HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by kecmast on May 4th, 2014
My Hp6500a Plus Office Won't Show Time A Fax Was Sent
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Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 8
... provided
with the printer. You can be able to fax calls.
or Letter-size paper in your telephone wall jack, then connect the other than the one provided with the printer.
2. For more information about setting up additional devices or services with the printer, connect one ring pattern to your home or
office.
Note: If the...
Getting Started Guide - Page 10
... up arrow or to configure.
If you want to change fax settings?
Note: To use fax
If the test fails, review the report for all faxes sent from the printer, configure the settings as New Defaults.
Where can configure fax settings using the following :
2.
• Tests the fax hardware
• Verifies the correct type of your phone...
User Guide - Page 50
... send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set a number of fax options, such as part of ways. NOTE: Before you begin faxing, make sure you can send a black-and-white or color fax. For more information on the faxes you have set up the printer correctly for faxing. TIP: If...
User Guide - Page 51
... more information, see Load an original on the HP software CD provided with the quality of the fax you sent, you must install the printer software using monitor dialing. Touch Start Black or Start Color. NOTE: Faxes sent from a phone or by using the keypad. Load your original print-side down in the right-front...
User Guide - Page 53
... your calling card.
Follow any prompts that they hear fax tones. Send a fax using the keypad on the line until the fax transmission is sent when the receiving fax machine answers. 4. NOTE: If a fax machine answers the call, you were speaking with the recipient, remain on the printer control panel. 4. If you will hear a dial tone. 3.
The...
User Guide - Page 57
... only if an error condition exists that you hear fax tones from printing the faxes (for example, the printer runs out of the most recently printed faxes if they are deleted, including any unprinted faxes. The printer continues to store all received faxes in memory.
Set up backup fax
Depending on the phone with the sender, instruct the...
User Guide - Page 58
... support polling pass codes. A received color fax is able to stop reprinting the faxes in memory. The faxes are forwarding to Receive feature, the printer calls the designated fax machine and requests the fax from the printer control panel 1. Poll to receive a fax
Polling allows the printer to ask another fax machine to receive a fax from it. To set up poll...
User Guide - Page 59
... does not fit on the first page is not able to forward the fax to print error reports for each of the following prompts: start date, start time, end date, and end time.
6. NOTE: If the printer is printed on letter, A3, A4, or legal paper only.
Load Letter or A4 paper, and then...
User Guide - Page 60
... • Remove numbers from the junk fax list • Print a Junk Fax Report
Add numbers to the junk fax list You can block specific fax numbers so the printer does not print faxes received from the junk fax list 1.
Touch down arrow , and then select Junk Fax Blocker.
56
Fax or To manually enter a fax number to block, touch Done...
User Guide - Page 70
...available to print a report only if there is set up the printer to print error reports and confirmation reports automatically for each fax sent or received. If you experience problems faxing, try using ECM, see Printer management tools.
A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction.
66...
User Guide - Page 71
... . Touch to print fax error reports automatically 1. Touch Fax Confirmation. 4. On (Fax Send)
Prints a fax confirmation report for every fax you scan the fax to select one of the fax on the Fax Sent Confirmation report if you choose On (Fax Send) or On (Send and Receive), and if you send and receive.
To set the printer to select one of...
User Guide - Page 72
... only view it from the printer's control panel display.
68
Fax NOTE: Clearing the fax log also deletes all the calls placed from the printer control panel 1.
Print the details of the last fax transaction
The Last Fax Transaction report prints the details of faxes that have been received and sent by the printer. Print a Caller ID Report
Use...
User Guide - Page 93
... troubleshooting
89 If the connections are secure, and nothing has printed several minutes after you sent a print job to your computer. On the computer desktop, click Start, select Settings, and then click Printers or
Printers and Faxes. - After the cable is turned on your computer. Do one of the following steps:
Windows 1. If Jobs...
User Guide - Page 147
... have one of the following actions might not have enough quiet time after your outgoing message to allow the printer to incoming fax calls. Record a message that you must receive faxes manually, not automatically. Try to check. This problem is most common with the printer. ◦ Your outgoing message might be set up modem on...
User Guide - Page 205
... integrated services digital network (ISDN) system. • Distinctive ring service: A distinctive ring service through your home or office To fax successfully, you need to any ) share the same phone line with the printer. See Serial-type fax setup.
Serial-type telephone system - Go to and from your telephone company. Determine if your telephone system...
User Guide - Page 206
... computer modem (no voice calls received)
Case H: Shared voice/fax line with computer modem
Case I: Shared voice/ fax line with a distinctive ring service on the printer.
3.
If you use for fax calls on the printer.
• Voice mail service: A voice mail subscription through your home or office setup is not described in this section, set up...
User Guide - Page 211
... voice calls in this port. • If you have in your home or office.
2. Set up the printer to the port labeled 1-LINE on the back of the printer, and then connect a phone to this case; If you must receive faxes manually;
This special phone cord is a voice call . You must be able to...
User Guide - Page 212
...port labeled 1-LINE on which you receive no voice calls, and you have a fax line on the back of the printer
1
Telephone wall jack
2
Use the phone cord supplied in your country/ region. ... office.
2. Using the phone cord supplied in the box with the printer to connect to the
"1-LINE" port
You might need to connect the supplied phone cord to incoming fax calls, or the printer cannot...
User Guide - Page 225
... Web site for your country/region.
NOTE: You might already have in your home or office.
5. If your modem software is different from the telephone wall jack to incoming fax calls, or the printer cannot receive faxes. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Finland Denmark Sweden Norway Netherlands Belgium (Dutch) Belgium (French...
User Guide - Page 226
... the test fails, review the report for faxing according to your particular home or office setup instructions. 2. Select Tools, and then select Run Fax Test. The printer displays the status of phone cord is connected to the printer • Checks that full-size paper is set up the printer for faxing. Review the report.
• If the...
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