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HP 6500 Support Question

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Question posted by afinetimefortea on July 18th, 2012

Hp6500

My printer wants to fax and I want it to print.  On my printers and devices screen it shows just one machine but when you go to set preferences is hows FAX, all in one version 1 and all in one.

Current Answers

Answer #1: Posted by hzplj9 on July 18th, 2012 12:53 PM
This answer was accepted by the poster of the original question.
hzplj9

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I would suggest you disconnect the Printer/Fax and un-install the software drivers etc. Access the HP website via this link and re-install the printer as if it was a new installation. You should then be back on track.

https://support.hp.com/us-en/product/details/hp-officejet-6500-all-in-one-printer-series---e7/model/3795313

Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 6

... if you are encountering problems connecting the HP Officejet/Officejet Pro device to your computer.) Select Setup Assistant or Network Setup Assistant from the Information and Settings list, and then follow the onscreen instructions. Basic troubleshooting If you are unable to connect, turn off the HP device's wireless capabilities. 2. Step 3: Test the connection Open a file on...
Wired/Wireless Networking Guide - Page 7

... blocking communication (page 9) 4. Position the product and computer near each other status information. Make sure that the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 10) 6. Make sure the wireless version of connections, along with the IP address and other and have a USB cable readily accessible. Make sure the...
Wired/Wireless Networking Guide - Page 11

...". After you can restore the network defaults to enable the device to the ad hoc network profile for a few seconds. The Power light blinks for a different network, you finish changing the settings, disconnect the Ethernet cable. HP Officejet 6500 a. b. On your computer, connect to a wireless connection. 5. For more information on the EWS, see the documentation...
Additional information - Page 1

... ink flowing smoothly. HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. For more information at HP's support website (www.hp.com/support). For more information see www.hp.com/go /linuxprinting. Select Preferences, and then select Set Language & Country/Region...
User Guide - Page 9

... computers 132 To install the printer driver using Add Printer 133 Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133 Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up wireless communication using the installer (Windows...
User Guide - Page 31

.... It is a high-quality multifunction paper made with the ColorLok logo in a variety of project you want the best print quality, HP recommends using print media • Understand specifications for supported media • Set minimum margins Recommended papers for newsletters, reports, and flyers. Look for less smearing, bolder blacks and vivid colors. HP Printing Paper is a high...
User Guide - Page 51

... your selections. • HP Device Manager (Mac OS X): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the available options and make your preferred word-processing program for editing. Because of the complexity of the original color. For more information, see the onscreen help that you want to use OCR software to...
User Guide - Page 59

...the speakers on their fax machine after they hear fax tones. To send a fax using the keypad on the phone that they should press Start on the device. Press START FAX Black or START FAX Color. Load your originals.... want to be recognized by using monitor dialing from the device control panel as control the pace of your fax. NOTE: Make sure the volume is turned on the line until the fax ...
User Guide - Page 63

...; Change the Lighter / Darker settingSet new default settings Change the fax resolution The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. Send a fax 59 Press START FAX Color. A message appears after the fax has been sent indicating that the fax was sent in black and white. The device sends all color faxes using the keypad, press Speed...
User Guide - Page 64

...-and-white faxes only, not color faxes. If the device detects an original loaded in black and white, HP recommends that is useful if you exit the Fax menu, this option returns to complete. NOTE: The Lighter / Darker setting applies to the default setting unless you send a color fax, or send a fax using the Scan and Fax or Send Fax Later functions...
User Guide - Page 67

... large, such as a very detailed color photo, it might receive the fax automatically when you hear fax tones from the sending fax machine. 6. Set up backup fax reception Depending on your country/region, the device might not be stored in memory due to memory limitations. The following : a. NOTE: If you might want to store faxes in memory are deleted, including...
User Guide - Page 74

... computer at any changes to the settings you want to change the initial settings or to configure other options for each HP device. Press the Setup button, select Basic Fax Setup, and then Fax to the HP device. NOTE: Use the Solution Center to turn off printing, color faxes will overwrite the original settings. To modify Fax to Mac 1. For more information...
User Guide - Page 98

... necessary values in the fields, and then click Apply. • Perform device maintenance tasks: Click the Services tab. • Configure network settings: Click the Network tab, and then click a button to check the network printer connection): ◦ If the printer is not connected, click Change Settings, and then click Run Network Diagnostic. ◦ If the...
User Guide - Page 137

... to complete the installation. On the Connection Type screen, select Wired network/Wireless, and then click Next. 5. Or Click Start, click Control Panel, and then double-click Printers. 2. Do one of shared printers. 6. Remove the protective cover from the device's network port and connect the device to use the device with a single Macintosh computer using a simple form...
User Guide - Page 139

...: • Understand 802.11 wireless network settings • To set up wireless communication using the installer (Windows) • To set up wireless communication using the installer (Mac OS X) • To set up the device for wireless communication (some models only). (continued) set up wireless communication using the device control panel with HP devices • Change the connection...
User Guide - Page 141

... Starter CD. 3. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. 4. To set up wireless communication using the device control panel with your computer. 4. To set up wireless communication using the installer (Windows) NOTE: For this method, you must have a wireless network set up and running. Insert the Starter CD into the computer...
User Guide - Page 156

... the printhead. 5. In the Print Settings area, click Printer Toolbox. Click the Device Services tab. 5. Follow the prompts until you are having print quality issues with the quality of cleaning, try aligning the printer. To clean the printhead from the control panel 1. You might want to use this feature when the printer status report shows streaking or white lines...
User Guide - Page 168

... X (v10.4), for Mac OS X (v10.5) open System Preferences, select Print & Fax, and then select the device from the Default Printer drop-down unexpectedly Check the power and power connections Make sure the device is not selected if you are removed. • The device is set as the default in the device. • All packing tapes and materials are performing...
User Guide - Page 170

... the device away from the source of these electromagnetic fields. For more information on ink. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the print driver. Check the color print settings Make sure Print...
User Guide - Page 289

... 199 Scan menu 19 Scan To button 16 scanner glass clean 159 load originals 24 locating 14 schedule fax 56 Secure Digital memory card insert 48 security wireless communication 140 wireless settings 136 send faxes basic fax 54 color fax 58 manually 54 memory, from 56 monitor dialing 55, 57 multiple recipients 58 schedule 56 troubleshoot 210, 212...

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