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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by GoNiu on November 15th, 2013

Officejet 4620 Can't Receive Fax

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Answer #1: Posted by StLFanMan on November 15th, 2013 11:45 AM
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StLFanMan

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Try the troubleshooting steps starting on page 107 of the User Manual "The printer cannot receive faxes, but can send faxes", which can be found here:

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03251656-2.pdf

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 4

... Mac OS X: From the Finder, click Help > Mac Help. To scan, copy, and send faxes, you for purchasing this page. Also, an Adobe Acrobat version of Conformity is available at the following ... Thank you can use the control panel to a connected computer, make copies, and send and receive faxes. You can also change settings, print reports, or get help for your printer from the Help...
Getting Started Guide - Page 5

... hassle of dealing with your computer. To restart the scan function, click the Start on page 4. Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to Mac) Never lose important faxes misplaced within a stack of paper pages again! English Use the printer HP Digital Solutions The printer includes a collection...
Getting Started Guide - Page 10

...devices or services with other end to the port labeled 1-LINE on the back of the printer. Note: If you encounter problems setting up the printer with the printer, see the user guide. If you want to receive faxes..., contact the telephone company or service provider. 1. CAUTION: If you cannot receive faxes automatically. For more information, see the user guide. Tip: If you subscribe...
Getting Started Guide - Page 13

... this call, 5. feature in the printer control panel to communicate between the printer and other fax machines when sending and receiving faxes. Do one telephone number on the same telephone line. Note: If you are using a lower fax speed. 1. From the Home screen on the printer control If the printer detects an error signal...
Getting Started Guide - Page 14

... complete. 4. Using the printer control panel, you can send black-and-white or color faxes. You can send faxes in the fax number you will hear fax tones from the receiving fax machine. 14 Press the button to the right of Start Fax, and then right-front corner of the scanner glass or print-side press the...
Getting Started Guide - Page 15

...; Set automatic reduction for more ! on the Auto Answer option (the default setting) from memory • Poll to receive a fax • Forward faxes to the right of Receive Fax 2. Faxes and your telephone company to subscribe to a distinctive ring service or to a voicemail service on two pages. Make sure the printer is turned on and ...
Getting Started Guide - Page 21

... make sure it is not set up the printer for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. If you are closed. You can find an explanation of the printer. Tip: If you receive a fax communication error that includes an error code, you can...
Getting Started Guide - Page 22

... on the back of rings than the answering machine. --Disconnect the answering machine and then try receiving a fax. --Record a message that the answering machine is off the hook or if you are using... off and try sending or receiving a fax. • Check the sound quality of silence at a low volume when recording your modem is not set up for static or other devices and run the test again....
Getting Started Guide - Page 23

...faxes but can receive faxes • The printer might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press the * button repeatedly, until a dash (-) appears on the telephone to send the fax...com/go/wirelessprinting). You might encounter when connecting the printer to HP Officejet 4620 e-All-in the Applications folder at the top level of connection you...
User Guide - Page 6

... Scan using Webscan (HP Officejet 4620 e-All-in-One series...fax from the computer 48 Send a fax manually from a phone 49 Receive a fax...50 Receive a fax manually...50 Set up backup fax...51 Reprint received faxes from memory 52 Poll to receive a fax...52 Forward faxes to another number 52 Set the paper size for received faxes 53 Set automatic reduction for incoming faxes 53 Block unwanted fax...
User Guide - Page 19

... then attach the scanned documents to work well with bulky paper files. For more information, see Scan. Use HP media for more information, see Receive faxes to your faxes easily and eliminate the hassle of dealing with most types of project you are independently tested to your computer. For more information about HP...
User Guide - Page 48

... the control panel or the HP software provided with the recipient before sending the fax. This allows you can also set up speed-dials to send faxes quickly and easily to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dial entries • Change...
User Guide - Page 50

... your PIN stored. The printer scans the originals into memory and sends them once it is able to connect to reach is sent when the receiving fax machine answers. Press the (Setup) button, and then, using the keypad, or press the button to the right of Quick Contacts to send a black-and...
User Guide - Page 53

... might take the call and talk with the recipient before you will hear fax tones from the receiving fax machine. For more information, see Load an original on the control panel of Black or Color. Send a fax manually from the receiving fax machine. From the File menu in the ADF. From the Home screen on your...
User Guide - Page 54

... memory • Poll to receive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) Receive a fax manually When you are copying a document when a fax arrives, the fax is turned on two...
User Guide - Page 55

... memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is turned off , all received faxes in memory. For example, you can set backup fax from a sending fax machine, do the following: a. If you hear fax tones from the printer control panel 1. From the Home screen on the...
User Guide - Page 114

... 4-wire phone cord to receive faxes automatically and that you might be recorded on the back of the printer. 2. If the printer detects fax tones, the printer receives the fax. You can purchase a ... To print color faxes, make sure that the Incoming Fax Printing option in the printer control panel is set to the same number of rings to answer, both devices answer the call ...
User Guide - Page 115

...-in-One series) • Solve problems using HP websites Solve problems using HP ePrint and HP websites This section provides solutions to receive faxes. Solve problems using HP ePrint (HP Officejet 4620 e-All-in -One series). Cause: Fax to PC or Fax to Mac is not activated or the computer is turned on at all times.
User Guide - Page 127

...about how to set up a Fax Text and how to run a...network configuration page to view the network settings for the printer. When you receive a low-ink warning message, consider having a replacement cartridge available to and...report before calling. 1 2 3 1. Understand the network configuration page (HP Officejet 4620 e-All-in graphical form as gauges) and the part numbers and warranty expiration...
User Guide - Page 209

... printer's name. 2. In the window that appears, select Print, Scan & Fax, and then select Maintain Your Printer under Print. This icon is located in the...receive a low-ink warning message, consider having a replacement cartridge available to configure print settings, calibrate the printer, order supplies online, and find web site support information. Embedded web server (HP Officejet 4620...

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