HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... AHCI mode • Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
... AHCI mode • Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
Regulatory, Safety and Environmental Notices User Guide
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Wireless LAN 802.11 devices/Bluetooth devices/Short range devices 24 3 Safety notices for notebook computers ...25 Heat-related safety warning notice ...25 Potential safety conditions notice ...25 User-replaceable battery notices ...25 Headset and earphone volume level notice 26 Power cord notices ...26 Brazil notice ...26 Cleaning the keyboard ...26 Travel notice ...26 China safety notices ...27 China: Altitude notice ...27 China: Tropical...
Wireless LAN 802.11 devices/Bluetooth devices/Short range devices 24 3 Safety notices for notebook computers ...25 Heat-related safety warning notice ...25 Potential safety conditions notice ...25 User-replaceable battery notices ...25 Headset and earphone volume level notice 26 Power cord notices ...26 Brazil notice ...26 Cleaning the keyboard ...26 Travel notice ...26 China safety notices ...27 China: Altitude notice ...27 China: Tropical...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...6 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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Handling drives ...52 Replacing a hard drive ...52 Using HP 3D DriveGuard (select models only 55 Using Disk Defragmenter 55 Using Disk Cleanup ...55 Adding or replacing memory modules 56 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 59 Cleaning the TouchPad and keyboard 59 Traveling with or shipping your computer 59 9 Securing your computer and information 61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62 Using the fingerprint reader ...62 Using HP SimplePass...
Handling drives ...52 Replacing a hard drive ...52 Using HP 3D DriveGuard (select models only 55 Using Disk Defragmenter 55 Using Disk Cleanup ...55 Adding or replacing memory modules 56 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 59 Cleaning the TouchPad and keyboard 59 Traveling with or shipping your computer 59 9 Securing your computer and information 61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62 Using the fingerprint reader ...62 Using HP SimplePass...
User Guide - Windows 8
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... networks, wireless LANs, or WLANs) in your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. 3 Connecting to a network Your computer can use the wireless button to turn on or turn on the computer. But even at the factory, you go. From the Start screen, type h, and then select Help and Support. NOTE: On some models, the wireless light is on. In a WLAN, the mobile wireless device...
... networks, wireless LANs, or WLANs) in your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. 3 Connecting to a network Your computer can use the wireless button to turn on or turn on the computer. But even at the factory, you go. From the Start screen, type h, and then select Help and Support. NOTE: On some models, the wireless light is on. In a WLAN, the mobile wireless device...
User Guide - Windows 8
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... pieces of hardware or software. Swipe from the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help set up the modem, install a network cable to connect your ISP to determine what type of modem you can access a wireless local area network (WLAN), which is composed of other computers and accessories that can accommodate a large number of the TouchPad or touch screen (select models only) to...
... pieces of hardware or software. Swipe from the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help set up the modem, install a network cable to connect your ISP to determine what type of modem you can access a wireless local area network (WLAN), which is composed of other computers and accessories that can accommodate a large number of the TouchPad or touch screen (select models only) to...
User Guide - Windows 8
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... connection. Type the code, and then select OK to a wired network There are prompted to , from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. Both cables are listed, you to manually search for and connect to a network or to a LAN requires an 8-pin, RJ-45 (network) cable. Connecting to create a new network connection. 5. A list of wired connections: local area network (LAN) and modem connection. Using Bluetooth wireless devices (select models only) A Bluetooth device...
... connection. Type the code, and then select OK to a wired network There are prompted to , from the Windows desktop, rightclick or tap the network status icon, and then select Open Network and Sharing Center. Both cables are listed, you to manually search for and connect to a network or to a LAN requires an 8-pin, RJ-45 (network) cable. Connecting to create a new network connection. 5. A list of wired connections: local area network (LAN) and modem connection. Using Bluetooth wireless devices (select models only) A Bluetooth device...
User Guide - Windows 8
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... the Start screen, type c to control the pointer on : 1. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Some computer models may also have special action keys or hot key functions on a touch screen (select models only). TIP: Use the left and right buttons on the TouchPad as you to perform routine tasks. Select Apply, and then select OK. The guide provides...
... the Start screen, type c to control the pointer on : 1. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Some computer models may also have special action keys or hot key functions on a touch screen (select models only). TIP: Use the left and right buttons on the TouchPad as you to perform routine tasks. Select Apply, and then select OK. The guide provides...
User Guide - Windows 8
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... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer when it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. NOTE: The battery release latch automatically returns to release the battery. HP Support Assistant provides the following behavior occurs: ● The battery light (select models only) indicates...
... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer when it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. NOTE: The battery release latch automatically returns to release the battery. HP Support Assistant provides the following behavior occurs: ● The battery light (select models only) indicates...
User Guide - Windows 8
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...'s software, operating system, and also provides storage for the types of USB ports you to connect numerous kinds of external devices-such as a USB powered port) allows you to use the computer's power to run; 7 Managing and sharing information Drives are digital storage devices that help you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD). The USB 3.0 charging port can also charge select models of USB port. A Universal Serial Bus (USB) flash drive, connected...
...'s software, operating system, and also provides storage for the types of USB ports you to connect numerous kinds of external devices-such as a USB powered port) allows you to use the computer's power to run; 7 Managing and sharing information Drives are digital storage devices that help you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD). The USB 3.0 charging port can also charge select models of USB port. A Universal Serial Bus (USB) flash drive, connected...
User Guide - Windows 8
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... can safely delete to free up disk space by parking the drive and halting data requests under either of fragmented files, Disk Defragmenter may set Disk Defragmenter to run more information, see the HP 3D DriveGuard software Help. NOTE: It is running on the hard drive become fragmented. HP recommends defragmenting your computer over time, the files on battery power. Connect the computer to USB ports are...
... can safely delete to free up disk space by parking the drive and halting data requests under either of fragmented files, Disk Defragmenter may set Disk Defragmenter to run more information, see the HP 3D DriveGuard software Help. NOTE: It is running on the hard drive become fragmented. HP recommends defragmenting your computer over time, the files on battery power. Connect the computer to USB ports are...
User Guide - Windows 8
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...level access to a Windows user account. For the location of the fingerprint reader on your computer, see Getting to access Setup Utility (BIOS). ● Must be used in Setup Utility (BIOS): 1. NOTE: A power-on password is not displayed as it is set , change, or delete an administrator or power-on the computer and then register one or more fingerprints using HP SimplePass software. To set , entered, changed , or deleted. Use the arrow keys to access Setup Utility (BIOS) contents. Setting Windows passwords Password User password Administrator password Function Protects access...
...level access to a Windows user account. For the location of the fingerprint reader on your computer, see Getting to access Setup Utility (BIOS). ● Must be used in Setup Utility (BIOS): 1. NOTE: A power-on password is not displayed as it is set , change, or delete an administrator or power-on the computer and then register one or more fingerprints using HP SimplePass software. To set , entered, changed , or deleted. Use the arrow keys to access Setup Utility (BIOS) contents. Setting Windows passwords Password User password Administrator password Function Protects access...
User Guide - Windows 8
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..., select Windows Update, select Change settings, and then follow the on your computer. Securing your wireless network When you receive an alert. A firewall can be software you can also register to fully protect your computer. When a firewall is installed on the network. At this location, you install on -screen instructions. Using firewall software Firewalls are installed automatically. Software companies provide software updates to their products to and from the Start screen, type support...
..., select Windows Update, select Change settings, and then follow the on your computer. Securing your wireless network When you receive an alert. A firewall can be software you can also register to fully protect your computer. When a firewall is installed on the network. At this location, you install on -screen instructions. Using firewall software Firewalls are installed automatically. Software companies provide software updates to their products to and from the Start screen, type support...
User Guide - Windows 8
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... on your hard drive designation. You may need to access this information to locate the update later, after the download is downloaded. Follow any device, cable, or cord. 1. NOTE: After a message on -screen instructions to download your selection to your BIOS, make a note of the date, name, or other identifier. Using System Diagnostics 67 b. Complete the installation by unplugging the power cord from your computer. From the Start screen, type support, and...
... on your hard drive designation. You may need to access this information to locate the update later, after the download is downloaded. Follow any device, cable, or cord. 1. NOTE: After a message on -screen instructions to download your selection to your BIOS, make a note of the date, name, or other identifier. Using System Diagnostics 67 b. Complete the installation by unplugging the power cord from your computer. From the Start screen, type support, and...
User Guide - Windows 8
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... recover the system without losing your personal information, settings, or apps that best matches your situation and level of HP Recovery media to restore the factory image to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. Using Windows Refresh for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you need to regain system stability, the Windows...
... recover the system without losing your personal information, settings, or apps that best matches your situation and level of HP Recovery media to restore the factory image to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. Using Windows Refresh for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you need to regain system stability, the Windows...
User Guide - Windows 8
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... , restoring, and recovering Select Reset your information. From the Start screen, type h, and then select Help and Support. You can initiate this option by using Refresh. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2. Click Settings. 3. This option removes all personal data, apps, and settings from the Start screen. Select Troubleshoot from the PC settings screen. 4. NOTE...
... , restoring, and recovering Select Reset your information. From the Start screen, type h, and then select Help and Support. You can initiate this option by using Refresh. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2. Click Settings. 3. This option removes all personal data, apps, and settings from the Start screen. Select Troubleshoot from the PC settings screen. 4. NOTE...
User Guide - Windows 8
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...USB port on your system does not have recovery options; Removing the HP Recovery partition HP Recovery Manager software allows you want to boot from. 5. Insert the first HP Recovery disc you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for boot options. 4. Follow the on page 70. You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive you created...
...USB port on your system does not have recovery options; Removing the HP Recovery partition HP Recovery Manager software allows you want to boot from. 5. Insert the first HP Recovery disc you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for boot options. 4. Follow the on page 70. You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive you created...
User Guide - Windows 8
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... Beats Audio 23, 40 hot key 23 Beats Audio Control Panel 23 BIOS determining version 66 downloading an update 67 updating 66 Bluetooth device 15 label 14 Bluetooth device 18 boot order changing HP Recovery Manager 74 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 50 caps lock light, identifying 9 caring for your computer 58 checking audio functions 23 cleaning your computer 58 components bottom 13 display 6 left side 5 right side 4 top 8 computer reset 72 computer, traveling 45 configuring audio for HDMI 26 connecting...
... Beats Audio 23, 40 hot key 23 Beats Audio Control Panel 23 BIOS determining version 66 downloading an update 67 updating 66 Bluetooth device 15 label 14 Bluetooth device 18 boot order changing HP Recovery Manager 74 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 50 caps lock light, identifying 9 caring for your computer 58 checking audio functions 23 cleaning your computer 58 components bottom 13 display 6 left side 5 right side 4 top 8 computer reset 72 computer, traveling 45 configuring audio for HDMI 26 connecting...
User Guide - Windows 8
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... memory card reader, identifying 5 memory module identifying 13 inserting 57 removing 56 replacing 56 memory module service door, removing 56 microphone, connecting 22 minimized image creating 73 recovery 73 mouse, external setting preferences 27 mute light, identifying 9 N network jack, identifying 4 num lock key, identifying 40 O operating environment 75 optional external devices, using 50 original system recovery 73 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 34 TouchPad gesture 29 ports HDMI 5, 21, 25 Intel Wireless Display 26 USB 3.0 4, 5, 21 power button...
... memory card reader, identifying 5 memory module identifying 13 inserting 57 removing 56 replacing 56 memory module service door, removing 56 microphone, connecting 22 minimized image creating 73 recovery 73 mouse, external setting preferences 27 mute light, identifying 9 N network jack, identifying 4 num lock key, identifying 40 O operating environment 75 optional external devices, using 50 original system recovery 73 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 34 TouchPad gesture 29 ports HDMI 5, 21, 25 Intel Wireless Display 26 USB 3.0 4, 5, 21 power button...
User Guide - Windows 8
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restore, Windows File History 71 right-edge swipe 35 RJ-45 (network) jack, identifying 4 rotating TouchPad gesture 30 S scrolling TouchPad gesture 29 security cable lock, installing 65 security cable slot, identifying 5 security, wireless 17 serial number 14 service labels, locating 14 setting password protection on wakeup 43 setup of WLAN 16 Setup Utility (BIOS) passwords 62 shipping the computer 59 shutdown 48 Sleep exiting 42 initiating 42 slots memory card 5 security cable 5 software critical updates 64 CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...
restore, Windows File History 71 right-edge swipe 35 RJ-45 (network) jack, identifying 4 rotating TouchPad gesture 30 S scrolling TouchPad gesture 29 security cable lock, installing 65 security cable slot, identifying 5 security, wireless 17 serial number 14 service labels, locating 14 setting password protection on wakeup 43 setup of WLAN 16 Setup Utility (BIOS) passwords 62 shipping the computer 59 shutdown 48 Sleep exiting 42 initiating 42 slots memory card 5 security cable 5 software critical updates 64 CyberLink PowerDVD 26 Disk Cleanup 55 Disk Defragmenter...