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Question posted by jprostrtz on July 8th, 2013

Gateway Model M6340u Blank Screen

I was handed a gateway model m6340u and asked to fix it for my young nephew. I don't have many details other than someone tripped on power cord while plugged into laptop. I do know it powers up, fans kick off and power on indicator lights up, but that's it. No other lights, no beeps or sounds and absolutely nothing on screen.

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Answer #1: Posted by freginold on August 31st, 2013 5:46 AM

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freginold

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Hi, unless you have any spare parts you could try swapping, there's not a whole lot you can do. You could try booting to a CD or USB drive if the laptop will let you, or you could try plugging it into an external monitor to see if you can get anything to display.

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