HP 3015 Support Question
HP 3015 Support Question
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Question posted by cabonico on September 27th, 2013
Hp Laserjet 3015 Low Memory Warning When Printing
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Related HP 3015 Manual Pages
HP LaserJet 3015 All-in-One - User Guide - Page 123
HP LaserJet 3015 all-in-one
● HP LaserJet 3015 all-in-one specifications ● Regulatory Information
HP LaserJet 3015 all -in -one specifications
Printer capacities and ratings
Print speed
● 15 pages per minute (ppm) for letter size paper and 14 ppm for the device and 23 MB available to the user)
Print resolution
1200 dpi effective output quality (600x600x2 dpi, using...
HP LaserJet 3015 All-in-One - User Guide - Page 159
HP LaserJet 3015 all-in-one package contents 2
HP LaserJet Fax 6 HP LaserJet Printer Family Print Media Guide 24 HP LaserJet Scan software, scanning with 61 HP limited warranty statement 129 HP repair services 138 HP SupportPack 140 HP toolbox 6 humidity
specifications 111
I IC CS-03 requirements 120 image quality, troubleshooting
black dots 105, 110 blank copies 100 blank pages 78, 104, 110 ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 85
... device prints all incoming calls. You must start the fax-receive process yourself. The device might be sending or receiving a very complex fax, such as it has saved in memory ...device answer mode to answer calls. Solution
Do one of paper and the memory is very high. In manual mode, you are not being received is full. Press MENU/ ENTER (HP LaserJet 3015 all-in-one or HP LaserJet...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 86
...incorrectly at the device.
The device stores the most recently printed faxes. (The amount of memory that was sent was too light. For information about changing the EconoMode setting, see Reprinting a fax. Cause
Solution
The media input tray is receiving faxes:
Click Start, click Programs, click Hewlett-Packard, click HP LaserJet 3015, HP LaserJet 3030, or HP LaserJet 3380, and then...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 88
...device is correct.
You cannot dial all -in memory for jobs that the fax machine is waiting to On. See Using manual dial. For more information, see Changing the default glasssize setting. The originals might be sending a fax from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet... HP LaserJet 3015 allin-one only) with the glass-fax size set incorrectly.
Print...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 95
... 70 printing 69 troubleshooting 80
caller-ID boxes about 15 connecting to HP LaserJet 3015 all-in-one 16, 17 connecting to HP LaserJet 3030 all-in-one 16, 17 connecting to HP LaserJet 3380 all-in-one 19
calling cards 29 canceling faxes 31 cartridge, installing 9 CD-ROM, User Guide 89 clock, setting 21 connecting
additional devices 15...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 96
... 9 international dialing 29, 52 ISDN, defined 92
J jack, dedicated line or splitter
HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-in-one 10 troubleshooting 78 jams, troubleshooting 87
L legal paper...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide - Page 97
... additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-in-one 10 troubleshooting 78 phone line, connecting to dedicated line or splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 20 plugging in. See connecting polling faxes 62 prefixes, dial 53 print cartridge, installing 9 printing faxes from memory 58...
Service Manual - Page 7
... system...83 Print cartridge...84 Printer paper-feed system 84 Jam detection in the printer 85 HP LaserJet 3015 all-in-one unique components 87 Basic operation...87 HP LaserJet 3020 and ... flash memory 99
5 Removal and replacement
Removal and replacement strategy 103 Required tools...103 Before performing service 103 After performing service 104 Parts removal order...104
HP LaserJet 3015 all...
Service Manual - Page 8
... 231 Connecting additional devices 231 Functional checks ...235 Control-panel test...235 Half self-test functional check 235 Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030...
Service Manual - Page 20
... speeds up to 110 pages based on a slerexe test
page) (HP LaserJet 3015 and 3030 only) ● Expandable input/output (I/O) using the HP Jetdirect 10/100Base-TX ● Individual speed-dial memory and group speed-dial memory (120 entries using an average of 5 percent toner coverage on printed A4- HP LaserJet 3015, 3020, and 3030 all -in -one products ●...
Service Manual - Page 27
HP LaserJet 3015 performance specifications (continued)...to 43-lb) cut sheet paper
Priority input slot: 60- to 47-lb) postcards
Base memory
4 MB of ROM and 32 MB of legal-size media 215 by 356 mm (8.5 by...Product specifications 9 Media weight
Media input tray: 60- to 24-lb) single thickness envelopes
Print paper output: 135- Subsequent sheets of legal-size media slide off of flat 60- to...
Service Manual - Page 68
...the product
WARNING! WARNING! Clean ...HP LaserJet 3015 and 3030 only) and CANCEL lights blink until the cleaning process is unavailable, you must use paper. CAUTION
Note
Before you perform these conditions exist: ● any time a new print..., smudges, and stains off the exterior of the device.
50 Chapter 3 Maintenance
ENWW
To clean the print path
1.
It might be very hot and can ...
Service Manual - Page 87
...-formation system...83 Print cartridge...84 Printer paper-feed system 84 Jam detection in the printer 85 HP LaserJet 3015 all-in-one unique components 87 Basic operation...87 HP LaserJet 3020 and 3030 all...operation (HP LaserJet 3015 and 3030 only 96 PSTN operation ...96 The fax subsystem ...96 Formatter in the fax subsystem 96 LIU in the fax subsystem 96 Fax page storage in flash memory 99...
Service Manual - Page 94
See Formatter and line interface unit (LIU). Replace the formatter. Contact Service
Control-code failure.
Use the power switch to turn the power to make sure that they are firmly connected. Check all wire-harness connectors and FFCs to the product off.
Hewlett Packard Product startup messages
Message
Cause
Solution
-blank-
(Blank display for many seconds after power-on.) ...
Service Manual - Page 214
...fax guide on and ready. Fax memory full Canceling send (HP LaserJet 3015 and 3030 only)
None
During the fax job, the memory filled.
Alert and warning messages (continued)
Control panel message...busy Redial pending (HP LaserJet 3015 and 3030 only)
None
The fax line to be printed. The product automatically redials the busy number. (See "Changing the redial setting" in memory for a fax ...
Service Manual - Page 216
... because of low product memory. before starting a new job. Allow the product to finish the job, or press MENU/ENTER to clear the error. copy job. No Dial Tone (HP LaserJet 3015 and 3030 only... pages.
Press CANCEL to cancel the job. Memory low Only 1 copy made
None
Break the job into the wall socket. Alert and warning messages (continued)
Control panel message
Event log Description...
Service Manual - Page 218
...a new group. none
The product could not print the current page because of media in memory.
Press MENU/ENTER to print. The job should continue to clear the message...another phone line. Table 6-1. Alert and warning messages (continued)
Control panel message
Event log Description error message
Recommended action
No fax detected (HP LaserJet 3015 and 3030 only)
None
The product answered...
Service Manual - Page 272
... sent fax and a successfully received fax appear after aborting a
transmission.
Fax abbreviations appear in which the error occurred.
??? Translating the fax trace report (HP LaserJet 3015 and 3030 only)
Print a fax log report. Table 6-6. received a response after the tables. Attempt to abort the
session in order to separate normal from abnormal activity. Note
Table...
Service Manual - Page 356
... Index
media lever, HP LaserJet 3015 part numbers 295 removing 115
memory base 9, 11 buffer 77 flash, fax 99 included 2 NVRAM init 265 RAM 76
Memory Enhancement technology (MEt) 77 Memory is low error message 198 menu structure report, printing 241 menu structure, control panel 33 menus
developer 263 secondary service 262 messages alert and warning 193 control panel...
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