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Question posted by rballard71200 on January 20th, 2016

Why Does My Computer Shut Off When I Go On The Internet?

My laptop works fine, but when I go on the internet it shuts off.

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Answer #1: Posted by TechSupport101 on January 20th, 2016 8:39 AM

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TechSupport101

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Hi. This must be owing to a defect WiFi card (it may either need to be accessed and gets reseated properly or replaced) or corrupt Wireless device driver. To correct the latter, download and reinstall the driver/software.

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Related HP G60-647NR Manual Pages

Software Update - Windows Vista and Windows 7 - Page 6

... whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on or restarting the computer. To download a BIOS update: 1. Do not shut down the computer or initiate Sleep or Hibernation. If the Setup Utility does not open with the system information displayed, use the arrow keys to...

Software Update - Windows Vista and Windows 7 - Page 7

... steps: 1. The hard drive designation is complete. Make a note of the path to the location on the screen. The BIOS installation begins. 5. The system automatically shuts down after the download is typically Local Disk (C:). 3. BIOS installation procedures vary. If no instructions are displayed on your hard drive where the BIOS update...

Software Update - Windows Vista and Windows 7 - Page 8

..., click an updated driver to open a window containing additional information. 6. Open your country or region. 2. Proceed to http://www.hp.com/support, and select your Internet browser, go to step 6. 3.

Wireless (Select Models Only) - Windows 7 - Page 3

... another network ...12 3 Using HP Mobile Broadband (select models only) Inserting a SIM ...14 Removing a SIM ...15 4 Using Bluetooth wireless devices (select models only) Bluetooth and Internet Connection Sharing (ICS 17 5 Troubleshooting wireless connection problems Cannot connect to a WLAN ...19 Cannot connect to a preferred network 20 Network icon is not displayed ...21...

Wireless (Select Models Only) - Windows 7 - Page 11

... a way to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center.

Wireless (Select Models Only) - Windows 7 - Page 12

2 Using a WLAN With a WLAN device, you must connect to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software. NOTE: The terms wireless router and wireless access point are linked by a wireless ...

Wireless (Select Models Only) - Windows 7 - Page 13

... wireless and wired computers can be connected to the network to the Internet. Setting up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer...

Wireless (Select Models Only) - Windows 7 - Page 14

... (uninvited) or capture information being developed by wireless manufacturers and hotspot service providers that works best for each computer on the network. 10 Chapter 2 Using a WLAN Some networks... available in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing. When you can protect your network from unauthorized access. It also generates ...

Wireless (Select Models Only) - Windows 7 - Page 15

... and Web site links provided in the notification area, at the far right of options is off . 2. Be sure that list public WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools.

Wireless (Select Models Only) - Windows 7 - Page 17

..., refer to the HP Mobile Broadband information included with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you , such as a personal identification number (PIN), as well as network information. A SIM contains basic information...

Wireless (Select Models Only) - Windows 7 - Page 18

Then shut down the computer. Disconnect all external devices connected to the connectors, use minimal force when inserting a SIM. ... seated. 8. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is not replaced. 9. Shut down the computer through the operating system. 2. Close the display. 3. Reconnect external power. 10. Turn on the computer. 14 Chapter ...

Wireless (Select Models Only) - Windows 7 - Page 19

... computer. Unplug the power cord from the slot (2). 8. If you . 6. Remove the battery. 7. Turn on the SIM (1), and then remove it from the AC outlet. 5. Shut down the computer through the operating system. 2. Removing a SIM 15 Close the display. 3. Disconnect all external devices connected to the computer. 4. Reconnect external devices. 11...

Wireless (Select Models Only) - Windows 7 - Page 21

...the other computers may not be able to connect to the Internet using the Bluetooth network. When two or more computers to share the Internet through which other computers may connect to consistently connect two or ...more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one computer with Bluetooth as a host...

Wireless (Select Models Only) - Windows 7 - Page 24

Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Troubleshoot problems and select the network you wish to one of the preferred networks. ● If there is no network ...

Wireless (Select Models Only) - Windows 7 - Page 25

....hp.com. Open your country or region. 3. If the WLAN device you configure the WLAN, the software driver is either missing or corrupted. Select your Internet browser and go to http://www.hp.com/support. 2. Network icon is not displayed If the network icon is not displayed in the search box...

Wireless (Select Models Only) - Windows 7 - Page 26

Click OK to be displayed. 3. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. A list showing the available WLANs is displayed. NOTE:... the WLAN device. ● For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so....

Wireless (Select Models Only) - Windows 7 - Page 27

... such as a microwave, cordless phone, or cellular phone to reestablish all connection values: 1. WLAN connection is very weak 23 Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. If you are in a hotspot where several will be sure that other wireless devices are active, several WLANs are not interfering...

Wireless (Select Models Only) - Windows 7 - Page 29

... E encryption 10 F firewall 10 H HP Connection Manager software 6 HP Mobile Broadband Module 13, 14 I icons Connection Manager 2 network 2, 21 wired network 2 wireless 2 interference, minimizing 23 Internet connection setup 9 M minimizing interference 23 N network icon 2, 21 network key 22 network security codes network key 22 SSID 22 P public WLAN connection 11 WWAN device...

Drives - Windows 7 - Page 5

...do not drop a drive or place items on the computer. Before removing or installing a drive, shut down through the operating system. When the battery is the only source of magnetism and will not ...cautions before removing the drive from a drive before handling drives. Do not type on , and then shut it . Handle a drive carefully; If you are unsure whether the computer is writing to a disc...

Drives - Windows 7 - Page 14

...the AC outlet. 5. Unplug the power cord from the hard drive bay. Then shut down the computer and close the display. 3. With the hard drive bay toward you... is off or in Hibernation. If you , loosen the 2 hard drive cover screws (1). 8. Save your work. 2. Shut down the computer through the operating system. Lift the hard drive cover away from the computer. 7. Disconnect all...