HP C4780 Support Question
HP C4780 Support Question
Find answers below for this question about HP C4780 - Photosmart All-in-One Color Inkjet.Need a HP C4780 manual? We have 3 online manuals for this item!
Question posted by info87765 on January 10th, 2013
Hp Photosmart C4830 Stuck On Scan Error
My printer is stuck on a scanning. Keeps on asking for a memory card. Tried the reset: Power off, power cable out, cable in, power on, but still receive the same problem.
Current Answers
Related HP C4780 Manual Pages
Reference Guide - Page 1
...* *XXXXX-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX For computers without a CD/DVD drive, please go to
www.hp.com/support to use the Easy One Button wireless setup.
Do NOT connect the USB cable until prompted by the software!
2 Set up the printer, including how to download and install the software...
Reference Guide - Page 2
... the Home screen, selects options related to the current display.
5 Photo:
Opens the Photo Menu. just insert your photos without connecting to a computer- Connect the HP Photosmart to a memory card or a connected computer.
Scan originals to as many as transparencies and envelopes. Make color or black-and-white copies.
Reference Guide - Page 5
... on the network during software installation
If the HP software is connected to solve problems you have a wireless connection, start with step 1 and proceed through step 4 as necessary. Press button next to Wireless Menu. 3.
If you might encounter when setting up a network connection. Disconnect the HP Photosmart from your computer's CD drive. 2. Press button...
Reference Guide - Page 7
... Press button next to Scan. 2. Other network problems after installation is complete.
Make sure the following files are experiencing problems such as not being able to print, try the following instructions:
1. Press button next to Wireless Menu. 3. English
Troubleshooting
You can re-enable your firewall application after software installation
If the HP Photosmart has been successfully...
User Guide - Page 3
... setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12
4 How do I?...13
6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29
7 Scan Scan to a computer ...33 Scan to a memory card ...34
8 Copy...
User Guide - Page 5
... Help
For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105
HP Photosmart C4700 series Help
HP Photosmart C4700 series Help
3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43...
User Guide - Page 7
... next to Scan. ❑ Press button next to Wireless Menu.
2 Finish setting up the HP Photosmart
• Add the HP Photosmart to a network • Set up a USB connection
Finish setting up the HP Photosmart
Add the HP Photosmart to a network
• "WiFi Protected Setup (WPS)" on page 5 • "Wireless with either wireless networking support, or a network
interface card (NIC).
User Guide - Page 13
3 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
Figure 3-1 Printer parts
1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card slot for Secure Digital and xD cards 7 Paper tray 8 Paper tray extender (also referred to as the tray extender) 9 ...
User Guide - Page 14
...Indicates that the wireless radio is on. When viewing screens other than the
Home screen, selects options related to know the HP Photosmart When viewing screens other than the
Home screen, selects options related to the current display. 6 Copy: From the Home...settings, and clears the current photo
selection. 3 OK: Selects a menu setting, value, or photo. 4 Scan: From the Home screen, opens the...
User Guide - Page 15
How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.
• "Print photos from a memory card" on page 24
• "Print on specialty media" on page 28
• "Save photos" on page 45 • "Load media" on page 18 • "Replace ...
User Guide - Page 35
a. b. Lift lid on right front corner of glass. Load original print side down on product. Scan
Scan
33 7 Scan
• "Scan to a computer" on page 33 • "Scan to a memory card" on page 34 • "Scan and reprint photos" on page 43
Scan to a computer
To scan to a computer 1.
Load original.
User Guide - Page 36
... topic. a. b.
Select computer to which you want to transfer to PC. Lift lid on right front corner of available computers appears. Press button next to Scan on page 103
Scan to a memory card
To save a scan to a memory card 1. Press button next to Scan to start the scan.
3.
Related topics "Stop the current job" on Home screen. Start...
User Guide - Page 37
... Scan to Scan on page 103
Scan to Memory Card.
5.
a. b. Start scan. ▲ Press button next to Scan to a memory card
35
Scan
View the animation for this topic. adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card
4. Close lid. 2. Insert memory device.
1 Memory...
User Guide - Page 55
... the computer and the product.
Solve a problem
53 This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors
HP support
• HP support by phone • Additional warranty...
User Guide - Page 64
...-quality output.
To align the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the paper tray. 2.
The Printer Toolbox appears. 4. NOTE: If you might need to scan the page.
The product prints a print cartridge alignment sheet. 7. If the self-test report shows a problem, clean the print cartridges.
User Guide - Page 67
... additional memory card Solution: You can insert only one memory card is completely dry, some color distortion may occur in the product. If this did not solve the issue, try the next solution.
After the memory card has been inserted properly, the Photo light will appear on . Memory card troubleshooting
65 If the first solution does not solve the problem, continue trying...
User Guide - Page 71
... the power cord, and use a soft cloth to wipe the glass and the back of the document lid. Solve a problem
Text is incorrect or missing
Try the following is a list of product-related error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors...
User Guide - Page 85
... same time. NOTE: Do not remove both print cartridges at a time. Errors
83 Solve a problem
3. Inspect the print cartridge contacts for more than 30 minutes.
4. Dip ... copper-colored contacts. Hold the print cartridge by its sides. 7.
Lightly press down on top, and insert the print cartridge back into place. Do not leave a print cartridge outside the HP Photosmart for ...
User Guide - Page 87
...a print cartridge outside the HP Photosmart for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
85 Allow the print cartridges... cartridge contacts for ink and debris buildup. 5. Solve a problem
Solution 3: Remove and reinsert the print cartridges
Solution: One or... is idle and silent, and then unplug the power cord from it towards you
out of the print...
User Guide - Page 101
...HP Photosmart for ink and debris buildup. 5. Allow the print cartridges to release it, and then pull it . 6. Solve a problem
To clean the print cartridge contacts 1. Wait until the print carriage is idle and silent, and then unplug the power... to dry for
approximately ten minutes.
1 Copper-colored contacts 2 Ink nozzles (do not clean)
Errors
99 Hold the print cartridge by its sides. ...
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