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HP 9110 Support Question

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Question posted by kdiamond on October 21st, 2011

Scanner Error

How to fix a scanner error. I have tried switching the scanner lock swith back and forth and turning off and unplugging but to no avail. I removed small nartow glass and belt to reposition header then tried above procedures after getting message again. Still no luck. Please help. 

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Related HP 9110 Manual Pages

HP Officejet 9100 - Getting Started Guide - Page 45

...turn the color setting on the all photos from a memory card in -one . 2 If required, type your PIN on the Starter CD for a network folder on the scanner glass...e-mail address. Some keyboards also have the accented characters available by pressing the FN button in the ADF. 2 ...the keyboard or press the speed-dial button for the HP Officejet 9100 series all -in a network folder 1 Insert the...
HP Officejet 9100 - Getting Started Guide - Page 46

...sure that you type, make sure that you have removed the tape from the printheads. You can print ... and to the (line-in their correct, color-coded slot. See the onscreen user's guide on... to the unlocked position. Make sure the scanner lock (located on the Starter CD for your ... If the control-panel display shows a printhead error message, clean the contacts on the control panel....
HP Officejet 9100 - User Guide - Page 4

...must be liable for technical or editorial errors or omissions contained herein. Immigration papers ... U.S. See Environmental sustainability program for color. registered marks of Microsoft Corporation. ... in the fluorescent lamp in the scanner (< 1.5 mg) For recycling information...or this product, unplug the product from the...water, or when you are set forth in a protected location where no...
HP Officejet 9100 - User Guide - Page 8

...error-correction mode 125 Setting silent detection on older-model fax machines 125 Setting the dial type 125 Setting the redial options 126 Setting up faxing for the all-in-one 126 Connecting the all-in-one to a phone line 126 Connecting an additional telephone device...149 Calibrating the color 150 Calibrating the linefeed 150 Cleaning the all-in-one 151 Cleaning the scanner glass, ADF lid ...
HP Officejet 9100 - User Guide - Page 13

...with a resolution of color. z Tools for incoming faxes. z Automatic document feeder (ADF) and flatbed scanner for the three models. z Features z Configurations Features The HP Officejet 9100 series all -in... powerful business tool with 4 megabytes (MB) available for configuring, monitoring, and troubleshooting the all -in -one , either from the device or from any location on both sides or ...
HP Officejet 9100 - User Guide - Page 14

...to 250 sheets of paper. 12 1 - z Memory. HP Officejet 9120 all-in-one This model includes the features of the HP Officejet 9110 all-in-one, plus an HP Jetdirect print server that gives ..."). z Automatic document feeder (ADF) and flatbed scanner. See Ordering HP accessories and supplies for originals that accept 64 MB or 128 MB of the HP Officejet 9100 series all -in -one. The all ...
HP Officejet 9100 - User Guide - Page 20

...-carriage access door 2 Print-carriage access-door handle 3 Printhead latch (provides access for installing or removing printheads) 4 Metal catch bar (catches on the hook of the printhead latch and engages the latch) 5 Printheads 6 Ink cartridges 7 Scanner lock The scanner lock must be unlocked in order for an HP Jetdirect print server 3 Parallel port 4 USB port...
HP Officejet 9100 - User Guide - Page 22

... with an HP Jetdirect print server already installed. If you purchased an HP Officejet 9110 all-in-one and want to connect the all-in-one to a network... supported HP Jetdirect print server. The following table shows the capabilities of devices that are supported for the all-in-one supports the following topics. The HP Officejet 9100 series all-in-one . parallel) z HP Jetdirect en3700 (Ethernet...
HP Officejet 9100 - User Guide - Page 37

... installs photo and imaging software that provides a common interface for HP devices, such as the HP Director and the Memories Disc Creator. z ... in the software for the HP Officejet 9100 series all-in-one z Opening the HP photo and imaging software...be submitted from the way that this feature is implemented in -ones, scanners, photo printers, and digital cameras. Also, it is recommended that is...
HP Officejet 9100 - User Guide - Page 101

... fax options Setting automatic printing of fax reports Allowing and restricting color faxing Setting fax error-correction mode Setting silence detection on older-model fax machines Setting ...the dial type Setting the redial options Connecting the all-in-one to a phone line Connecting additional devices...
HP Officejet 9100 - User Guide - Page 145

... Panel. 3 Double-click Add/Remove Programs. 4 Select the all -in -one software that you are used by other HP devices such as digital cameras and scanners. See the readme file on Starter CD 1. To uninstall the software 1 Close any programs that are associated with other such devices. • HP Officejet 9100 series • Memories Disc...
HP Officejet 9100 - User Guide - Page 164

...device. • If your operating system and connection type. • For Macintosh computers connected directly to turn it on paper. 162 10 - Load media, if needed. Press (POWER) to a computer with a USB cable, use the Officejet...Try restarting the all -in the printer driver • Conflicting print settings might be loaded correctly. z Try...be selected. An error message appears when ...
HP Officejet 9100 - User Guide - Page 172

... and results in -one might be coming out of PowerSave mode after a period of the lock. See Printing supplies area for more quickly. • Color scanning takes longer than needed . You can change the settings so that the scanner is poor z Scan defects are starting the scan from a computer, see Contacting customer support...
HP Officejet 9100 - User Guide - Page 174

...and troubleshooting ENWW Devices that are printed by selecting Select Scanner on the File menu. Hewlett-Packard strongly recommends that make sure that the resolution and color settings are ...try enhancing the image after scanning. • Print the scanned image to activate TWAIN source" or "An error occurred while acquiring the image" • If you have connected the USB Device...
HP Officejet 9100 - User Guide - Page 251

... has no action to continue printing. Warning messages Warning messages inform you of a device failure. These messages are usually accompanied by pressing (POWER) to turn off the all-in -one . If the error message shows an error code, press (POWER) to turn off the all-in -one from operating. Some of the all-in -one...
HP Officejet 9100 - User Guide - Page 253

...is full. CLEAR CARRIAGE The printhead carriage has stalled. COMMUNICATION ERROR. CHECK ALL CONNECTIONS. CLOSE PRINT-CARRIAGE ACCESS DOOR. Reduce the...DEVICE. DOOR OPEN. EMAIL ATTACHMENT IS TOO LARGE FOR SERVER. Check with your all -in -one SMTP settings accordingly, and then try again. You REMOVED FOR OTHER FUNCTIONS TO WORK. TURN ON AGAIN. CHECK THE FAX NUMBER AND TRY...
HP Officejet 9100 - User Guide - Page 254

.... High network traffic, network failure or server failure might cause this error. Try to try again. OUTPUT TRAY IS FULL. Remove the printed pages PAGES. PAPER JAM. PRINTHEAD LATCH OPEN. Make sure... ENWW PRESS TO CONTINUE. MISSING [COLOR] PRINTHEAD A printhead is full. See Replacing the printheads for a print job that the protective tape has been removed from the all -in -one is...
HP Officejet 9100 - User Guide - Page 255

... Printing supplies area for information about finding the scanner lock. PRESS ? Make sure that the scanner has been unlocked. See Printing supplies area for information about finding the scanner lock. If the problem continues, the scanner module may have failed. An all -in-one , wait 5 seconds, and then turn off the power to print. Press (select button...
HP Officejet 9100 - User Guide - Page 264

... 244 scan options 120 SMTP 123 connections additional devices to all-in-one 127 all -in-one... page 68 color allowing and restricting for faxing 124 turning on and off from scanner troubleshooting 170 cloning...Inkjet Paper, HP 191 brochure and flyer papers, HP 193 buttons, control panel 15 C cable statement 220 cables location of option in -one 151 printhead contacts 147 printheads 146 scanner glass...
HP Officejet 9100 - User Guide - Page 273

...scanner clicking or grinding noise, troubleshooting 170 locking and unlocking 18 specifications 212, 213 scanner glass cleaning 151 loading originals 38 locating 14 scanner lock...administrator 97 information about all-in color 71 print server capabilities 20 ...tab, Toolbox 103 Index 271 See turning on a computer 72 to e-...219 relative humidity specifications 218 removing DIMM cover 24 ink cartridges...

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