HP Photosmart C6100 Support Question
HP Photosmart C6100 Support Question
Find answers below for this question about HP Photosmart C6100 - All-in-One Printer.Need a HP Photosmart C6100 manual? We have 2 online manuals for this item!
Question posted by alesal05 on August 19th, 2011
Trying To Connect Fax?
I AM TRYING TO CONECT MY FAX PHONE CORD TO MY DSL MODEM BUT THE TEST RESULT KEEPS COMING BACK FAIL IT SAYS I NEED THE CORRECT PHONE CORD OR THE ONE WITH THE 2 WIRE PHONE CORD ADAPTOR. CAN YOU HELP ME OUT?
Current Answers
Related HP Photosmart C6100 Manual Pages
Setup Guide - Page 11
... two options for connecting the HP All-...connection will be reset. e Follow the prompts on the wireless router. If the wireless connection...connection is successful, go to Option A:... network connection to ...connect to your network using an Ethernet cable or connect... Establish the wireless connection
Option A: SecureEasySetup
... must have problems connecting to highlight Wireless Setup...
Basics Guide - Page 15
... Security Alert appears for HP All-in-One devices.
12
HP Photosmart C6100 All-in -One into the CD-ROM drive on your
Mac. 3. On the Connection Type screen, select Through the network, and then click Next. The Searching screen appears as follows:
-
To test your network connection, go to finish the installation process.
Double-click...
Basics Guide - Page 24
... a message says you entered an invalid WEP key, check the key you must enter the exact uppercase (capital) and lowercase (small) letters. When the installation is complete, open Printers and Faxes in -One software. Note You must install the HP All-in the Control Panel
and delete the printers for a network connection, choose Add a Device, and...
Basics Guide - Page 25
...wired (Ethernet) connection 1. View and print network settings You can display a summary of the important network settings such as the IP address, link speed, DNS, and mDNS.
22
HP Photosmart C6100... connection, choose Add a Device,...test
Use the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection...complete, open Printers and Faxes in -One...
Basics Guide - Page 30
...Internet service providers (ISPs) require that was connected to your cable or DSL modem during installation will need to know this URL when you try to your local area network. The TCP/IP...routers, switches, and other Ethernet-enabled device that identifies the HP Allin-One. Wired (802.3) network settings
The following table describes the 802.3 wired settings shown on the network.
You can...
Basics Guide - Page 32
...
Two MAC addresses are assigned: one for wired Ethernet and one for identification, including wireless access points, routers, and other device. Subnet Mask
A subnet is a unique 12... identify the device itself. Wireless (802.11) network settings
The following table describes the 802.11 wireless settings shown on a network that was connected to networking ...DSL modem during installation.
Basics Guide - Page 44
... connect the HP All-in your home or office. Fax setup
Basics Guide
41
If the supplied phone cord is designated for fax and phone use the supplied cord to connect from...phone cord is set to configure the ports for specific phone equipment. If you have assigned one port for telephone and Group 3 fax and another port for multiple purposes. Note Some ISDN systems allow you to the correct...
Basics Guide - Page 55
... up modem on your answering machine, and you do not use standard phone cords for fax tones.
The HP All-in this time, "listening" for these connections.
6. If incoming fax tones are no fax tones, the HP All-in -One.
4. Run a fax test. Case K: Shared voice/fax line with the HP All-in -One stops monitoring the line and your device...
Basics Guide - Page 79
...-One does not print Cause The HP All-in the device.
Solution Check that the printer alignment failed Cause The incorrect type of paper is loaded in menus ... tray, and then try the alignment again. The country/region you might not be out of the ink cartridges. Solution Check the connection between the HP All...faxes, receiving faxes, or both.
76
HP Photosmart C6100 All-in -One and computer.
Basics Guide - Page 80
... Correct Type of Phone Cord with the HP All-in-One, run the fax test again to make sure it is finished and in -One to make sure the HP All-in -One is busy. If the test fails again, continue reviewing the troubleshooting information in this section for solutions to try. ● The "Fax Hardware Test" failed. ● The "Fax Connected to...
Basics Guide - Page 85
...-cord connector that receive a 2-wire phone cord in the box with the results of this guide to set up properly. Press the On button to turn on how to the
82
HP Photosmart C6100 All-in-One series Make sure you identify which uses the same phone line as the HP All-in-One. If the Fax Line Condition Test fails...
Basics Guide - Page 87
... quality might be able to fax successfully. The DSL service sends out a digital signal on the phone
84
HP Photosmart C6100 All-in -One to connect to the telephone wall jack. Troubleshooting and support
Chapter 5
Use the port labeled 1-LINE on the back of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and...
Basics Guide - Page 88
... set up the HP All-in -One shares the same phone line with a DSL service and the DSL modem might not be properly grounded. Connect the HP All-in -One from your computer for a dial tone. Phone lines with poor sound quality (noise) can cause faxing problems. You can create noise on the line, you do not...
Basics Guide - Page 89
... dial a "9" prefix, depending on turning your DSL modem off your fax at least 15 minutes. 2. Cause The HP All-in -One and to make sure you need to access an outside line before dialing the phone number, insert a pause following 1. Solution You might notice static on or connected, or a voice mail service could be dialing too...
Basics Guide - Page 92
... call , the answering machine will record the incoming message. You also need to set to receive faxes automatically and that receive a 2-wire phone cord in the box with the HP All-in-One
Make sure the HP All-in-One is set the correct number of rings to answer for your number a double ring pattern, make...
Basics Guide - Page 97
...Try temporarily disabling the VPN before proceeding with your LAN card. I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is defective.
94
HP Photosmart C6100...in -One, and then turn the device on again.
The Printer not Found screen appears during VPN sessions... modem or HP All-in -One off the power on . If the connections are connected properly...
Basics Guide - Page 98
...the same subnet and gateway. Wireless setup troubleshooting This section addresses problems you might need to the HP All-in -One is the case, you must use AutoIP ... the device display for your device tried connecting
You do not see the SSID ● Weak signal ● Error message: Cannot connect to network ● Error message: Cannot connect to network. I am using a cable modem without ...
Basics Guide - Page 101
... the VPN before a connection could be made Cause You are using SecureEZ Setup to enter the correct passphrase.
Error message: More than one WEP key.
Solution Use the Wireless Setup Wizard to set up a device. Error message: The access point timed out before proceeding with the installation.
98
HP Photosmart C6100 All-in the time...
Basics Guide - Page 102
...need to clear the paper jam from the front of DHCP.
Or, if necessary, try a different cable. If this is feeding pages.
The automatic document feeder can damage the print mechanism. Press in -One are connected... Check the following: ● Make sure all cables are connected properly and securely. ● If the cables are on the correct network. Cause The HP All-in-One is on the ...
Basics Guide - Page 109
...the time that are available when you re-create it? - Call HP support. HP support by device, country/region, and language. Standard phone company charges apply. Can you
register the HP All-in-One 3. Valuable HP All-in -One... Web site at about the extended service plans.
106
HP Photosmart C6100 All-in-One series Go to www.hp.com/support, select your computer at www.hp.com/support.
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