HP RP7 Support Question
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Question posted by johncharlton on May 5th, 2013
How Do I Replace The Hard Drive On The Hp Rp7 Retail System 7800?
We want to insert another drive
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Related HP RP7 Manual Pages
Hardware Reference Guide HP RP7 Retail System Model 7800 - Page 2
... and services are either trademarks or registered trademarks of Hewlett-Packard Company. This document contains proprietary information that is subject to another language without notice.
Hardware Reference Guide
HP RP7 Retail System Model 7800
First Edition (May 2012)
Document Part Number: 697971-001
Microsoft, Windows, and Windows Vista are set forth in the United States...
Hardware Reference Guide HP RP7 Retail System Model 7800 - Page 5
... Installing an Optional HP Retail RP7 VFD Customer Display 28 Installing the VFD Customer Display Without Poles 28 Installing the VFD Customer Display With One or Two Poles 34 Installing Additional Memory ...40 SODIMMs ...40 DDR3-SDRAM SODIMMs 40 Populating SODIMM Sockets 41 Installing SODIMMs ...41 Removing and Installing a Hard Drive 46 Replacing the Battery ...50...
Hardware Reference Guide HP RP7 Retail System Model 7800 - Page 8
... (some models) ● USB+PWR and cash drawer ports ● Hard drive and SSD choices ● RAID level 0,1 capable (RAID 1 can be HP factory preconfigured) ● Manageability tools ●...adapter ● HP Limited Warranty, 3/3/3 standard: 3 years parts, 3 years labor, and 3 years on-site services
Optional HP RP7 Accessories
The following HP RP7 accessories are available from HP.
2 Chapter ...
Hardware Reference Guide HP RP7 Retail System Model 7800 - Page 12
... off the metallic tape over the cash drawer connector to a modem jack. Rear I/O Panel Components
1 Hard Drive Activity Light
9 Secured USB Port
2 Line-Out Connector for powered audio devices (green)
10 Line-In Audio Connector (blue)
3 DVI Connector (for a secondary display or the 11 Parallel Port optional HP Retail RP7 10.4" Customer Display)
4 PS/2 Mouse/Keyboard...
Hardware Reference Guide HP RP7 Retail System Model 7800 - Page 23
... modules available from HP (sold separately).
1 retail integrated webcam for live video functions 2 retail integrated fingerprint reader to add security identification functions 3 retail integrated dual-head magnetic... Optional Integrated USB Modules
There are installing a webcam, do not support optical drives or hard drives. Replace the rear I /O cover up so that it on either side of the...
Illustrated Parts & Service Map HP RP7 Retail System Model 7800 - Page 1
... Parts
HP RP7 Retail System Model 7800
© 2012 Hewlett-Packard Development Company, L.P. The information con- Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks ...shown
Mass Storage Devices (not illustrated) 320 GB, 7200 rpm SATA hard drive 256 GB Solid State Drive (SSD) 128 GB Solid State Drive (SSD) 32 GB MLC Flash, 2.5-in the U. S. customizable) ...
Illustrated Parts & Service Map HP RP7 Retail System Model 7800 - Page 2
... HP Retail RP7 10.4" Customer Display
703269-001
10 Cable kit for secured USB port on I/O panel 7 Grommet, hard drive * Rubber foot and screw kit *Not shown
HP RP7 Retail System Model 7800
... and Cash Drawer port daughter card 3 802.11a/b/g/n, WLAN module 4 Heat sink (includes replacement thermal material) 5 EMI shield (metal plate), display head 6 USB security cover for HP Retail RP7 10.4"...
Illustrated Parts & Service Map HP RP7 Retail System Model 7800 - Page 3
...Replace system board.
214-DIMM Configuration Warning
Populated DIMM configura-
Clear CMOS. 3. Back up contents and replace hard drive...- Displayed only if there are available: • Hard Disk - HP RP7 Retail System Model 7800
703845-001
page 3 Resetting a Setup or Power-...8226; System Health Timer - enable/disable • Cash Drawer Port - Allows you set system time and ...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 2
... are set forth in the United States and/or other countries. Nothing herein should be liable for HP products and services are either trademarks or registered trademarks of Hewlett-Packard Company. Maintenance & Service Guide
HP RP7 Retail System Model 7800
First Edition (August 2012)
Document Part Number: 703846-001 © Copyright 2012 Hewlett-Packard Development Company...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 7
... Modules ...63 Optional HP Retail RP7 10.4" Customer Display 67 Optional HP Retail RP7 VFD Customer Display 72 Installing the VFD Customer Display Without Poles 72 VFD Customer Display With One or Two Poles 76 Cable Management ...81 Memory ...82 SODIMMs ...82 ...82 DDR3-SDRAM DIMMs 82 Populating DIMM Sockets 83 Installing DIMMs ...83 Hard Drive ...86 Removing...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 12
... ● HP Limited Warranty, 3/3/3 standard: 3 years parts, 3 years labor, and 3 years on a separate stand)
● Customer-facing 10.4" LCD Display; if used mechanically, only one can be mounted to the RP7 or mounted on...9679; WiFi (some models) ● USB+PWR and cash drawer ports ● Hard drive and SSD choices ● RAID level 0,1 capable (RAID 1 can be used electrically;
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 16
... 118 for the optional HP 13 Powered Serial Ports 5V/12V Retail RP7 10.4" Customer Display only)
6 USB Ports (6)
14 Powered USB 12V
7 DC In Power Connector
15 Cash Drawer Connector (covered)
8 Powered USB 24V
NOTE: The serial ports can be configured as a precaution to prevent connection errors.
Rear I/O Panel Components
1 Hard Drive Activity Light
9 Secured...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 45
... Heat sink (includes replacement thermal material) Blower USB+PWR 24V and Cash Drawer port daughter card Hard drive harness cable assembly LED cable assembly Power adapter, 180-W; does not include power cord Rubber foot and screw kit USB security cover for secured USB port on I /O cover IMD top panel, small (for HP Retail RP7 10.4" Customer Display...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 136
... the field or will fix an erroneous error message.)
Determine if hard drive is Disabled.
Memory Parity Error
Parity RAM failure. Back up contents and replace hard drive.
1796-SATA Cabling Error
One or more SATA hard drives, and they cannot be entered, download from http://www.hp.com.
2. Lastly, change Storage > Storage Options > SATA Emulation to proper...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 172
... part number 32 battery
disposal 45 battery, replacing 93 blower
removal and replacement 95 spare part number 29, 35, 95 booting options Full Boot 121 Quick Boot 121 bucket cover and rear I/O cover spare part number 27, 35
C cable connections 81 cable kit for HP Retail RP7 10.4"
Customer Display spare part number 67
cable...
Maintenance & Service Guide HP RP7 Retail System Model 7800 - Page 173
... printer problems 148 problems
audio 147 flash drive 158 general 138 hard drive 141 hardware installation 152 Internet access 159 keyboard 150 Media Card Reader 144 memory 156 monitor 145 mouse 150 network 154 power 141 printer 148 processor 158 Retail System 137 software 161 processor removal and replacement 99 spare part number 28 processor...
HP Retail Integrated Dual-Head MSR Installation Instructions HP L6015tm and L6017tm Retail Touch Monitors - Page 2
...refer to the HP RP7 Retail System Model 7800 Hardware Reference Guide at www.hp.com. Use ...HP RP7 Retail System.
You can also download the latest drivers from www.hp.com.
NOTE: Refer to the HP Point of Sale Information. To access the guide on installing USB modules. The information contained herein is available on the HP factory image of the RP7 system's hard drive and at www.hp...
HP Retail Integrated Fingerprint Reader Installation Instructions HP L6015tm and L6017tm Retail Touch Monitors - Page 2
... accessory is for use only with Listed ITE. The guide is subject to the HP RP7 Retail System Hardware Reference Guide at www.hp.com. The information contained herein is available on the HP factory image of the RP7 system's hard drive and at www.hp.com for detailed instructions on the HP RP7 Retail System. NOTE: Refer to change without notice.
HP Retail RP7 VFD Customer Display Installation Instructions - Page 1
... that it snaps in First Edition: May 2012
691056-001
2. Replace the rear I /O cover up and off the unit.
5.... the chassis 1.
Insert the VFD cable through the cable retainer 2. HP shall not be construed as indicated below 1. HP Retail RP7 VFD Customer Display Installation... /O cable to the risk of the RP7 system's hard drive and at the wall before installing the VFD...
HP Retail RP7 VFD Customer Display Installation Instructions - Page 2
... the top and sides of the base.
9.
Then pull the top of the RP7 system's hard drive and at http://www.hp.com for installing the VFD with the VFD, then through the rear of the ...then sliding it back until it snaps in English only). Continue to the HP Point of Sale Configuration Guide (available in place. Replace the power supply cover by lowering it snaps securely onto the chassis 2. ...
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