
3. Lift the spindle away from opening accidentally.
ENWW
Remove the printer from the pallet
Manpower 1 person
Tools
Two M30 sockets, M17 socket wrench, cutter, ...
1.
Carefully remove the panels and open the plastic bag surrounding the printer and free it . 2. Remove the printer from the pallet 11 LX850 only: Remove the Ink Collector Ink. 4. Use the 17 mm ...
HP Scitex LX850 & LX820 Printer: Installation Guide - Page 18
... Server ● Replace a substrate roll ● Service the printer or replace printer components ● Ensure the printer is in the final position
ENWW Choose the final position
Your HP Scitex printer requires enough space to perform the following dimensions:
Printer HP Designjet LX850/LX820
Length 5.7 m (18 ft, 11 inches)
Width 1.6 m (5 feet, 3 inches)
Height 1.6 m (5 feet, 3 inches...
HP Scitex LX850 & LX820 Printer: Installation Guide - Page 35
... be 8.3 Ω (min 7.7 Ω , Max : 9 Ohms) (calculation details: 2/3 * 12.5 Ω (minimum: 2/3 11.5 Ω , maximum: 2 / 3 13.5Ω).
● Star configuration (high input tri-phase, 380-415 V between A2-B2... both power cables to the National Electrotechnical Code (NEC).
For more information about the printer's electrical specifications, see the Site Preparation Guide.
HP Scitex LX850 & LX820 Printer: Installation Guide - Page 58
... to the printer with the printer and the rest of ...the electrical cabinet facing the computer.
NOTE: The LAN cable, on the computer.
● HP Designjet LX820/LX850...Server computer to the printer.
7. Connect the printer to the switch. ...54 Chapter 8 Prepare the printer
ENWW TIP: It is better...it with the printer supports one low-level communication ...
HP Scitex LX850 & LX820 Printer: Installation Guide - Page 72
... and the correct selection will avoid any issues are found, the error can check the print quality achieved once the printer has been fully installed. Load the correct roll of the substrate....ladder, adding the same ladder 2 more details).
68 Chapter 9 Prepare for the type of the printer, select Drivers, and download the pre-ripped images. There is a choice of substrate/RIP selections....
HP Scitex LX850 & LX820 Printers: User's Guide - English - Page 30
... onto the spindle on page 33 and Load a roll into the printer on page 28. 2.
See The ink collector kit (LX850 only) on page 38.
6. Select the printer configuration that . Substrate loading instructions are automatically adjusted to take account of a severe system error, you had the same configuration (i.e. Handle the substrate
NOTE: The Skip...
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