HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by odathena on May 8th, 2012
Cannot Retrieve Phone Calls
Everytime an incoming call comes in the fax machine picks it up and does not allow the phone call to be answered personally
Current Answers
Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages
User Guide - Page 18
... on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the phone line by using the "2-EXT" port on the HP Photosmart.
NOTE: In some countries/regions that use serial-type phone systems, the phone cord that came with the HP Photosmart might have a parallel-type phone system, HP recommends you use the 2-wire...
User Guide - Page 21
...service on the back of the HP Photosmart. Voice calls and answering machine
(You answered Yes to questions 4, 5, and 6 only.)
Case J: Shared voice/fax line Not applicable.
Make sure you use another phone cord, you would a regular analog phone. with
(You answered Yes to question 5 only.)
computer dial-up modem, and answering machine
(You answered Yes to questions 4 and 6 only.)
Case...
User Guide - Page 23
... in the Rings to Answer setting. Case B: Set up the HP Photosmart with the HP Photosmart. Then it will not be able to send and receive faxes with DSL
If you might not be able to fax successfully. Obtain a DSL filter from the telephone wall jack to the sending fax machine and receive the fax. Figure 3-2 Back view...
User Guide - Page 25
... connect from the phone cords you might answer both voice calls and fax calls or it will automatically answer incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you might not answer at all ring patterns. The HP Photosmart will begin emitting fax reception tones to the sending fax machine and receive the fax. Then it...
User Guide - Page 27
... a distinctive ring service, or to incoming fax calls.
You must be available to answer the fax call and hear fax tones from the port labeled 2-EXT on the back of the HP Photosmart
Finish setting up the HP Photosmart for faxing. If you pick up the HP Photosmart as described in person to obtain a separate phone line for faxing
25
If you will need to...
User Guide - Page 29
... the back. Turn on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the sending fax machine and receive the fax.
Then it into the port labeled 2-EXT on the back of the HP Photosmart. 3. When the phone rings, the HP Photosmart will need to purchase a parallel splitter (also called a coupler), as described in your home...
User Guide - Page 31
...: If you pick up the HP Photosmart to answer the fax call and hear fax tones from a sending fax machine, you set up the phone before the HP Photosmart answers the call. To set up the HP Photosmart to answer calls automatically, turn off that setting. Run a fax test. The HP Photosmart will not be able to incoming fax calls or the HP Photosmart cannot receive faxes.
5. To set...
User Guide - Page 32
... this section. NOTE: If you also have an answering machine that answers voice calls at this phone number, set up the HP Photosmart with a shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you do not connect your answering machine directly to the HP Photosmart, fax tones from the telephone wall jack, and connect...
User Guide - Page 35
... by country/ region.) 10. If incoming fax tones are no fax tones, the HP Photosmart stops monitoring the line and your computer modem. The HP Photosmart monitors the call during this way, fax tones from the phone cords you might want to connect a phone to the back of rings you do not connect your answering machine in the box with computer...
User Guide - Page 38
... up the HP Photosmart
36
Finish setting up the HP Photosmart Turn off that setting. Additional fax setup information
For additional fax setup information, in person to receive faxes.
6. Austria Germany...incoming fax calls, or the HP Photosmart cannot receive faxes.
NOTE: If you do not turn off the automatic fax reception setting in your computer automatically, turn off the Auto Answer...
User Guide - Page 92
You must load your originals in the center of the HP Photosmart. NOTE: If a fax machine answers the call, you will hear fax tones from the control panel 1. Once you are ready to dial the recipient's number.
3.
Press Start Fax. 6. Press Start Fax again.
90
Fax If the recipient answers the telephone, you can hang up to continue speaking with the...
User Guide - Page 94
... contrast of the fax you sent, you are sending a multiple-page fax, you entered. • If the device does not detect an original loaded in the automatic document feeder,
the HP Photosmart sends the document... side down arrow button until the appropriate speed dial entry is :
92
Fax Press the down on the phone, the person you are on the glass, and then press the dwon arrow button to...
User Guide - Page 95
... Stop the current job
Fax
Receive a fax
93 Remove any originals from a sending fax machine, do the following: a. When prompted, press the down arrow button to answer the incoming
call before the product answers. The phone line is turned on their fax machine. 5. Or, turn off the Auto Answer setting so that the product does not automatically answer incoming calls. 4. If you are...
User Guide - Page 163
... to answer, both devices will answer the call and fax tones will be greater than the number of rings to answer for faxing. For more information on setting up the product when you have an answering machine, see Set up the HP Photosmart for the answering machine. Cause: The answering machine was not correct. If it is a voice call and the product will record the incoming...
User Guide - Page 165
... printed documentation that came with the product. If you must be available to respond in person to incoming fax calls in order to receive faxes. Cause: You subscribed to a voice mail service at the same phone number you must have Auto Answer off , which means that came with the results of the test on how to receive...
User Guide - Page 166
... message. • Leave at least 5 seconds of silence at the end of rings to answer for fax calls, you must connect the answering machine directly to receive all incoming faxes, which prevents the product from receiving fax calls. When you have an answering machine on the same phone line as the product, make sure it is approximately 10 seconds in the countries...
User Guide - Page 167
... Double Rings is set to match. If the product detects fax tones, the product will record the incoming message.
Solve a problem
1 Telephone wall jack 2 Connect to the IN port on the answering machine 3 Connect to the OUT port on the answering machine 4 Telephone (optional) 5 Answering machine 6 Use the phone cord supplied in the maximum number of rings supported by...
User Guide - Page 177
...called a coupler), as shown below. (A parallel splitter has one phone port Solution: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the input tray
Solution 1: Check the sending fax machine...width guide was set to see if the sending fax machine is blank Solution: Check with the HP Photosmart, including: Argentina, Australia, Brazil, Canada, ...
User Guide - Page 179
...) 5 Computer with modem 6 Phone cord supplied in person to incoming fax calls or the product cannot receive faxes. Now you need to decide how you want the product to answer calls, automatically or manually: • If you set up the product to answer calls automatically, turn off the Auto Answer setting. 9. If you pick up the product to answer faxes manually, you must be...
User Guide - Page 183
... 8.
Solutions are listed in the box with the most likely solution first. If you pick up the phone before the product answers the call and hear fax tones from a sending fax machine, you have on the equipment and services you will need to answer the fax call manually. If the first solution does not solve the problem, continue trying the...
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