HP 4700dn Support Question

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Question posted by lberrios7 on July 17th, 2016

Hp 4700dn Printer Error 13.01.00

How can I fix printer error 13.01.00

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Answer #1: Posted by Ruits on July 17th, 2016 5:50 AM

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Ruits

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July 17th, 2016

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13.01.00 error occurs when there is a jam in tray. The reason for jam could be a paper stuck inside or use of paper with special material on it (glue, glitter, etc.).

If you are using plain sheet, check if there is some paper stuck inside the printer. If not, clean the inside parts with damp cloth to clear any obstruction in the way paper travels.

Answer #2: Posted by waelsaidani1 on July 17th, 2016 5:46 AM

waelsaidani1

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Hello read here what to do: https://support.hp.com/in-en/document/c04924036

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