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HP G4050 Support Question

HP G4050 Support Question

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Question posted by talmster on January 13th, 2016

I Recently Upgraded My Desktop Computer To Os X El Capitan 10.11.12. My Hp Scan

My Scanjet G 4050 does not work after I upgraded my apple computer to OS X El Capitan 10.11.12. How can I make it compatible?

Current Answers

Answer #1: Posted by freginold on January 14th, 2016 4:42 AM
This answer was accepted by the poster of the original question.
freginold

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Hello, HP has not currently released a driver for OS X 10.11 yet. When they do, it will be available here. (Click the Sign up now link on that page to sign up for an alert to get automatically notified when new software for the G4050 is available.)

If you want to contact HP to find out a timetable for when the new drivers may be released, you can start a live chat session here, or you can find their support phone numbers here.

Related HP G4050 Manual Pages

Setup and Support Guide - Page 5

...Test the installation 8 2 How to use the scanner 9 Where to get additional information 9 HP Photosmart Windows software 9 HP Photosmart Macintosh software 10 Front panel and accessories overview 10 Front-panel buttons 10 Transparent materials adapter (TMA 10 3 Scanner installation troubleshooting 12 Uninstall and reinstall the software 12 Check the cables 13 4 Regulatory information and...
Setup and Support Guide - Page 7

... CD that appears on the desktop, and then double click on page 12. Connect the TMA cable ➔ Connect the TMA cable from the lid to install the scanning software. Install the scanning software before or after a few moments, see Scanner installation troubleshooting on the HP Scanjet Scanner Install icon to complete the scanning software installation. English Step 2. If...
Setup and Support Guide - Page 10

... is displayed. Place a photo or document on the scanner glass as indicated by the reference mark on page 12. 8 HP Scanjet G4000 series Follow the onscreen instructions to the destination that has been selected in the scanner settings. Test the installation 1 2 1. Press the Scan ( ) button. If the What are scanning using Macintosh software, the HP Scan Pro application opens and...
Setup and Support Guide - Page 11

..., point to Programs or All Programs, point to get to use for scanning and editing your desktop. Use the HP Solution Center for the scanner, and then click the task you have been scanned. To start a scan: Double-click the HP Solution Center icon on the desktop, click Start, point to Programs or All Programs, point to use...
Setup and Support Guide - Page 12

... section presents an overview of the scanner lid. With the HP Scanjet G4050 TMA you use for manipulating, printing, archiving, and sharing your scans. Chapter 2 HP Photosmart Macintosh software When you install the HP scanning software on a Macintosh, two software programs are used for sharing or storing. HP Device Manager is the program to make a copy. Use the Device Manager...
Setup and Support Guide - Page 14

... the software An incomplete software installation could cause the scanner not to be uninstalled. 3. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. The HP Uninstaller window opens and displays the products that came with your desktop to begin the installation. 12 HP Scanjet G4000 series After inserting the CD, click on...
Setup and Support Guide - Page 16

... of this product. The Regulatory Model Number for the HP Scanjet G4000 series Photo Scanner and accessories. North America 200-240 V 50 Hz - This regulatory number should not be confused with transparent materials adapter (TMA) Size G4010: 303 mm x 5088 mm x 98 mm (11.93 x 20.00 x 3.86 inches) G4050: 303 mm x 5088 mm x 108 mm...
Setup and Support Guide - Page 17

... five 35 mm slides or six 35 mm negative frames G4050: Up to sixteen 35 mm slides, thirty 35 mm ... format film frame (220 roll film). 12 Volts/400 mA max For power consumption data, information on ...HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. EPA. Environmental specifications Name Temperature Relative humidity Description Operating the scanner and TMA: 10...
Setup and Support Guide - Page 19

...scanning more effectively and creatively. ● Update your HP...HP Scanjet Scanner Help. ● The HP Scanjet Scanner Help is available in a Help format that is readable by visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (English only). Customers with disabilities can use the same utility to disable the buttons. HP Scanjet Web site Visit www.hp.com and select your desktop...
User Guide - Page 4

... the installation dialog box to use the HP Scanjet G4000 series Photo Scanners and their accessories. Note If the installation dialog box does not display, double-click the scanner.htm file on your desktop, and then click Help and Support. Insert the HP CD that came with the scanner, doubleclick the HP Solution Center icon on the root of...
User Guide - Page 6

... by using the HP Scanjet G4000 series scanners, you choose to take advantage of these ways: ● Image quality (6-color scanning) vs. For more realistic photo reproductions with greater color accuracy. If you can configure the scan settings for sharing or storing. The result is more information about the TMA, see Scan film. This technology makes it to...
User Guide - Page 7

... and accessories overview ● Scan film ● Scan pictures and documents ● Make copies ● Scan to a PDF file Scan from the HP Solution Center Scan from the HP Solution Center, or click Show Preview in the What are located in the Quality vs. User Guide 5 To start the HP Solution Center: 1. Scan from the scanner front-panel buttons Use the...
User Guide - Page 12

... easily damaged, so you . HP Scanjet G4050. 1. Slide a negative strip with the front of the negative faces you should touch them only on the scanner lid. Make sure that the shiny side of... the slide holder. 3. If you are using an HP Scanjet G4050, see Scan positives (such as 35 mm slides) or negatives - If you are scanning slides, place the slides into the negative strip holder so...
User Guide - Page 13

... scan is built into the scanner lid. HP Scanjet G4050 The transparent materials adapter (TMA) is finished, remove the slides. Close the scanner lid. 5. Press the Scan Film ( ) button on the scanner, or click Scan Film in the empty space. If you are scanning negatives, select Scan negatives using the TMA. Follow the instructions on the screen, or begin the scan from HP...
User Guide - Page 15

... the media from HP Solution Center. 9. Align the arrow on the template with the corner reference mark on the screen, or begin the scan from the template. 12. Close the scanner lid. 6. If you are you selected in the lid and then locking the cover latch closed at the top. dialog box. 11. 4. If you...
User Guide - Page 16

...Make copies Use the Copy button ( ) to scan an original and send it , or to the final size that you want to change the image, such as to lighten or darken it to reduce excess light interference. If you select. The copy is printed on the scanner... image for the copy function. 14 HP Scanjet G4000 series Medium and large format negatives are also scaled to approximately 10 cm x 15 cm (4 x ...
User Guide - Page 21

... 60 seconds, and then turn on . 3. If the scanner still does not work ● Issues with your computer. 4. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. Turn the scanner off using the HP Photosmart software CD that both the USB cable and...
User Guide - Page 23

... the original, and then make the following selections during scanner setup. screen. ● The OCR software is installed by default when you can choose not to install the OCR software. If you use the Custom option when installing the software, you install the HP Scanning software during scanning: - If the resulting scanned image is not clear...
User Guide - Page 24

... change the size of the final scanned image. Chapter 3 Scanner glass needs to be cleaned Clean the scanner glass under the following conditions: &#...HP Scanjet G4050 TMA, cover the empty spaces with the light shield provided. Use Resize to dry thoroughly before scanning another image. 22 HP Scanjet G4000 series For more details, see the image area you are dark ● The TMA does not work...
User Guide - Page 25

... After each step, start a scan to see if the scanner is selected in the What are dark ● Check to see if the light turns on before you scanning? Make sure that Scan positives, including 35 mm slides, using the TMA or Scan negatives using the Transparent Materials Adapter (TMA) is working. Click the Scan Film button ( ) and...

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