HP G62-339WM Support Question
HP G62-339WM Support Question
Find answers below for this question about HP G62-339WM.Need a HP G62-339WM manual? We have 4 online manuals for this item!
Question posted by jameslara1967 on April 25th, 2015
G62-339 Screen Does Not Turn On
my g62-339 laptop screen does not turn on. The fans and the lights on the keyboard turn on but the screen does not. HELP
Current Answers
Answer #1: Posted by TechSupport101 on April 26th, 2015 1:12 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
To correct the common failure to display, do the following:
1. Remove the battery pack
2. Unplug the Ac adapter pin from the laptop
3. Press and hold the power button for 30 seconds
4. Replace both the remove and fire it up and observe
Related HP G62-339WM Manual Pages
Notebook Essentials - Windows 7 - Page 5
Contents
Chapter 1: Finding information
Finding Help and Support 1 Finding the user guides 1 Identifying installed software and hardware 2
Chapter 2: ...software installed on the computer 11 Turning off the computer 12
Chapter 3: Troubleshooting
Troubleshooting resources 13 Quick troubleshooting 13
The computer is unable to start up 13 The computer screen is blank 14 Software is functioning...
Notebook Essentials - Windows 7 - Page 15
... network by pressing the wireless button. You will ensure that the wireless light on , turn it off , turn it in Help and Support. Step 3: Configure the computer to connect to set up ... -screen instructions. The Windows operating system also provides tools to help locating the wireless button or light, refer to protect the privacy of the taskbar. If the wireless computer is off , turn on...
Notebook Essentials - Windows 7 - Page 18
...your work and close all open programs. 2. If you are unable to turn off the computer with these steps, try the following emergency shutdown procedures,...unsaved information.
■ Press ctrl+alt+delete.
Turning off the computer
Whenever possible, turn off the computer by using the standard shutdown procedure: 1.
Then, in the loss of the screen, click the Shut down button.
■ ...
Notebook Essentials - Windows 7 - Page 20
... as a monitor, is connected to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:
Ä CAUTION: Emergency shutdown procedures result in Hibernation.
The computer is on but not responding
If the computer is turned on the computer screen. To transfer the image to the Shut...
Notebook Essentials - Windows 7 - Page 21
...Troubleshoot problems, and then follow the on-screen instructions.
■ Be sure that the wireless device is turned on and the wireless light on the computer is compatible with the user...Be sure that the lights are using the computer.
Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950).
✎ The fan in Help and Support. Use...
Notebook Essentials - Windows 7 - Page 28
... Programs, click Recovery Manager, and then click Recovery Manager. - Use these steps: 1. To restore the system from either of the screen. b. Recovery discs have been included for Recovery Manager to load.
2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is...
Notebook Essentials - Windows 7 - Page 33
...blank screen, troubleshooting 14 broadband Internet access 6
C
cables and cords modem 6 power 26
cleaning the display 25 cleaning the keyboard 25 cleaning the TouchPad 25 computer
turning off 12 turning on...troubleshooting 15
F
firewalls 4 full system recovery 17
H
hardware identifying 1, 2 installing 11
Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23
I
IEC 60950 ...
Notebook Essentials - Windows 7 - Page 34
...
TouchPad, cleaning 25 traveling with the computer 23, 26 troubleshooting 13
blank screen 14 display problems 14 external device problems 15 overheating problems 14 resources 13 ...software problems 14 startup problems 13 unresponsive computer 14 wireless network problems 15 turning off the computer 12
U
unresponsive computer, troubleshooting 14
user guides documentation 1
using system...
Notebook PC User Guide - Windows 7 - Page 38
... like the left button on an external mouse.
28 Chapter 3 Pointing devices and keyboard 3 Pointing devices and keyboard
Using the TouchPad
The following illustration and table describe the computer TouchPad. Moves the pointer and selects or activates items on the screen.
Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button...
Notebook PC User Guide - Windows 7 - Page 49
...multimedia software that allows you to do so. Using CyberLink PowerDVD software
CyberLink PowerDVD turns your computer into the optical drive. 2. To start CyberLink PowerDVD, select Start ....
Multimedia software 39 NOTE: Some programs may be located in the software help, or on -screen instructions. 3. The following sections provide details about using CyberLink PowerDVD, refer to...
Notebook PC User Guide - Windows 7 - Page 56
...while reading from or writing to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video... connection or perform any computer functions while the computer is initiated, the power lights blink and the screen clears. 5 Power management
Setting power options
Using power-saving states
The computer has...
Notebook PC User Guide - Windows 7 - Page 57
...button. ● If the display is closed, open the display. ● Press a key on the keyboard or a button on , you can exit Sleep in Windows Control Panel. With the computer on the remote...on wakeup, you must enter your Windows password before your work will return to the screen. The power lights turn on both battery power and external power, or when the battery reaches a critical battery...
Notebook PC User Guide - Windows 7 - Page 70
... saver power plan through Power Options under System and Security in Windows Control Panel.
● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not...six months. Click the plus sign next to Sleep, and then click the plus sign next to adjust screen brightness as needed. ● If you are not using it if it has been stored for On battery...
Notebook PC User Guide - Windows 7 - Page 74
... when inserting a drive into a drive bay. An external hard drive must be mailed, place the drive in Hibernation, turn the computer on the computer, not to a drive, or loss of magnetism and will not damage a drive.
64 ...a disc. Handle a drive carefully; Do not enter information using the keyboard or move a computer that is connected to an external hard drive, initiate Sleep and allow the...
Notebook PC User Guide - Windows 7 - Page 85
... does not begin, or it stops before trying
to burn the contents to Start > Help and Support. b. A DVD playing in this guide, go to a new disc, ...67). ● Be sure that all other drivers you are closed. ● Turn off Sleep and Hibernation. ● Be sure that you want to switch between ... Screen resolution.
Click OK. ◦ Disconnect external devices, such as the secondary ...
Notebook PC User Guide - Windows 7 - Page 103
...9679; To delete an administrator password, enter your current password in the lower-left corner of the screen, press f10.
- Password
Function
Power-on password*
● Protects access to the computer contents....password is set, you must restart the computer and try again. Open Setup Utility by turning on or restarting the computer. Your changes go into effect when the computer restarts.
...
Notebook PC User Guide - Windows 7 - Page 104
... the computer. Once set , entered, changed, or deleted. Open Setup Utility by turning on password At the Enter Password prompt, enter your password in the Enter New Password...● To delete a power-on password, enter your changes and exit Setup Utility, use of the screen, press f10. - Your changes go into effect when the computer restarts. After three unsuccessful attempts to ...
Notebook PC User Guide - Windows 7 - Page 107
... and provides settings for
Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - When the Startup Menu is not working.
To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer. Starting Setup Utility 97 While the "Press the ESC key for...
Notebook PC User Guide - Windows 7 - Page 108
...additional navigation and selection information while Setup Utility is displayed in the lower-left corner of the screen, press f10. -
While the "Press the ESC key for Startup Menu" message is ...1. Navigation and selection are by turning on or restarting the computer. To save your language selected is displayed in the lower-left corner of the screen, press esc. If Setup Utility...
Service Guide - Page 80
...
Description 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for models 1.1 and ...Keyboard on page 50) b. Remove the following components:
a. Remove the battery (see Battery on
the computer, and then shut it down the computer. Turn the computer display-side up, with the front toward you are unsure whether the computer is off or in : ● HP G62...
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