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HP C4580 Support Question

HP C4580 Support Question

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Question posted by sueaferguson on September 26th, 2011

Can't Detect Print Cartridge

both cartridges are installed correctly and in trying to print anything it keeps saying "print cartridges misssing or not detected" also the on light keeps blinking and I think it should be on constantly.

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Related HP C4580 Manual Pages

Basic Guide - Page 21

..., the alignment is complete. Remove the alignment page and recycle or discard it into the left slot. Replace the print cartridges 19 If you are installing the tri-color print cartridge, slide it . If you are installing a black or photo print cartridge, slide it snaps into the right slot. HP All-in firmly until it into place. Load the page...
User Guide - Page 76

... maximum, the setting returns to Start Copy Black or Start Copy Color. Change copy speed or quality The HP All-in-One, provides...not available when the HP All-in the input tray. Load paper in -One detects photo paper. • Two stars delivers high-quality output and is comparable to... be of your print cartridges. Press the button next to 1 copy. 5. This setting uses less ink and ...
User Guide - Page 77

... originals. If you are using. NOTE: The product automatically detects the type of the color photos you print to supporting standard copy jobs, the HP All-in the input tray. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. Press the button next to Quality to Start Copy...
User Guide - Page 86

... nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. If you are installing a black or photo print cartridge, slide it into the right slot. Maintain the HP All-in-One Work with print cartridges 83 Also, do not re-tape the print cartridges. If you are installing the tri-color print cartridge, slide it into the left slot.
User Guide - Page 102

... the product, wait one minute, then restart it ). Reinstall the HP Photosmart software. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you to do so, you have already installed it . 5. Troubleshooting 13 Troubleshooting This section contains the following topics: Setup...
User Guide - Page 103

... not appear • Uninstall and reinstall the software The product will not turn on Try the following solutions if there are no light indications, no noise, and no movement from the product when you turn it does not print • When I am having problems using the product with the product Solution: • Make...
User Guide - Page 153

... information, see the Start Here guide. Cause: The HP Photosmart Software was installed, but was not connected to the product with a standard USB cable. Troubleshooting Solution 2: Connect your computer to turn off your scan. 150 Troubleshooting If this did not solve the issue, try scanning again. This includes programs that are listed in...
User Guide - Page 156

... did not solve the issue, try the next solution. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that the connection is active and the product is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on...
User Guide - Page 170

... icons are present. NOTE: If you no longer have reinstalled the software. 6. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Errors 167 Follow the onscreen ... NOTE: It is installed correctly Solution: Verify that the software was not complete. If this did not solve the issue, try to your computer until after you have the installation CD, you can ...
User Guide - Page 171

... Imaging Monitor is running 1. To check that appear in the Wizard to install the USB Composite Device. 8. Cause: The Digital Imaging Monitor was not running . Click the Hardware tab, and then click Device Manager. 3. If this did not solve the issue, try using a different USB cable to connect the product to scan again. Look...
User Guide - Page 204

... 2: Turn on the product Solution: Turn on . Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to install the HP Photosmart Software. 3. If this did not solve the issue, try the next solution. Errors 201 Verify that the connection is active and the product is...
User Guide - Page 208

... cannot occur with the most likely solution first. Install the tri-color print cartridge. If this did not have enough memory. This includes applications that came with only the black print cartridge installed, and a borderless print job was in order, with only the black print cartridge installed. Solution 2: Empty the Recycle Bin on your desktop Solution: Empty the Recycle Bin on...
User Guide - Page 210

... memory card to a computer, try printing the photos from your memory card in the product. After the memory card has been inserted properly, the Photo light will blink rapidly. If the memory card... and the green Photo light (near the memory card slots) will blink rapidly, and an error message will delete any photos you will blink rapidly. Digital cameras and other devices use the FAT (FAT16...
User Guide - Page 218

... • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installedPrint cartridge is missing, incorrectly installed, or not intended for your product • Printing in ink-backup mode • Print cartridges missing or not detected • Incompatible print cartridgesPrint cartridge is not intended for use in this...
User Guide - Page 224

..., try the next solution. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Solution 5: Print cartridge might be defective Solution: Contact HP support for technical support. Cause: The print cartridge was defective. To make sure the print cartridges are installed correctly 1. If...
User Guide - Page 228

... in the product, verify that only one print cartridge is installed, inkbackup mode is installed. 1 Copper-colored contacts 2 Plastic tape with a single print cartridge, but it slows the product and affects the quality of the print cartridges. Troubleshooting inserted and locked in this did not solve the issue, try the next solution. If prompted, choose your country/region, and then...
User Guide - Page 229

... or the copper-colored contacts. The print carriage moves to remove them. 2. You might damage the product if the print cartridges are installed correctly 1. Remove the black print cartridge from the slot on . Make sure the clear plastic tape has been removed. Also, make sure you try to the far right side of compatible print cartridges, see the printed documentation that...
User Guide - Page 233

... black print cartridge from the slot on . Check for changing. Open the print cartridge door. CAUTION: If the product is turned off when you are not docked safely when you do not remove the copper colored tape containing the electrical contacts. Chapter 13 Also, make sure the print cartridges are installed correctly 1. To make sure the print cartridges are installed into the correct...
User Guide - Page 236

... the slot. 9. CAUTION: If the product is turned on the left . The print carriage moves to remove them. 2. Close the print cartridge door. 10. Then push the print cartridge forward until it forward into the correct slots. Remove the tri-color print cartridge from the slot on the cartridge to see if the error has been resolved. • If the error...
User Guide - Page 241

... from the software, on calling for the product. 4. To access the device serial number from other companies might be accessed using the HP Photosmart software. Call HP support. Turn on the product by looking at the sticker on . The specified print cartridges are installed correctly. Chapter 14 • Valuable product and troubleshooting information for common problems...

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