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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by nicklalphac on April 26th, 2014

How To Test Fax For Hp6500a Plus

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Current Answers

Answer #1: Posted by waelsaidani1 on April 26th, 2014 6:53 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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Run a fax test to make sure that the fax is set up correctly.
  1. Load letter or A4 unused plain white paper into the input tray.
  2. Press the Setup button ( ).
  3. Press the Right Arrow ( ) to select Tools , and then press OK .
  4. Press the Right Arrow ( ) to select Run Fax Test , and then press OK . The product displays the status of the test and prints a report.
  5. Review the report.
  6. If the result of the fax diagnostic test is All Pass , skip to the solution in this document to use an analog phone service .
  7. If the fax diagnostic test indicates that it does not detect a dial tone, continue to the next solution in this document.

More information here: https://support.hp.com/us-en/document/c01647469

Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 8

... (if provided with other end to "Step 2: Test fax setup" on page 8. 1 1 Telephone wall jack 2 1-LINE port on the back of the printer. For more information about setting up the printer with the printer) ready. To connect the printer and any other than the one provided with the printer, see the boxes in your home or office...
Getting Started Guide - Page 10

... specified in the Rings to accept the setting. 8 Set up properly for information on how to automatically answer incoming calls and receive faxes. Step 2: Test fax setup Test your phone line connection From the printer's control panel, touch right arrow and then touch Setup. For additional troubleshooting information, see the user guide. You can configure...
Getting Started Guide - Page 19

... the HP software CD in the Windows Device Manager. If you need more information, see the user guide (which is loaded with problems you have completed setting up the printer for faxing. When the printer is not set up the printer. If you are specifying the You can print a fax test report to check the status of...
Getting Started Guide - Page 20

... telephone wall jack, while the other noise. If you receive a fax communication error that uses the same phone line as the printer might be a phone line set up for digital phones. Step 1: Run the fax test Test your fax setup to check the status of the printer and to make sure it might always show Phone Off...
User Guide - Page 11

...consumption...190 Chemical Substances...191 RoHS notices (China only 191 Third-party licenses...192 HP Officejet 6500A (E710) e-All-in-One series 192 B HP supplies and accessories Order printing supplies ...voice/fax line with computer DSL/ADSL modem and answering machine...218 Case K: Shared voice/fax line with computer dial-up modem and voice mail 219 Serial-type fax setup...221 Test fax setup...
User Guide - Page 50

... Test fax setup. 5 Fax You can easily send a single- You can verify the fax is set up speed-dial entries • Change fax settings • Fax and digital phone services • Fax over Internet Protocol • Use reports Send a fax You can send a fax in Error Correction Mode Send a standard fax You can use the printer to multiple recipients • Send a fax...
User Guide - Page 58

... (or has not changed the default pass code) or the printer cannot receive the fax. Send a test fax to Receive feature, the printer calls the designated fax machine and requests the fax from memory. Poll to receive a fax Polling allows the printer to ask another fax machine to send a fax that you verify the number you use the Poll to make...
User Guide - Page 138

... see Test fax setup. Make sure that the resolution and color settings are recorded on my answering machine • The phone cord that came with my printer is not set up the printer for more information. If you are having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes...
User Guide - Page 139

... the phone cord that came with the printer, run the fax test again. • If you use the phone cord that came with the printer, run the fax test again to send or receive a test fax. After you resolve any problems found, run the fax test again. Go to Correct Port on the printer control panel and then unplug the power...
User Guide - Page 140

... connect other equipment, such as an answering machine. If you are using for the printer and check for faxing. 3. The 2-EXT port should only be a problem. Try to send or receive a test fax. 136 Solve a problem For more information on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter...
User Guide - Page 142

... a dial tone. If the Dial Tone Detection test continues to fail, contact your phone line is ready for faxing. This does not cause a problem sending or receiving faxes. Try sending or receiving a test fax. • Check to make sure it might be causing the test to fail. Connect the printer to an analog phone line and try...
User Guide - Page 204

...printer. In this section to connect it . Keep your fax setup. Table C-1 Countries/regions with the printer to complete your country/ region uses. This enables you to connect other telecom devices... the following topics: • Set up faxing (parallel phone systems) • Serial-type fax setup • Test fax setup Set up faxing (parallel phone systems) Before you use the...
User Guide - Page 208

... cord is supplied, you cannot send and receive faxes with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to fax successfully. Appendix C 3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. Run a fax test. Using the phone cord supplied in the...
User Guide - Page 211

... be available to respond in person to incoming fax calls. Run a fax test. If you encounter problems setting up the printer with voice mail If you receive both voice calls and fax calls at the same phone number you might need to obtain a separate phone line for fax calls. this case; 1 Telephone wall jack 2 Use the...
User Guide - Page 213

... Rings to Answer setting to the lowest setting (two rings). 7. NOTE: If you set to receive faxes to fax successfully. Turn on the back of your computer (your home or office. 4. Run a fax test. The printer begins emitting fax reception tones to Answer setting. Set up modem, follow these directions for further assistance. NOTE: You might...
User Guide - Page 215

... telephone calls, use these instructions to set up your fax. This special phone cord is different from your computer. Run a fax test. The printer begins emitting fax reception tones to the parallel splitter. 4. Case H: Shared voice/fax line with computer modem There are two different ways to fax successfully. Do not use a two-line phone splitter, a serial...
User Guide - Page 217

... splitter which has two RJ-11 ports on the front and a plug on the back. The printer cannot distinguish between fax and voice calls in person to answer calls manually, turn off the Auto Answersetting. 7. Run a fax test. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on...
User Guide - Page 218

... the fax. Back view of the printer, and then connect a phone to fax successfully. NOTE: Phones in this port. 4. If you might not be connected to additional DSL filters to the adapter provided for further assistance. This special phone cord is different from the port labeled 2-EXT on the back of the printer. Run a fax test.
User Guide - Page 219

... answering machine from the port labeled 2-EXT on the Auto Answer setting. 6. Set up the printer with a shared voice/fax line with optional equipment, contact your answering machine at the same phone number, and you can... country/region.) 8. Change the Rings to Answer setting on the printer to fax successfully. Run a fax test. If you might want to connect a phone to the...
User Guide - Page 221

... labeled 2-EXT on the Auto Answer setting. 8. Change the Rings to fax successfully. Run a fax test. When the phone rings, your country/region. if there are detected, the printer emits fax reception tones and receive the fax; If you do not turn off the automatic fax reception setting in your answering machine records a voice message. Find the...

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