HP N8460 Support Question

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Question posted by bimal79435 on December 12th, 2012

Scanjet Error

We have a scanner HP Scanjet N8460. It shows a message in it's tiny screen "ROM Code failed Please download FW" May I know How to solve this problem?

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Related HP N8460 Manual Pages

Scanjet N8400 Setup and Support Guide - Page 6

Be sure to remove any shipping tape. 1 HP Scanjet N8400 series scanner 2 Automatic document feeder (ADF) and ADF input tray 3 Power cable 4 USB ...the box. 2. 1 Scanner set up the hardware. 4. Install the software. 3. Check the items shipped in the box Unpack the scanner hardware. Install the scanning software before connecting the USB cable. 2 HP Scanjet N8400 series Test the ...

Scanjet N8400 Setup and Support Guide - Page 7

... to select the initial setting for using the scanner with the scanner. This additional software might not be asked to use the scanner. Click OK. 2. HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. If you plan to use HP Smart Document Scan Software Use to create...

Scanjet N8400 Setup and Support Guide - Page 8

Use to create clearer and more readable scans from the scanner front panel, and to view information about scanner settings, status, and maintenance. Align the hinge posts on the scanner. 4 HP Scanjet N8400 series I.R.I .S. Readiris Pro Software use Use to set up the hardware Complete the following tasks in a variety of file formats. Hold the ADF...

Scanjet N8400 Setup and Support Guide - Page 10

... Where to the computer. Connect the USB cable CAUTION: Be sure you install the HP scanning software before connecting the scanner to your computer with the scanner to connect the scanner to the scanner. 6 HP Scanjet N8400 series NOTE: HP recommends using the scanner, press the Power Save ( ) button on the back of the cable to get additional information...

Scanjet N8400 Setup and Support Guide - Page 14

... copy documents and images quickly, specify the number of HP Smart Document Scan Software profiles that are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Tools button Use the Tools button to open the HP Scanner Tools Utility where you can override these buttons have...

Scanjet N8400 Setup and Support Guide - Page 16

... desktop. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet, and then click HP Smart Document Scan Software. 2. Additionally, four of the following : • Double-click the HP Scanner Tools Utility icon on the scanner front panel. To open the HP Scanner Tools Utility, do one of the selected profile. 3. To open...

Scanjet N8400 Setup and Support Guide - Page 17

... additional profile labels, use the label_template.doc file located on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to another object in Microsoft Word format. Click Cancel, and then browse to HP Smart Document Scan Software, and then notice the Profile name...

Scanjet N8400 Setup and Support Guide - Page 18

... the selected topic. • To print a group of information describe using , maintaining, and troubleshooting the scanner. Select a topic name on the Contents tab or display that topic, and then click Print on the menu bar. 14 HP Scanjet N8400 series To open the User Guide in the Contents tab and then choose the...

Scanjet N8400 Setup and Support Guide - Page 20

.... For instructions, see Clear jams from the ADF in the Troubleshooting section. For instructions, see Clear jams from the ADF in the Troubleshooting section. 5 Troubleshooting Scanner error messages The scanner displays status and error messages on both sides click. 16 HP Scanjet N8400 series

Scanjet N8400 Setup and Support Guide - Page 21

... , and then turn the scanner on position, and then try again. Scanner error messages 17 Press the Power Save button to scan. 2. For more information, see Check the cables. 2. For more help, see Contact HP Support. Follow these steps to scan. If the problem persists, contact HP Support. If the message is still displayed, contact HP Support. Press the...

Scanjet N8400 Setup and Support Guide - Page 22

... working order. Disconnect the power cable from the scanner. 2. Troubleshoot the USB connection: 18 HP Scanjet N8400 series Reconnect the power cable to the scanner: • Use the cable that was included with the scanner. If the problem persists after installation, you might not be found. • An internal error has occurred. • The computer cannot communicate...

Scanjet N8400 Setup and Support Guide - Page 23

... the computer. 2. After the computer has restarted, try using the scanner. Restart the computer. 5. If the scanner does not work after installation 19 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might involve the USB hub or docking station. Follow the onscreen instructions...

Scanjet N8400 Setup and Support Guide - Page 24

... document feeder (ADF). For more information about maintaining the scanner, see the scanner User Guide, which is described in Where to get additional information. Accessibility The following standard HP support offerings: 20 HP Scanjet N8400 series Customers with disabilities can disable the buttons on the scanner front panel. • To prevent buttons from being pushed...

Scanjet N8400 Setup and Support Guide - Page 25

...Hewlett-Packard limited warranty statement HP Scanjet N8400 series scanner Model N8420 N8460 Asia/Pacific 1 year 1 year Americas 1 year 1 year Europe/Middle East/ Africa 1 year 3 years 1. HP support by phone •...HP does not warrant that HP software will be uninterrupted or error free. If you , the end-user customer, that is described in your product) 3. HP warrants to all HP...

Scanjet N8400 Setup and Support Guide - Page 27

...120 g/m2 (32 lb) Regulatory information and product specifications 23 Your HP scanner is ENERGY STAR® compliant. English 7 Regulatory information and product specifications...meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories. Scanner specifications Name Description Scanner type Flatbed with automatic document feeder (ADF) Size 625...

Scanjet N8400 Setup and Support Guide - Page 28

... on its packaging indicates that might require special handling at 0° to 60° C or (32° to dispose 24 HP Scanjet N8400 series Disposal of Waste Equipment by Users in Private Households in the scanner and/or transparent materials adapter. This regulatory number should not be disposed of with the marketing name...

Scanjet N8400 User Guide - Page 5

... you can also have the scanner automatically delete blank pages. 1 Scanner overview This user guide covers what you need to know about using automatic naming mechanisms ...x 14 inches). searchable PDF files) using the HP Scanjet N8400 series scanner. • What you can do with the scanner • Scanner hardware • Scanner software • Where to get additional information •...

Scanjet N8400 User Guide - Page 8

... guides you are selectable from the ADF. In this mode, the scanner is included with the scanner. Scanner software The scanner comes with an assortment of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see Scan from other manufacturers that came...

Scanjet N8400 User Guide - Page 19

..., wet glue, correction fluid, or other substances in the scanner. For detailed information on the scanner front panel. Open the scanner lid. You can purchase maintenance parts online. To open the HP Scanner Tools Utility, press the Tools button on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. Items such as necessary. Routine cleaning...

Scanjet N8400 User Guide - Page 29

... on the host. For more information, see Contact HP Support. Scanner initialization or hardware problems • Scanner does not start • Scanner has stopped working correctly Scanner does not start If you receive an error message similar to "Scanner initialization failed" or "Scanner not found" when trying to use the scanner, follow these steps to the off , wait 60 seconds, and then...