HP Designjet T920 Support Question
HP Designjet T920 Support Question
Find answers below for this question about HP Designjet T920.Need a HP Designjet T920 manual? We have 15 online manuals for this item!
Question posted by ndorotp on January 13th, 2021
Error Code 86:01
i tampered i removed encorder strip from printhead carriage and replaced it then its now showin error code 86:01
Current Answers
Answer #1: Posted by waelsaidani1 on January 13th, 2021 6:04 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Error 86:01 refers to paper jams or obstructions (problems moving the carriage) in the Scan Axis area. The best and easier way to diagnose the problem is to locate the spot where the carriage stops when the printer shows the error (in case of no real paper jam). Most likely the main possible cause of the issue will be there.
Related HP Designjet T920 Manual Pages
HP Designjet T920 and T1500 ePrinter series - Introductory Information - Page 1
...911507. English
Designjet T920/T1500 ePrinter Series
Introductory Information
What is it is printing.
This introductory document includes legal notices and safety instructions, describes the use the printer safely.
... power cord securely and completely into the printer while it ? Do not damage, cut, or repair the power cord. Replace a damaged power cord with multiple devices...
HP Designjet T920 and T1500 ePrinter series - Introductory Information - Page 4
... jobs in at http://www.hp.com/go/eprintandshare.
Remove and reinsert the same printhead, or try restarting the printer. See the limited warranty document.
If the problem remains, contact HP Support. Replace the cartridge. Replace the cartridge. Replace the cartridge.
4 Introductory Information HP ePrint and HP Designjet ePrint & Share are recommended to install an HP...
HP Designjet T920 and T1500 ePrinter series - Introductory Information - Page 5
...printer. • Reload the firmware update file into the printer. Roll 1 has been unexpectedly unloaded.
Message or code Replace incorrect [color] cartridge Reseat [color] cartridge 05.5:10 08:04 08:08 39.1:01 39.2:01 61:01..., in progress.
Remove and reinsert the same cartridge. If the problem persists, update the printer's firmware.
The file format is up to the printer again. •...
HP Designjet T920 and T1500 ePrinter series - Introductory Information - Page 6
... front panel. English
Message or code 74.8:04 75.11:10 75.21:10 76:03 78:08 79:03, 79:04 81:01
86:01
94, 94.1
Recommendation
The firmware update has failed. try to free some space. Borderless printing not possible;
Update your printer's firmware. Open the printer window and make sure that the...
HP Designjet T920 and T1500 ePrinter Series - Certificate of Origin - Page 1
...
HP Designjet T920 36-in ePrinter HP Designjet T920 PS 36-in ePrinter HP Designjet T920 PS 36-in Printer HP Designjet T1500 36-in ePrinter HP Designjet T1500 PS 36-in ePrinter HP Designjet T1500 PS 36-in Printer
Product Model Number
CR354A CR355A CR355B CR356A CR357A CR357B
Country of Origin : China Serial Number verification required: (ISO 3166 Alpha-2 code) CNxxxxxxxx...
HP Designjet T920 and T1500 ePrinter series - Legal Information - Page 14
... EN 17050-1
Declaration of conformity number: Supplier's name: Supplier's address:
BCLAA-1202-01 Hewlett-Packard Company Cami de Can Graells, 1-21 08174 Sant Cugat del Vallès... that the product
Product name and model: Regulatory Model Number (1): Product options:
HP Designjet T920 and T1500 ePrinter series BCLAA-1202 All
conforms to the following product specifications and regulations
...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 19
...printhead, and the paper ◦ Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920...format documents using your HP Designjet ePrinter.
Print from virtually anywhere
Use your tablet, smartphone, laptop, or printer's touchscreen to print where ...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 66
...off :
● From the HP Designjet Utility for your print as soon as multiple prints where time is of lower importance ● None, to disable the drying time and remove your selected paper (this .
58 ...cut the paper
If you cancel the drying time during a print, the printer may wish to add some time after the printhead maintenance has completed. If the dry time is On.
You can pick ...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 81
... by 90 degrees or Autorotate.
◦ In the Mac OS X Print dialog (non-PostScript printers): select the Finishing panel, then Remove Blank Areas.
◦ In the Mac OS X PostScript Print dialog (PostScript printers): select the Finishing panel, then Remove Blank Areas and/or Rotate by
side instead of paper flow 2. Nesting off 3.
To print...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 104
... calibrated.
96 Chapter 11 Color management
ENWW This simplifies but in any of
the following circumstances:
● Whenever the printhead is replaced
● Whenever a new paper type is not perfect. Introduction
Your printer has been engineered with advanced hardware and software features to ensure predictable and dependable results. ● Color calibration for consistent...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 133
.... CAUTION: Do not try to remove an ink cartridge while printing. CAUTION: Remove an ink cartridge only if you want to replace the printhead, and there is empty or faulty, and you must replace it to continue printing. ● You want information.
If there is pressed down) to prevent the printer from the HP Utility. ENWW...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 137
.... The front panel may ask whether the replacement printhead is being used .
CAUTION: Printhead replacement must be performed with your printer for details of the warranty implications. From the front panel, press
, then
, then Replace printhead. The front panel asks you to prevent the printer from the HP Utility. ENWW
Remove the printhead 129 If the warranty status is Out...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 158
...paper without adding extra margins outside the drawing (as PostScript, PDF, TIFF or JPEG, the printer assumes that margins need to be set the option "Paper mismatch action" to be printed; My...panel: see the Possible paper jam message in the front-panel display, and a system error 81:01 or 86:01. 1.
However, if there is no pending preview windows waiting for confirmation to print these...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 162
Close the window and the roll cover.
154 Chapter 17 Troubleshooting paper issues
ENWW Make sure you have removed every fragment of paper. 10. 8. Remove the paper left in the printer.
9.
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 163
... load a new sheet see Change the drying time on page 58. The printer reports unexpectedly that the stacker is full
The printer may report that there is still some paper causing an obstruction within the printer, restart the procedure and carefully remove all pieces of paper when paper is only partially ejected after printing...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 186
If the printer cannot complete the printhead alignment successfully, you may be asked to remove the printhead and then reinsert it.
Replace the printhead with a new printhead, see Remove the printhead on page 129 and Insert the printhead on page 131. ● Replace: The printhead is working printhead, see The front-panel display recommends reseating or replacing the printhead on page 131....
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 194
... 21 Front-panel error messages
ENWW Reload the roll.
61:01
The file format is wrong and the printer cannot process the job.
● Turn off the printer using the Power...
Out of memory. Table 21-2 Numerical error codes
Error code
Recommendation
05.5:10
Update the printer's BIOS.
08:04
Restart the printer. See Update the firmware on the printer.
● Check that the network cable...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 195
...01
Open the printer window and make sure that there are no obstacles restricting the movement of the printhead's carriage...error log. The log will send you can access in the following the instructions in the front panel.
86:01
Open the printer... error codes (continued)
Error code
Recommendation
74.01
An error occurred when loading the firmware update file.
● Turn off the printer ...
HP Designjet T920 and T1500 ePrinter series - User's Guide - Page 199
... Support 191 What to do before you call one of the product)
◦ If there is an error code on the label at the front panel, press
, then
, then
.
◦ The computer you are...front panel; How to help us answer your questions more information about Customer Self Repair, see The printer's internal prints on the Web: please visit http://welcome.hp.com/country/us /en/products/smart...
HP Designjet Printers - Security Features - Page 28
...editorial errors or omissions contained herein. HP shall not be verified by the Administrator. May 2013
For more information About HP Designjet printers: www.hp.com/go/designjet About...Hewlett-Packard Development Company, L.P. The numeric code entered by the Administrator. Once the PJL password is compared to input a numeric code for service discovery in certain jurisdictions. Since ...
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