HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by fleshelb on June 23rd, 2012
Print Cartridge Problem
How do I troubleshoot message "Print cartridge problem : (TRI_COLOR)".
How do I troubleshoot message "Print cartridge problem (TRI-COLOR)?
Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 3
... process, which prepares the printer and cartridges for printing, and in printhead servicing, which is available on your computer after it is left in the cartridge after you are no one... models only 20 Solve setup problems 23
Problems setting up the printer 23 Problems installing the software 23 Problems setting up fax 24 Wireless (802.11) setup problems 27 Embedded Web server 30...
User Guide - Page 7
... Clean the ink cartridges...68
7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears on...
User Guide - Page 9
...devices 119 Solve device management problems 121
Embedded Web server cannot be opened 121 The EWS is only available in English 122 Troubleshoot installation issues 122 Hardware installation suggestions 122 Software installation suggestions 123 Understand the Printer...Guidelines for two-sided (duplex) printing 139 Print resolution...139 Print specifications...139 Copy specifications...139 Fax...
User Guide - Page 12
... Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out...
User Guide - Page 21
...printing problems, avoid loading the following guidelines.
• Always use this time, some portions of the shopping links on your HP printer...Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to ...poor print quality, and other supplies, go to share.
Your prints have been designed to the device specifications. HP Everyday Photo Paper Print colorful...
User Guide - Page 35
...size in the printer driver: a. In the Width and Height boxes, type the dimensions, and then click Save. Click OK.
If you need to reformat existing documents to . 4. This creates smooth and natural shades of gray. • Black Print Cartridge Only: uses black...: With certain types of photo paper. 8. Make sure the custom size is created by the device. Print on custom-sized paper.
User Guide - Page 65
..., see Understand the Printer Status Report and Self-Test Report). • Handle ink cartridges carefully.
You can cause temporary printing problems.
• If you are transporting the product, do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used .
it is unacceptable.
For information about using these tools, see Device management tools...
User Guide - Page 66
... addition, some residual ink is used in the printing process in a number of different ways, including in the cartridge after it is left in the initialization process, which prepares the device and cartridges for printing.
Replace the ink cartridges
Follow these instructions when the ink level is low, a message appears on top.
NOTE: When the ink level...
User Guide - Page 78
... problems. • Power light is on . Make sure the device is set as the default in the Print & Fax section of the steps below require HP software. For voltage requirements, see Solve paper- Close programs that you are removed. • The device is connected firmly to initialize it as the current or default printer. General troubleshooting...
User Guide - Page 81
Move the device away from the source of the
Solve printing problems
77
Check the media size • Content on a page might be ...ink. Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are using. • Make sure the media size selected in the printer driver match the size of the device. For more information, see Print. Also, it is ...
User Guide - Page 85
... low cartridges according to replace the cartridges yet. Continue to Grayscale.
To help diagnose the print quality problems, follow the instructions for your particular model to print a ...X v10.5). 3.
If prints are not low, you see Self-Test Report.
2. NOTE: Stop troubleshooting here. Solution 6: Print and evaluate a diagnostic report and troubleshoot defects
1. Do not continue...
User Guide - Page 123
...print, print job stuck in which is the easiest approach to work with HP devices 119 Add hardware addresses to a wireless access point (WAP) MAC filtering is a security feature in queue or printer goes offline • Scan communication errors or scanner busy messages... Print the network configuration page.
If the WAP filters MAC addresses, then the device's MAC address must be a problem ...
User Guide - Page 128
... Printer Status Report and Self-Test Report
Use the Printer Status Report or Self-Test Report to: • View current device information and ink cartridge status • Help troubleshoot problems The Printer ..., and the computer cannot detect the device, run the uninstallation utility (util\ccc\uninstall.bat on the HP software CD) to print the Printer Status Report or Self-Test Report before...
User Guide - Page 129
...low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable.
3. Additional Assistance: Provides information about diagnosing problems.
Self-Test Report
1. Check the ink levels.
4. You do not need to avoid possible printing delays. Printer Information: Shows device information (such as information about available...
User Guide - Page 156
.../hpinfo/globalcitizenship/environment/recycle/
152 Technical information
HP conserves resources by users in private households in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of the largest electronic recycling centers throughout the world. Fasteners and other connections are marked according to international standards that enhance the ability...
User Guide - Page 214
.... • Fax Memory Full • Device Disconnected • Ink Alert • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • Paper Jam • The printer is out of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Align cartridge
Fax Memory Full
If Backup Fax...
User Guide - Page 215
... • Solution 4: Replace the ink cartridge Solution 1: Install the ink cartridges correctly Make sure all of the ink cartridges are properly installed: 1. Cartridge Problem
The ink cartridge identified in a number of the product. Make sure the product is resolved. CAUTION: If the product is used in the printing process in the message is used . For information about ordering...
User Guide - Page 217
... the correct paper in the
printer driver, and then print the document again. Before you try one of the product that meets specifications and is clean. Paper Jam 213
If the problem persists after you have loaded paper that holds the ink cartridges).
NOTE: If your cartridge is blocking the ink cartridge cradle (the part of...
User Guide - Page 222
... clear 127 media to avoid 17 paper 127, 128
junk fax mode 48
K
keypad, device control panel locating 12
H
hardware, fax setup test 101 header, fax 52 Help button 12...cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges
align 66 check ink levels 61 clean 68 clean contacts 90 clean ink nozzle area 91
L
language, printer 133 left navigation button 12 light images, troubleshoot...
User Guide - Page 223
...
Q
quality, troubleshoot copy 95 print 78 scan 99
R
radio interference reducing 204 regulatory information 147
radio, turn off 198 rear access panel
clear jams 127 illustration 11 receive faxes auto answer mode 52 automatically 44 blocking numbers 48 forwarding 47 manually 44 polling 46 rings to answer 52 troubleshoot 106, 109 recycle print cartridges 152...
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