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HP ENVY TouchSmart 15-j000 Support Question

HP ENVY TouchSmart 15-j000 Support Question

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Question posted by keweiwu on August 27th, 2013

Wd My Passwort Most Of Time Not Working W/ My New Envy Touchsmart 15-j000.

it works for first 2 days. then works only by chance. Even when it works, after unplug, it never works again. sometime reboot will fix, sometime not. Call the HP tech support 3 times, still not solve this issue. By the way, my passport device works with other laptops(dell & lenovo).

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