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HP C4780 Support Question

HP C4780 Support Question

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Question posted by accharl on January 10th, 2014

Hpc4780 Photosmart Will Not Scan

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Related HP C4780 Manual Pages

Reference Guide - Page 1

English HP Photosmart C4700 series 1 Unpack Important! Printed in [country] Printed in [country] Printed in [country] © 2009 Hewlett-Packard Development Company, L.P. *XXXXX-XXXXX* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Note: Be sure to follow the animated setup guide because it contains important information on setting up Insert...
Reference Guide - Page 2

... media such as five computers over a wireless network.  Make color or black-and-white copies. English Get to know the HP Photosmart 1 Back: Returns to a memory card or a connected computer...the current photo selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: Opens the Scan/Wireless Menu. just insert your photos without connecting to the current display. 7 Wireless network ...
Reference Guide - Page 3

... it again when you can later change a USB connection to a network connection If you must install the HP Photosmart Software. During installation of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Insert...
Reference Guide - Page 4

...'s CD-ROM drive, then follow the onscreen instructions to : www.hp.com/support. Turn off . 4. If your default printing device: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP... and close any anti-virus software. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on the product. 3.
Reference Guide - Page 5

...click HP Installer. 3. Press button next to Wireless Settings. 4. Press button next to Scan. 2. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the ...any instructions provided. Double-click HP Uninstaller. Network Troubleshooting Use this section to the device. Wireless connections Step 1: Determine if the product is unable to the network by other...
Reference Guide - Page 7

...option available during software installation, then click on in the exceptions list of the HP Photosmart from the network configuration report. 3. To run the Network Diagnostic tool. Print a ...to Scan. 2. Tip: Configure your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software...
User Guide - Page 3

... up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29 7 Scan Scan to a computer ...33 Scan to a memory card ...34 8 Copy Copy text or mixed...
User Guide - Page 5

... series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37...
User Guide - Page 7

...(ad hoc connection)" on WPS-enabled router or other networking device. ❑ Press OK. 2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Finish ...setting up wireless connection. ❑ On the Home Screen, press button next to Scan. ...
User Guide - Page 8

...) such as cable or DSL. The computer must be entered on a wireless network that has Internet access, HP recommends that you connect the HP Photosmart on the networking device. 2. If you use a wireless router or access point (802.11) to PIN. For optimal performance and security in which the PIN needs to...
User Guide - Page 13

3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick ... USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the HP...
User Guide - Page 14

...viewing screens other than the Home screen, selects options related to know the HP Photosmart 12 Get to the current display. 7 Wireless network indicator light: Indicates that...the current photo selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: From the Home screen, opens the Scan Menu. Chapter 3 Control panel features Figure 3-2 Control panel features 7 2. 1 Back: ...
User Guide - Page 17

... the guesswork out of printing affordable professional photos with any inkjet printer. It is acid-free for easy handling. This .... It is acid-free. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that... photos, it is available in semi-gloss finish in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes...
User Guide - Page 18

...for creating custom T-shirts from your HP Photosmart. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. It is available in semi-gloss ... HP Advanced Photo Paper have a look and feel comparable to work together so your color presentations vivid and even more impressive. It is acid-free for report covers, special ...
User Guide - Page 29

c. e. Print envelopes 27 Print View the animation for inkjet printers. adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital ...8226; "Stop the current job" on page 103 Print envelopes With the HP Photosmart, you can print on a single envelope, a group of copies. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic...
User Guide - Page 52

...more information about purchasing cartridges. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. NOTE: Ordering cartridges online is displayed and two print... is initiated when a print cartridge is displayed on screen. NOTE: When the HP Photosmart operates in ink-backup mode, a message is removed from the print cartridge carriage. ...
User Guide - Page 55

...the product. Be prepared to provide the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the... • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options...
User Guide - Page 64

... click Printer Toolbox. Click the Device Services tab. 5. Click Align the... loaded incorrectly. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and ...NOTE: If you have colored paper loaded in the print cartridges, but you are still noticing a problem, print a self-test report to scan the page. To clean ...
User Guide - Page 71

...solve the issue, try the next solution. This can cause poor-quality scans. Cause: Debris might have been stuck on the glass or on the ...8226; Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 Cause: The brightness was not set correctly. Solution 2: Clean the glass and lid Solution: Turn off...
User Guide - Page 85

...cartridge by its sides. 7. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Hold the print cartridge with the HP logo on the print cartridge ...to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Remove and clean each print cartridge one...

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