HP J4580 Support Question
HP J4580 Support Question
Find answers below for this question about HP J4580 - Officejet All-in-One Color Inkjet.Need a HP J4580 manual? We have 4 online manuals for this item!
Question posted by haydancl on June 3rd, 2011
Just Replaced W/ New Cartridge.screen Says Problem W/ Black Ink
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Related HP J4580 Manual Pages
Wireless Getting Started Guide - Page 6
... to your computer, and then turn off the router and the HP device, and then turn on If the blue light near the wireless light) once to the device.
b.
b. Basic troubleshooting
If you still are encountering problems connecting the HP Officejet/Officejet Pro device to connect, turn them back on will include recommendations that an Ethernet...
Wireless Getting Started Guide - Page 14
... this Warranty Statement from limiting the statutory rights of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that it has functionality at HP's option. 6. For software... first. Any replacement product may also have additional statutory rights against the seller based on your country. B.
This warranty does not cover HP ink products that of...
Fax Getting Started Guide - Page 11
...replaced. 9. d. Unauthorized modification or misuse. 4. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. HP shall have other problems... of normal use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that arise as applicable, a ...
User Guide - Page 54
...has not changed the default pass code) or the HP All-in its queue.
Make sure the device you want to Receive appears, and then press OK.
50
Fax Press right arrow until Reprint ... NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are stored in order to select Fax B&W or Color fax, and
then press OK. 2. You might need to send a fax that ...
User Guide - Page 69
... warning message, consider having a replacement cartridge available to order supplies for planning purposes only. Use device management tools
65
Printer Information: Shows the device hardware. NOTE: Ink level warnings and indicators provide estimates for the device. For more information, see Align the ink cartridges.
• Clean the Ink Cartridges: Guides you through cleaning the...
User Guide - Page 71
... that have on the same phone line.
Try cleaning the cartridges, or replacing the cartridges.
3. If you need to call HP, it is often useful to complete your getting started guide for the device
67
Nozzle test pattern: Missing lines indicate problems with equipment and services you might already have occurred. Keep your fax setup...
User Guide - Page 102
...contains the following topics: • Work with ink cartridges • Clean the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams...
User Guide - Page 103
... touch the copper-colored contacts or the ink nozzles. You can cause temporary printing problems, or even permanent damage. Ink level warnings and indicators provide estimates for printing.
Handle the ink cartridges
Before you replace or clean an ink cartridge, you receive a low-ink warning message, consider having a replacement cartridge
Work with ink cartridges
99 In addition, some...
User Guide - Page 105
... tab (must be removed before installing) 3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Pull the ink cartridge toward you are replacing the black, photo, or gray photo ink cartridge, remove the ink cartridge from its slot. 5. If you are removing the black ink cartridge in order to touch only the black plastic, gently remove the plastic tape...
User Guide - Page 106
... original on top, and insert the new ink cartridge into place.
Align the ink cartridges
The HP All-in-One prompts you to align cartridges every time you to align the ink cartridges. NOTE: If you remove and reinstall the same ink cartridge, the device will not prompt you install or replace an ink cartridge. Hold the ink cartridge with the top of the page to...
User Guide - Page 107
... the front
right corner with ink cartridges 103 Load the ink cartridge alignment sheet face down on calling for technical support.
2. Recycle or discard the ink cartridge alignment sheet. In the Print Properties dialog box, click the Services tab, and then click Service this device.
If the alignment fails again, you have colored paper loaded in the input...
User Guide - Page 108
... HP All-in -One prints an ink cartridge alignment sheet. 5.
The device prints a page that you clean the ink cartridges, try cleaning the ink cartridge contacts before replacing the affected ink cartridge. Load letter, A4, or legal unused plain white paper into the input tray. 2.
Click Align the ink Cartridges. Recycle or discard the ink cartridge alignment sheet. Select Tools, and...
User Guide - Page 109
... from it toward you clean the ink cartridges, try cleaning the ink cartridge contacts before replacing the affected ink cartridge. Make sure you already have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any excess water from
the back of the device. 2.
Clean the ink cartridge contacts
Clean the ink cartridge contacts only if you get messages...
User Guide - Page 112
... it
clicks into the slot. Whenever you store the ink cartridges.
108 Maintain and troubleshoot For example, store the black ink cartridge in the ink cartridge protector. NOTE: If you do not clean) 2 Face and edges around the ink nozzle area with the intention of the
device. Store printing supplies
The ink cartridge protector is not being used.
Chapter 8 6. You can...
User Guide - Page 118
... and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues
Solve printing problems
This section contains the following topics: • The device shuts down unexpectedly
Check the power and power connections Make sure the device is connected firmly to print • Blank...
User Guide - Page 119
... printing, an alert message should appear on your computer screen; If the problem persists, the firewall is not the source of the device. ◦ Make sure you are not using a phone cord to connect the device. Blank or partial page printed
Clean the ink cartridge Complete the ink cartridge cleaning procedure. For more information, see General troubleshooting tips...
User Guide - Page 122
... sure the cable connections at both ends are secure. Chapter 8
Common poor quality printout problems
Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on the device without connecting the cable, and delete any remaining jobs from the print spooler. Also, it is recommended that you have loaded...
User Guide - Page 124
...Normal or Best. For more information, see Manage the device and Work with ink cartridges. Clean the ink cartridge The ink cartridges may need to print at a faster rate, which...ink cartridge The ink cartridges may need to be cleaned. Chapter 8
Clean the ink cartridge The ink cartridges may need to be cleaned. For more information, see Change print settings. Wrong colors are printing as black...
User Guide - Page 157
... 153 Turn on , skip this step and go to step 2. Gently pull open the ink cartridge cover.
To remove ink cartridges before shipment Before you return the device, make sure you remove and keep the following items before returning your device: • The ink cartridges • The power cord, USB cable, and any other cable connected to the...
User Guide - Page 160
... weight (does not include print supplies) 5.9 kg (13 lb)
Product features and capacities
Feature
Capacity
Connectivity
USB 2.0-compliant high speed device
Ink cartridges
Black and tri-color ink cartridge
Supply yields
Visit www.hp.com/pageyield/ for supported media. • Physical specifications • Product features and capacities • Processor and memory specifications •...
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