HP 15-ac000 Support Question

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Question posted by sundim on October 2nd, 2017

Reset Bios Password (administrator Or Power On Password)

Model: HP 15-ac000urI tried to rewrite the BIOS from USB Flash, but the BIOS still asked for the password.

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Answer #1: Posted by Bruce7194 on October 6th, 2017 5:22 AM

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Bruce7194

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Please try this Password = 73134207

Steps to be followed:
1. Use the unlock code posted above to enter the BIOS
2. Disable all passwords that are enabled
3. If asked for current password - type the unlock code
4. For new password, just press ENTER key
5. Repeat the same for verify password column.
6. Then leave the BIOS by saving & exit option to save the changes.

Troubleshooting:
Incase if the Password doesn't work please try a Hard Reset as follows.

1. Shut down the notebook

2. Unplug the AC Adapter and then remove the battery

3. Hold down the Power button for 30 seconds

4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook

5. If you now see a password box, Please type the same Password I shared before and press enter

Hope this helps

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