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Gateway NV7802u Support Question

Gateway NV7802u Support Question

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Question posted by kunalPEAK on September 3rd, 2014

Gateway Nv7802u Won't Boot

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Answer #1: Posted by freginold on September 13th, 2014 4:26 PM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Gateway NV7802u Manual Pages

Gateway NV78 Series User's Reference Guide - English - Page 3

Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . 5 Front 6 Left 6 Right 8 Back 9 Bottom 10 Keyboard area 11 ...
Gateway NV78 Series User's Reference Guide - English - Page 5

www.gateway.com Changing notebook power settings 62 Changing the power plan 62 Changing advanced settings 64 Chapter 6: Traveling with Your Notebook . 67 Packing your notebook 68 ...
Gateway NV78 Series User's Reference Guide - English - Page 6

... (wired 106 Networks (wireless 108 Passwords 110 Power 111 Printer 111 Sound 113 Status indicators 113 Touchpad 114 Video 114 Telephone support 114 Before calling Gateway Customer Care 114 Appendix A: Legal Information 117 Index 129 iv
Gateway NV78 Series User's Reference Guide - English - Page 7

CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1
Gateway NV78 Series User's Reference Guide - English - Page 8

... information, see your online User Guide. Accessing your online User Guide In addition to your online User Guide: • Click (Start), All Programs, then click Gateway Documentation. For all other software • Using the Internet • Protecting your files • Playing and recording media • Networking To access your model of...
Gateway NV78 Series User's Reference Guide - English - Page 9

... of Authenticity Important The label shown in this information if you call for assistance. The Microsoft Certificate of Authenticity label found on your notebook's label. Gateway Customer Care will need this section is for your notebook model and its features. For more information For more information about your notebook, visit...
Gateway NV78 Series User's Reference Guide - English - Page 13

... connector. Plug USB devices (such as a high definition television, into this jack. For more information, see "Using the memory card reader" on page 20. www.gateway.com Component Kensington™ lock slot Power connector Ethernet jack Monitor port HDMI out jack USB port Microphone jack Icon HDMI Description Secure your notebook...
Gateway NV78 Series User's Reference Guide - English - Page 15

... slots are blocked, your lap. Do not use the notebook on your notebook may become hot enough to the notebook. If these slots. Back www.gateway.com Ventilation fan Component Icon Ventilation fan Description Helps cool internal components.
Gateway NV78 Series User's Reference Guide - English - Page 17

... notebook on your notebook so air vents are blocked, the notebook may overheat resulting in this bay. If the air vents are not obstructed. www.gateway.com Component Icon Hard drive bay Ventilation slots and cooling fan Description The hard drive is located in unexpected shutdown or permanent damage to harm...
Gateway NV78 Series User's Reference Guide - English - Page 19

For more information, see who they are communicating with when making Voice over Internet Protocol (VoIP) calls. 13 Microphone Use to let others see "Using the webcam" on page 36. www.gateway.com LCD panel Microphone Webcam Component Icon Description Webcam Use to talk through when making VoIP calls.
Gateway NV78 Series User's Reference Guide - English - Page 23

... neck. 17 Sitting at the screen. Make sure that they are positioned parallel to stand and stretch your legs. • Avoid twisting your wrists. www.gateway.com • Avoid focusing your eyes on your screen for your computer desk. • Adjust the height of time. Every 10 or 15 minutes, look...
Gateway NV78 Series User's Reference Guide - English - Page 24

...adapter that can run your notebook using an AC adapter or your notebook's battery. Contact Gateway about returning defective AC adapters. The AC adapter has no user-replaceable or user-serviceable ... to break up the work day, and schedule a variety of the same type purchased from Gateway. Connecting the AC adapter You can cause serious injury or death. The AC adapter has dangerous...
Gateway NV78 Series User's Reference Guide - English - Page 25

... off. • Make sure the power cord is firmly attached to your notebook's power connector. 3 Plug the power cord into a different wall outlet. 19 www.gateway.com To connect the AC adapter: 1 Connect the power cord to the AC adapter. 2 Connect the AC adapter to the AC adapter. • Plug the...
Gateway NV78 Series User's Reference Guide - English - Page 26

... and the modem. CHAPTER 3: Setting Up and Getting Started 4 When you finish using your notebook for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on page 2. To protect your notebook and avoid electrical shock, use a surge protector that has a modem jack. For more...
Gateway NV78 Series User's Reference Guide - English - Page 27

...-listed or CSA-certified telecommunication line cord for your notebook. Warning To reduce the risk of fire, use to connect to a standard telephone line. www.gateway.com To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into a cable modem, DSL modem...
Gateway NV78 Series User's Reference Guide - English - Page 29

www.gateway.com Starting your notebook Warning Do not work with the notebook resting on your notebook: 1 Lift the LCD panel. 2 Press the power button located above ...
Gateway NV78 Series User's Reference Guide - English - Page 31

... to save power. To close programs that is not responding. 4 Click End Task. 5 Click X in Windows to turn off your notebook to Hybrid Sleep. www.gateway.com To put your notebook into hibernation: • Click (Start), click the arrow next to the lock icon, then click Hibernate. To put your notebook...
Gateway NV78 Series User's Reference Guide - English - Page 33

... keyboard that functions the same as a desktop computer keyboard. Caps lock is on - Notebook is in Sleep or Hybrid Sleep mode. ❥ LED off . www.gateway.com Indicator Icon Description Caps lock ❥ LED on . ❥ LED off . Battery charge indicator ❥ LED blue - Notebook is off - Function keys/ System keys...
Gateway NV78 Series User's Reference Guide - English - Page 35

... notebook performs the action identified by the text or icon on commercial aircraft. Bluetooth communication devices are examples of devices that provide wireless communication. www.gateway.com System key combinations When you press the FN key and a system key at the same time For more information, see "Viewing the display on...
Gateway NV78 Series User's Reference Guide - English - Page 75

...set in step 3. • Review the information in "Protecting your online User Guide. www.gateway.com Important You must enter the User Password each time you are prompted to recharge the battery... the User Password if your notebook was turned off or put in Sleep mode. 4 Highlight Password on boot, then press ENTER. 5 Highlight Enabled, then press ENTER. 6 Open the Exit menu, highlight Exit ...

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