Genie DirectLift Support Question
Genie DirectLift Support Question
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Question posted by scanty5 on November 28th, 2014
Garage Door Opener Doesn't Work
My Genie lift plus 3060L has stopped working. The red light is on but the green light is off. When the car remote opener, the key pad and the button on the wall are pushed there is a sound like a grrrr and then nothing. The part that moves up and down the rail does not move.
Current Answers
Answer #1: Posted by BusterDoogen on November 28th, 2014 6:46 PM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,407
Member since:
October 30th, 2011 Points: 28,565,407
Go to pages 10-11 for the safe-t-beam self diagnostic procedure & troubleshooting.
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Related Genie DirectLift Manual Pages
Owner's Manual - Page 1
... Remote Control 9 Installing lightbulb and lens 9 Scheduled Maintenance 10 Troubleshooting Guide 10-11 Wiring Diagram 12 Parts Lists and Exploded Views 12-13 Accessories 14
Complete with Intellicode Remote Control and SERIES II Electronics
For up to 7'-6" tall Doors. (Extension Kit available for 8' Doors) Included Wall Control MUST be Properly Set to Operation of this Garage Door...
Owner's Manual - Page 2
MODEL 3060L-07 . . . Geographic scope:
This warranty applies only to any attachment not provided with the product, programming of the Remote Control Devices, Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or broken wires, Carriage disengaged, Force Control adjustments, door out of the operating problem.
Call the Genie Customer Service toll free at : www...
Owner's Manual - Page 3
...assembly, and other like items.
• Repairs and adjustments must reverse when the door contacts a 1-1/2 inch high object on , or next to the wall button or console.
Safe-T-Stop® Timed Reversed System Automatically opens a closing door within 30 seconds.
4 Install door operator 7 feet or more above the floor.
5 Do Not connect the operator...
Owner's Manual - Page 4
... a Genie Factory Authorized Dealer or dealer of balance. Door should stay stationary. B This new Garage Door Opener is the wrong version. If door height is a heavily reinforced section of the wall just above the top of Header Bracket will be needed to connect garage door to and including 7' 6" tall. Bottom of the garage door opening. Rail Extension for doors up to Opener's Door...
Owner's Manual - Page 5
...'s.
Contact a licensed electrician for wood garage frame, jamb, or masonry at least a 3" space above the Header Bracket
mounting point, contact a Genie Factory
Authorized Dealer.
• If a door spring is a 15 Amp 120 Volt grounded electrical outlet or grounded permanent wiring box (per building code) within 3 feet of Opener Power Head: Figure 5
• If...
Owner's Manual - Page 6
...-35-GENIE or visit www.geniecompany.com NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR. 4 NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5 Test Opener monthly. Use caution when using this Release with the Door Controls. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid flat) at the center of severe injury or death. 7 KEEP GARAGE DOORS...
Owner's Manual - Page 7
...; Press Wall Console to close garage door.
- If door stops but is finished. If door stops and/or reverses before reaching the "OPEN" Limit Switch a. B OPEN ADJUSTMENT ...the door stops moving parts of the Opener and the door. • Set the door Opener to use the minimum force needed
to open the door.
For Help, call 1-800-35-GENIE or...
Owner's Manual - Page 8
...-35-GENIE or visit www.geniecompany.com A Open garage door using Wall Console. C Close door using
Wall Console.
A To program one Button per Remote, per second.
• Press Remote Control Button once within 2 seconds after it contacts board:
• If door does not reverse, decrease Close Force until Learn Indicator Light goes out. Red Learn Indicator...
Owner's Manual - Page 9
...use the door Opener, Remote Controls, or
Wireless Keypad. • Refer to the door and door Opener Owner's Manuals
before attempting any repairs. Garage door will stop working. Install Light Bulbs and Lens
A Install two 60 Watt light bulbs (not included) into holes provided in your car owner's manual. B Press Button again. B Hold the lens, with Opener. WARNING:
Use the Wall...
Owner's Manual - Page 10
...Red LED) Sensor (Green LED)
Possible Problem
Solution
ON
ON
Normal operation
None required
OFF OFF
• Power Head not powered • Wiring from sun- WARNING:
If the door...Service at that may damage the Opener. Oil door roller, bearings, and hinges using silicone lubricant or light oil.
Contact a Genie Factory Authorized Dealer for obvious ...
Owner's Manual - Page 11
... Wires.
2.
Operator runs, but stops 1. Wall Console Vacation
1. Check (ensure) that garage door and Opener are stuck "pushed-in the Safe-T-Beam® System Self-diagnostic Troubleshooting Chart
(page 10).
2.
Was Remote Control lost or stolen? Adjust as needed . 2. Door starts down , then stops before it is fully closed...
Owner's Manual - Page 12
...RED / WHITE
SECONDARY
ORANGE
TRANSFORMER
PURPLE (Vcc)
(TRIP)
GREY
(COMMAND)
1 2 3 4 5 6 7 8 9 10 11 12
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
CLOSE OPEN
WHITE GREEN
PRIMARY SEQUENCER
WHITE
LIGHTS
BLUE
BLUE
GREEN
SEQUENCER HOUSING
Parts Identification
Power Head
[1] Power Head Assembly
( '1
) 5
%
&
* 3 $
.
/
0
+
1
For Help, call 1-800-35-GENIE...
Owner's Manual - Page 13
... 6 Carriage Stop 7 Rail Clamps 8 5/16...Strap 15A Open Limit Switch...Wall Button (not shown)
varies
33 Wall Console (not shown)
varies
35 Entrapment WARNING Label (not shown) 1
36 Safe-T-Beam (STB)Sensor (green LED)
(not shown
1
37 Safe-T-Beam Source (red...Light Lens (see page 5)
1
50 Remote Control (not shown)
varies
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
13
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