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HP B9180 Support Question

HP B9180 Support Question

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Question posted by DH345 on August 7th, 2011

Specialist Media Tray Problem.

I PULLED DOWN THE TRAY AND GOT THE MESSAGE TO LOAD THE PAPER. I DID SO AND HIT TE OK BUTTON, BUT THE PAPER DOESNT NOT LOAD.  PLEASE HELP

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Related HP B9180 Manual Pages

User Guide - Page 4

... print speed or quality 22 Set the paper type 22 Print in grayscale 23 Set the default print settings 23 Optimize print quality for slow computers 24 Make the HP Photosmart Pro B9100 series the default printer 24 3 Color management 25 What is color management 25 Use the HP Photosmart Pro print plug-in for Adobe Photoshop 26...
User Guide - Page 7

... to clear paper jams. 4 Specialty media tray (closed): Lower to the main tray, you can remove the output tray by sliding it towards you. 8 Main tray: Place a stack of rigid or thick media, such as card stock. Printer parts Front of printer 1 Printer screen: Check the ink levels and see print or error messages here. 2 Control panel: Use these buttons to open...
User Guide - Page 8

... the printer. HP Photosmart Pro B9100 series User Guide 5 Back of printer 1 USB port: Use this port to connect the printer to a computer. 2 Ethernet port: Use this port to connect the printer to a network. 3 Rear door: Remove this door to clear paper jams. 4 Rear paper slot: Print jobs from the specialty media tray, the space behind the printer for the paper to...
User Guide - Page 9

... the printer. 6 HP Photosmart Pro B9100 series printer For easier access to the main tray, remove this tray for printing. Load the media in this release and pull it towards you. 3 Specialty media tray (open): Insert a single sheet of rigid or thick media, such as it out towards you to extend or retract the main tray extension, or to remove the tray from the printer. 5 Paper...
User Guide - Page 12

... color reproduction. Glossy in the main tray before you start this procedure to achieve best results. ● Language: Select this option to indicate the language you start this option to print a network configuration page that identifies the printer on the printer screen. ● Show ink level percentage: Select this procedure to calibrate the printer color. HP Photosmart Pro...
User Guide - Page 14

...wide range of specific paper types for use this printer. When you are printing on. Brochure, photo, inkjet, and plain papers Digital Fine Art Papers 220 gsm Main tray Recommended Supported Not supported Specialty media tray Supported Recommended Recommended HP Photosmart Pro B9100 series User Guide 11 Single sheets of lightweight paper can be loaded into this tray is no thicker than...
User Guide - Page 15

... can remove the tray from the main tray before you . 12 HP Photosmart Pro B9100 series printer Chapter 2 (continued) Media Examples: Canvas; Check that the stack of paper is now accessible. 2. Tip For easier access or for the paper. 3. Remove the output tray completely by squeezing the main tray release and pulling the tray towards you . Load the main tray To load the main tray 1. Place...
User Guide - Page 16

... practice using non-HP brands of glossy media in the main tray, and the printer does not feed the paper or feeds multiple sheets through at a time. If you are using the specialty media tray by loading a single sheet of plain paper and printing an image or document. HP Photosmart Pro B9100 series User Guide 13 Be sure to adjust...
User Guide - Page 17

... the paper to the length of the paper you ) is lined up on loading canvas media, see To load the specialty media tray. To load the specialty media tray 1. The space behind the printer for printing. 3. Wait while the printer raises the printhead assembly in first. 14 HP Photosmart Pro B9100 series printer Feed the media into the printer until the back edge of the printer. Pull out...
User Guide - Page 18

... printing. HP Photosmart Pro B9100 series User Guide 15 Align the right edge of the media against the raised edge of the tray and not against the side of the printer. Lower the specialty media tray. Wait while the printer raises the printhead assembly in the specialty media tray 1. Misaligned media can result in skewing or other printing problems, including paper jams. Tip...
User Guide - Page 19

... one sheet of canvas media with your other hand. Chapter 2 2. Load one hand and pulling out the extension with the side to be printed facing up the paper catch at the end of the output tray extension to check that the media feeds under the rollers smoothly. 16 HP Photosmart Pro B9100 series printer Flip up on the specialty media tray.
User Guide - Page 23

...; DL envelope Warning Do not load media thicker than 1.5 mm, as it lies flat. ● Handle the paper by the edges to prevent smears and fingerprints on installing the printer software, see Color management. 20 HP Photosmart Pro B9100 series printer Paper loading tips ● Be sure to adjust the length of the main tray to prevent excessive curling, which can...
User Guide - Page 50

... Center to see Leave the printer on the printer. ● The power cord could be plugged into a power strip that is turned off Solution This is plugged in the main tray or the specialty media tray, how to clear a paper jam, and how to the online support services at once, HP Photosmart Pro B9100 series User Guide 47...
User Guide - Page 51

... Photosmart Pro B9100 series printer animations available from the HP Solution Center. When you print. Check that the paper stack is seated correctly. ● There might not be too much paper loaded in the tray. ● Use the printer software to the edges of paper might be too thin or too thick. Use HP inkjet paper for more pieces of the paper...
User Guide - Page 53

... errors 50 HP Photosmart Pro B9100 series printer Error messages Error messages that is 28 cm (11 inches) wide on the tray. For best results, use HP Advanced Photo Paper. ● You might be printing on the printer screen can be printed facing up. ● You might be a problem with the side to "Managed by Application," or disable color management.
User Guide - Page 54

... the printer through the printer. - Solution ● Try pulling out the main tray and replacing it in the main tray or the specialty media tray, how to clear a paper jam, and how to Remove media, grasp the media with both hands and gently pull it will not be damaged. Open the top door and clear the printer of paper. Try printing again. - HP Photosmart Pro...
User Guide - Page 55

... specialty media tray, how to clear a paper jam, and how to match the paper you have been primed, the printer screen displays the error Priming incomplete. 1. Chapter 5 Error message: Automatic paper sensor failed. If this section for troubleshooting tips or go to the online support services at www.hp.com/support. For paper-loading instructions, see how to load paper in...
User Guide - Page 56

... or printhead might be replaced, contact HP support for an extended period of time, the printer prompts you have loaded HP Advanced Photo Paper - HP Photosmart Pro B9100 series User Guide 53 To realign - Error message: Closed loop calibration unsuccessful. Press OK to be missing or damaged -OR- Make sure that you to perform a closed loop calibration...
User Guide - Page 70

... Media types Paper (photo, plain, inkjet, and specialty media)...paper 50 envelopes 20-40 cards (depending on thickness) 30 sheets of labels Specialty media tray 1 sheet of any media up to 1.5 mm thick Output tray 50 sheets of plain paper 20 sheets of photo paper 10 cards or envelopes Power consumption Printing: 65 W peak, 22 W average Idle: 9.8 W average Off: 0.4 W average HP Photosmart Pro...
User Guide - Page 74

... specialty media 18 specialty media tray 4 specifications 65 support process 57 system requirements 65 T test page 42 HP Photosmart Pro B9100 series User Guide 71 See troubleshooting help, electronic 3 Hewlett-Packard Company notices 4 HP Software Update 43 HP Solution Center 3 I ink cartridge door 4 ink cartridges checking ink levels 34 testing 42 L loading paper 12 M main tray 4 menu, printer...

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