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HP Officejet 4620 Support Question

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Question posted by Anonymous-68992 on July 31st, 2012

I Cannot Get My Newhp Officejet 4620 Series Printer Installed. Can You Help?

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Answer #1: Posted by bargeboard on August 1st, 2012 10:45 AM

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bargeboard

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You can find the drivers and software to install at the HP support site here:

https://support.hp.com/us-en/product/details/hp-officejet-4620-e-all-in-one-printer-series/5101229?sp4ts.oid=5101234&lang=en&cc=us

Choose your operating system from the list to see the available downloads.

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... HP Officejet 4620 e-All-in the messages. You cannot use HP ePrint, the printer must be connected to automatically check for an account on the software CD, and then follow the onscreen instructions. Note: If the firewall software on your network uses proxy settings when connecting to install successfully on your HP ePrint printer queue...

Getting Started Guide - Page 8

Note: If you remove Web Services, HP ePrint will cease to HP Officejet 4620 e-All-in-One series. To update the printer, complete the following steps: 1. On the printer control panel, press the (HP ePrint) button, and then press the (Setup) button. 2. On the printer control panel, press the (HP ePrint) button, press the (Setup) button, and...

Getting Started Guide - Page 18

...any messages during the installation, select the "always permit/allow" option in -One series. Selecting this option allows the software to HP Officejet 4620 e-All-in the messages...with the printer. Step 1: Install software for your printer To set up wireless communication, make sure the printer hardware is my wireless network name and password? The installation program installs the software ...

Getting Started Guide - Page 25

...to access local devices (like your printer) on your local...your HP printer in -One series. For you can connect the printer to ...printer, HP ePrint will be turned off and will not be available until the update has • Check with a USB cable. Only enter the email address of your firewall. been installed. If these web features if the printer is a computer network that meet Officejet 4620...

Getting Started Guide - Page 26

...printer's home page (embedded web server or EWS) to view status information, change settings, and manage it quickly. a. b. On the Bookmarks tab, in -One series. English Use the embedded web server (EWS) Note: This section is only applicable to HP Officejet 4620...your networked printer to open the EWS without being connected to the Internet, though some features will not be installed or ...

User Guide - Page 9

...Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125...

User Guide - Page 17

... menus, pressing this button opens the Help menu. HP ePrint button: Opens the HP ePrint menu. Help button: From the Home screen, pressing this button opens available settings. This button is only available on the HP Officejet 4620 e-All-inOne series. For more information, see HP ePrint. Use the printer control panel 13 When viewing screens...

User Guide - Page 41

... topics: • Scan an original • Scan using Webscan (HP Officejet 4620 e-All-in the ADF. Make changes to the right of Scan, and...series) • Scanning documents as a folder on the scanner glass, not the ADF. • Scan to a computer Scan to a computer To scan an original to a computer from your computer using either the HP software provided with the printer must be installed...

User Guide - Page 42

... embedded web server that lets you must install the HP software included with the printer. For more information, see Embedded web server (HP Officejet 4620 e-All-in the EWS, your computer. For more information, see Scanning documents as editable text. On the computer, open Webscan in -One series). To start the scan, click Scan. For...

User Guide - Page 73

... features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can send an email. To set up HP ePrint when you installed the HP software on ePrintCenter (www.eprintcenter.com), you can sign in -One series. In the...

User Guide - Page 74

... 2. On the printer control panel, press the (HP ePrint) button. 3. An information sheet is connected to set up and manage Web Services in -One series). 2. Click Accept...information sheet to automatically check for and install product updates. 6. Click Yes to allow the printer to finish the setup. Follow the instructions on ...server (HP Officejet 4620 e-All-in Mac OS X, you can use . 4.

User Guide - Page 82

... www.hp.com/go/customercare. Check the documentation that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in this section suggests solutions to common problems. If your firewall...

User Guide - Page 115

...Internet using a USB cable. • Make sure the latest product updates have been installed on at all times. Solution: If the computer receiving faxes is connected using a ...printer. Solve problems using HP ePrint and HP websites This section provides solutions to common problems using HP ePrint and HP websites. • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series...

User Guide - Page 116

... more information, see HP ePrint specifications (HP Officejet 4620 e-All-inOne series). • If your network uses proxy settings when connecting to the Internet, make sure the proxy settings you are entering are not updated, you will not be able to your HP printer in either the printer's control panel. Chapter 8 • If you are...

User Guide - Page 117

...provides a tool called HP Home Network Diagnostic Utility that might help retrieve this information for some systems. To use this tool,... light near the printer's wireless button is weak, try the following steps in -One series) 113 Run the...printer is connected to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620...

User Guide - Page 123

... that involve managing the printer. Solve printer management problems (HP Officejet 4620 eAll-in-One series) This section provides solutions to the Internet, try turning off these settings. You cannot use the EWS, the printer must be connected to a computer with your web browser. TIP: You can help you are enabled in -One series) 119 NOTE: To use...

User Guide - Page 124

...the Ping tab, type the 123.123.123.123 in -One series) Hardware installation suggestions Check the printer • Make sure that all packing tape and material have been ... following topics do not help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the box...

User Guide - Page 125

... software for your computer, and reinstall the printer driver. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you type, make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. Troubleshoot installation issues 121 You can help you are using a computer running Windows...

User Guide - Page 126

... Understand the network configuration page (HP Officejet 4620 e-All-in-One series). • If you troubleshoot problems with the printer. A message appears stating that the network defaults have been reset. Chapter 8 ◦ Make sure the printer is installed on the same subnet as the computers that use the printer status report to help you are different, change the...

User Guide - Page 204

.... Change the connection type After you have installed the HP software and connected the printer to your printer name, and then click Printer Setup & Software. 2. Follow the display instructions... printer. 200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. Appendix D To connect the printer using the configuration utility, see the documentation provided with Mac OS X, add the printer ...