HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by Grans on February 1st, 2013
Office Jet 6500. ..... 920xl H Cartridge
Installed new 920XL cartridge ....black will not print. Did everything I know, reinstalling, going thru all the testing on printer, level indicator says its full but will not print black ......prints other colors ok.
Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 3
... (802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change...
Wired/Wireless Networking Guide - Page 6
... the Dock. (HP Device Manager is weak, try printing the document. Connecting an Ethernet cable turns off the power and then turning it back on will recover a network communication issue.
6 Solving wireless (802.11) problems Restart components of the signal for interference in the Advanced troubleshooting section.
If the Wireless Network Test indicates the the signal...
Wired/Wireless Networking Guide - Page 9
...device after configuring the firewall, go to sections 4 and 5. If you can access the EWS, try enabling the firewall software to recognize the HP device. Make sure the HP Officejet/Officejet Pro device...device have the HP software installed, you can check the HP device's status from your computer to see if the device is paused or offline, preventing you from using the HP device (for printing...
Wired/Wireless Networking Guide - Page 12
...devices in queue or printer goes offline
• Scan communication errors or scanner busy messages
• Unable to see printer status on your computer
The firewall might need to be found when installing HP software
• Unable to print, print job stuck in your home or office... software cannot find the HP device during installation (and you know the HP device is the easiest approach to ...
Additional information - Page 1
HP Officejet 6500 Wireless
SCAN
PHOTO
COPY
START SCAN
PRINT PHOTO
Quality
START COPY
Black
Color
Setup
Cancel
Symbols
To change the device control panel language: 1. Use the arrow and number buttons to select your language and your computer
after it is used . Space
FAX Speed Dial
Redial/ Pause
Junk Fax Blocker
Auto Answer
START FAX
Black
Color
E709
©...
Additional information - Page 1
OFFICEJET 6500
EN Additional information
An electronic User Guide is used .
On the device control panel, press Setup. 2. Space
FAX Speed Dial
Redial/ Pause
Junk Fax Blocker
Auto Answer
START FAX
Black
Color
E709
© 2009 Hewlett-Packard Development Company, L.P. This guide provides information on your location.
www.hp.com
Printed in the cartridge after you install the ...
User Guide - Page 9
... 131 Network connection...131 To install the device on a network 132 To install the device software on client computers 132 To install the printer driver using Add Printer 133
Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133
Set up the device for wireless communication (some models only...
User Guide - Page 10
......148 Clean the sensor windows on the ink cartridges 149 Advanced printhead maintenance 151 Clean the printhead...151 Align the printer...152 Usage information collection 153 Print and evaluate a print quality report 154 To print a print quality report 154 To evaluate the Print Quality Diagnostic Page 155 Ink Levels...155 Good color bars...155 Ragged, irregularly streaked, or faded...
User Guide - Page 20
...when the device is active. (some models only).
NOTE: The button name and functionality depends on . START FAX Color: Starts a color fax job....Wireless light: The wireless light is lit when the wireless radio is on the country/region in a fax number.
When off , a minimal amount of copies.
When the device is still supplied. Attention light: When blinking, the attention light indicates...
User Guide - Page 22
... wireless communication (some models only)
Recommended number of connected computers for best performance
Supported software features
Up to five computers connected to helping customers reduce their environmental footprint.
In addition to help you focus on the product.
Turn off the device
Turn off a power strip. For more information, see Print a Web page.
•...
User Guide - Page 23
... for the function you to use. • Scan: Presents a list of copies to top-level menus that appear on the control-panel display. The device must finish one job before it can begin another. 2 Use the device
NOTE: If you are using HP Officejet 6500 E709a/E709d, you cannot scan and print at the same time.
User Guide - Page 83
... as required; these reports provide useful system information about the device. Review the report.
• If the test passes and you send and receive.
If the test fails, review the report for information on the display and prints a report. 5. Make sure the ink cartridges are installed, and that full-size paper is loaded in the report...
User Guide - Page 100
... an active network or wireless connection. button.
96
Configure and manage This page contains information about the device and ink cartridges. You can call to print the Printer Status page of the installed ink cartridges. Click the Network Settings tab. 3. Chapter 8
Toolbox tabs The Toolbox contains the following tabs. NOTE: Ink level alerts and indicators provide estimates for each...
User Guide - Page 134
...device before connecting the device (recommended)
To install the software 1. Connect the device before installing the device software, the Found New Hardware wizard displays on the device and connect it to the computer before installing the software If you connected the device... the printer driver.
2. On the CD menu, click Install USB-Connected Device or Install Network/Wireless
Device and ...
User Guide - Page 142
... disrupt radio signals. • Keep the wireless devices away from the internet. For more information, see printer status on your computer The firewall might be found when installing HP software • Unable to print, print job stuck in the firewall configuration utility, look
for interference in a wireless network: • Keep the wireless devices away from large metal objects, such...
User Guide - Page 147
...on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Advanced ink cartridge maintenance &#...wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors
Work with ink cartridges
To ensure the best print...
User Guide - Page 177
... the printer folder and see if there are using HP Officejet 6500 E709a/E709d, you are any messages. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the print queue.... The device must finish one or both of the printer driver had changed to print. If this did not solve the issue, try the next solution. To check the printer driver status...
User Guide - Page 260
... print supplies) Device with A4/Letter-size scanner glass and duplexer: 8.6 kg (19 lb)
Product features and capacities
Feature Connectivity
Ink cartridges Supply yields
Device languages Font support
Duty cycle
Capacity
• USB 2.0-compliant high speed • Wireless 802.11b/g • Wired network
Four ink cartridges (black, yellow, magenta, cyan)
Visit www.hp.com/go/learnaboutsupplies...
User Guide - Page 263
...Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in the Windows Taskbar must be logged on the computer. On a Macintosh computer, once the software is installed, it is always available when you must be installed and turned on ITU-T Test... you have, see Finding the device model number
Mode Best
Normal
Fast
Type Black Color Black Color Black Color
Scan resolution (dpi) up to...
User Guide - Page 289
... 190 Web pages 42 print cartridge latch, locating 14 print driver settings 40 version 248 print quality smeared ink 179 print quality report 154 print settings print quality 179 print-carriage access door, locating 14 printer driver settings 40 version 248 Printer Status page print 101 printer status page information on 100 printer, align 152 printhead clean 151 printing slow, troubleshoot 195...
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