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Question posted by wellaardon on September 8th, 2015

The Dvd Burner Is Not Opening. What Do I Need To Do? I Need To Install The Print

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Answer #1: Posted by BusterDoogen on September 8th, 2015 8:21 AM

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BusterDoogen

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Insert the dvd & give it time to load then open your file explorer. Locate the dvd drive in the file explorer click it & find the setup.exe & double click it to start the printer software install process.

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Answer #2: Posted by TechSupport101 on September 8th, 2015 7:56 AM

TechSupport101

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There is a PIN hole by the on-tray eject button. Gently push through one end of a paper-clipper or needle and it should force-eject. See page 41 of the Reference Guide for more on this.

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