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HP J4580 Support Question

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Question posted by cnadkarni on August 2nd, 2010

Print Cartridge Problem

It says refer to device documentation to trouble shoot. What should we do. Thanks.

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Related HP J4580 Manual Pages

Wireless Getting Started Guide - Page 5

...4. If you have problems, see "Solving wireless (802.11) problems" on the Starter CD... the onscreen instructions to install successfully on your HP Officejet/Officejet Pro device You must run the installation program from the Starter ... documents. Step 3: Test the connection Open a file on your computer. 4. English Step 2: Install software for your computer and try printing the document....
Fax Getting Started Guide - Page 9

... is causing problems. Try adding them back one end to the coupler, and then connect the other devices and run the test again. I cannot print color faxes To print color faxes, make sure that the Incoming Fax Printing options in your modem is set to a greater number of the HP Officejet/Officejet Pro device. 2. English The HP Officejet/Officejet Pro device can send...
User Guide - Page 5

... ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17 Tips for selecting and...
User Guide - Page 10

...167 Plastics ...167 Material safety data sheets 167 Recycling program ...167 HP inkjet supplies recycling program 167 Disposal of waste equipment by phone ...151 Phone support...cartridges before shipment 153 Pack the device ...154 C Device specifications Physical specifications ...156 Product features and capacities 156 Processor and memory specifications 156 System requirements ...157 Print...
User Guide - Page 53

... fax calls.) When the error condition is in an error condition, or none of paper), the device stops answering incoming fax calls. NOTE: If Backup fax is low, it overwrites the oldest, printed faxes as a very detailed color photo, it receives new faxes. When you can set backup fax from memory. b. After the...
User Guide - Page 71

... the Information and Support panel, and then click Print Configuration Page. Set up faxing for the device After completing all the steps in the getting started guide, use . Try cleaning the cartridges, or replacing the cartridges. 3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. If you might already have...
User Guide - Page 103

... in the initialization process, which prepares the device and cartridges for printing. Ink level warnings and indicators provide estimates for an ink cartridge is low. NOTE: Handle the ink cartridges carefully. You can cause temporary printing problems, or even permanent damage. In addition, some residual ink is left in the cartridge after it is used . Handle the ink...
User Guide - Page 106

... you remove and reinstall the same ink cartridge, the device will not prompt you installed a new ink cartridge, the device prints an ink cartridge alignment page. 9. Chapter 8 7. If you to realign the ink cartridges. 102 Maintain and troubleshoot You can also align the ink cartridges at any time from the device control panel or by using the software you...
User Guide - Page 109

If copy or print quality still seems poor after you continue to get repeated messages on the device and open the ink cartridge door. If you already have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any excess water from the back of the device. 2. Wait until you out of...
User Guide - Page 119

... not be installed correctly. Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure. Solve printing problems 115 Refer to the Help system for the operating system for the device. Check the device setup For more information. For more information, see Change print settings. If the problem persists, the firewall is not the source of...
User Guide - Page 120

... page is not overloaded. Check the color print settings Make sure Print in Grayscale is a blank page in the print driver. For more information on paper-feed problems, see Manage the device and Work with ink cartridges. Check the media size • Content on a page might be cut off if the document size is larger than the media...
User Guide - Page 121

... Common poor quality printout problems • Meaningless characters print • Ink is ...refer to the application's documentation, or contact the software manufacturer for the document do not exceed the printable area of the application to interpret print settings properly. Check the device location and length of non-HP ink cartridges. Move the device away from text or graphics Poor print...
User Guide - Page 122

.... 118 Maintain and troubleshoot If the problem persists, turn off the device, disconnect the cable from the device, turn on ink. Check the device location and length of these electromagnetic fields. Align the ink cartridges Align the ink cartridges. Meaningless characters print If an interruption occurs to a job that is printing, the device might be too moist or too...
User Guide - Page 125

... of non-HP ink cartridges. Solve paper-feed problems 121 Check the print settings Make sure Print in Grayscale is supported for the device and the tray being used. Align the ink cartridges Align the ink cartridges. Lines or dots are missing from text or graphics Check the ink cartridges Make sure the ink cartridges are not low on...
User Guide - Page 144

... a telephone and listen for distinctive ring. To find out if other equipment is causing the problem. • If you identify which equipment is causing problems; You can cause problems during fax reception. Chapter 8 • If the device shares the same phone line with the recipient's phone line. To enter a pause in the number sequence...
User Guide - Page 154

...the printer settings or properties dialog box, and click the About tab.) 5. If you have a problem printing from the Toolbox (Windows) or HP Printer Utility (Mac OS), which provide easy, step-by phone... vary by using , such as through USB or network connection. 4. If the device does not print, get the following information if you may obtain assistance from the HP Customer Care Center...
User Guide - Page 159

.... 2. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other adequate packaging materials. Pack the device 155 Place the return shipping label on the outside of the box. 3. If you do not have...
User Guide - Page 162

... copying, might affect the number of the document 158 Device specifications More complicated pages or higher resolution take longer and use more memory. Black Color Photo (dpi) 196 x 203 (8-bit ... 100 copies from original (varies by model) • Digital zoom: from a computer) Color print resolution Up to 100-page memory (varies by model). • Confirmation and activity reports...
User Guide - Page 174

..., device control panel 10 C cancel copy 36 print job 29 scan 39 scheduled fax 44 Cancel button 10 capacity ADF 16 tray 21 cards guidelines 18 sizes supported 20 tray supporting 21 clean automatic document feeder 110 exterior 110 ink cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies...
User Guide - Page 175

... copies 124 scans 129 darken copies 35 faxes 46 Declaration of Conformity (DOC) 166 default settings copy 31 device control panel 13 driver 28 fax 47 print 28 deleting faxes from memory 50 device control panel administrator settings 64 buttons 10 copy from 30 lights 10 locating 8 menus 12 messages 12 scan from...

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