HP N8460 Support Question
HP N8460 Support Question
Find answers below for this question about HP N8460 - ScanJet - Flatbed Scanner.Need a HP N8460 manual? We have 2 online manuals for this item!
Question posted by jennifercreech on September 10th, 2014
Adf Jam Clean Out Message
getting the above message when there is no jam in the machine
Current Answers
Related HP N8460 Manual Pages
Scanjet N8400 Setup and Support Guide - Page 5
... Resources...15
5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18
6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21
7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications 23 Environmental...
Scanjet N8400 Setup and Support Guide - Page 6
... the software. 3. Be sure to remove any shipping tape.
1
HP Scanjet N8400 series scanner
2
Automatic document feeder (ADF) and ADF input tray
3
Power cable
4
USB cable
5
Scanning software CDs (For more information, see "Included software"
on page 3.)
6
Quick start button labels
7
Paper-path cleaning cloth
8
Setup and Support Guide (this book)
Install the software
CAUTION...
Scanjet N8400 Setup and Support Guide - Page 8
... Scanjet N8400 series
Chapter 1 (continued) Programs
Kofax VirtualReScan
Software use Use to organize, find, and share paper and PDF documents.
Use the HP Scanner Tools Utility to assign profiles to quick start buttons, to create editable text that can be saved in the sockets on the scanner, and then gently lower the ADF onto...
Scanjet N8400 Setup and Support Guide - Page 10
... scanner to your computer with the scanner to connect the scanner to the scanner.
6
HP Scanjet ...ADF, see the Care and maintenance section of the scanner User Guide, which is set up and operational. Connect the square end of the cable to the scanner and the rectangular end of the cable to an electrical outlet.
2.
You do not need to use the Power switch on the scanner front panel to get...
Scanjet N8400 Setup and Support Guide - Page 20
...document feeder (ADF) hatch. 5 Troubleshooting
Scanner error messages
The scanner displays status and error messages on both sides click.
16
HP Scanjet N8400 series Clean Out ADF Jam - Output Tray Hatch Open
Recovery Process
Clear the jammed paper from the automatic document feeder (ADF) output tray. Clear the jammed paper from the automatic document feeder (ADF) input tray. Clean Out Open...
Scanjet N8400 Setup and Support Guide - Page 21
...:
1.
For more information, see the HP Scanjet N8400 series Setup and Support Guide.
3.
Check the scanner cables to turn the scanner off , and then turn the scanner on again by pressing one of the front panel buttons. Remove the paper from the document feeder. 2. English
(continued) Scanner Error Message Duplex Error
Multipick Error (Erro de alimenta...
Scanjet N8400 Setup and Support Guide - Page 24
..., which is described in the scanner. Routine cleaning and maintenance should perform routine cleaning as necessary. For in Where to express what is being pushed accidentally, you can get additional information.
Accessibility
The following standard HP support offerings:
20
HP Scanjet N8400 series Getting assistance
In order to get additional information. The LCD Reader...
Scanjet N8400 Setup and Support Guide - Page 27
...document feeder (ADF) specifications
Name
... g/m2 (32 lb)
Regulatory information and product specifications
23 Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
625 mm x 415 mm x 265 mm (24...the regulatory_supplement.htm file on the HP Scanning Software CD.
Your HP scanner is ENERGY STAR® compliant. As an ENERGY STAR® partner...
Scanjet N8400 User Guide - Page 4
Maintain the automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23
Remove the automatic document feeder from the scanner 23
5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 ...
Scanjet N8400 User Guide - Page 5
... scan originals up to your favorite application. searchable or non- searchable PDF files) using the HP Scanjet N8400 series scanner.
• What you can do with the scanner
The following table summarizes the scanner features. You can do with the scanner • Scanner hardware • Scanner software • Where to 215.9 mm x 355.6 mm (8.5 inches x 14 inches...
Scanjet N8400 User Guide - Page 20
..., visit www.hp.com/support. Maintain the automatic document feeder (ADF)
The ADF requires periodic maintenance depending on the glass. If you have streaks or scratches, use the HP paper-path cleaning cloth to the scanner. Take
care not to clean the scanner glass. Remove the cleaning cloth and unfold it . Place the unfolded cloth into the...
Scanjet N8400 User Guide - Page 22
... scan window inside of the HP Scanner Tools Utility Maintenance tab indicates that maintenance is due. Position the door over the ADF opening. Wipe the clear area with an HP paper-path cleaning cloth.
5. View the results. Replace the ADF access door:
a.
To order more HP paper-path cleaning cloths or a feed roller replacement kit...
Scanjet N8400 User Guide - Page 25
... the on scans or paper jams occur repeatedly and cleaning the scanner does not help .
To replace the feed roller and separation pad, follow these steps:
1.
Remove the ADF input tray. 8. Press the Power switch to open on the HP Scanner Tools Utility. In the Feeder Maintenance section, click Record Cleaning. For more information, see the...
Scanjet N8400 User Guide - Page 27
Input Tray ADF Jam - Clear the jammed paper from the automatic document feeder (ADF) input tray. Scanner Error Message ADF Jam - Clean Out ADF Jam - Close the automatic document feeder (ADF) hatch.
Output Tray Hatch Open
Recovery Process
Clear the jammed paper from the automatic document feeder (ADF) output tray.
For instructions, see Clear jams from the ADF in the ...
Scanjet N8400 User Guide - Page 28
...message is jammed. For more information, see Contact HP Support. Close the program you are not stuck
together. 3. If the problem persists, contact HP Support. Make sure the paper meets the size and weight specifications,
as specified in the scanner...feeder. 2. Chapter 5 (continued) Scanner Error Message
Clean Out Open
Recovery Process
Replace the ADF access door by pressing one of the...
Scanjet N8400 User Guide - Page 34
... the scanner on the following procedure to test the ADF: • Disconnect the USB cable and the power cable from the ADF
Paper jamming, skewing, misfeeds, or multiple-page feeds
• If the pages look skewed as they are on how to see Care and maintenance. • Clean the ADF. • If the problem persists, clean the...
Scanjet N8400 User Guide - Page 35
... Maintenance. • Inspect the separation pad and the feed roller. Clean the ADF window. Remove the input tray from the ADF
If the ADF jams, the scanner display indicates where the jam occurred. For information on cleaning the scanner, see Care and maintenance . • Clean the ADF. • If the problem persists, clean the feed roller. • If the problem persists, replace...
Scanjet N8400 User Guide - Page 38
... ADF. 6. Open the scanner lid.
3. Reload the unscanned pages in the ADF input tray. 9. Resume scanning.
Contact HP Support
For support contact information, see the printed Setup and Support Guide that came with the scanner or visit www.hp.com/support.
36
Troubleshooting Press the tabs on the underside of the ADF.
4. Chapter 5
Remove a paper jam...
Scanjet N8400 User Guide - Page 41
... profiles 16 ISIS-compliant programs
scan from 13
J
jams, ADF 33
L
lamp troubleshoot 6
lamp, scanner 29 LCD Reader 9 lines
troubleshoot 30 load originals 11 long-page support 37
M
maintenance clean feed roller 20 clean paper path 18 HP Scanner Tools Utility Maintenance tab 17 replace feed roller 23
media jams, ADF 33 Misfeed (Multipick) Detection
feature 37
N
number...
Scanjet N8400 User Guide - Page 42
... with one button press 13
scan profiles troubleshoot 31
scanner lamp, troubleshoot 29 power-on, troubleshoot 28
scanner glass place original 11
scanner glass, clean 17 scanner lamp
troubleshoot 6 screen reader 9 separation pad
replace ...Document Scan Software 31 jams, ADF 33 lamp stays on 6, 29 large scan files 30 page order 29 power-on 28 quick start buttons 31 reset the scanner 27 skewed pages 32...
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