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Gateway NE56R Support Question

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Question posted by Lenastassos on August 23rd, 2014

Tried Alt F11 After Restart Still Blank Screen

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Request from andrewraymondmarcus on August 23rd, 2014 9:05 AM
are you running windows xp vista or windows 8

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Answer #1: Posted by andrewraymondmarcus on August 23rd, 2014 9:10 AM

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andrewraymondmarcus

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try hitttig f8 and see if you come up with the restore option if not go down to command prompt

Here is the procedure for a Gateway/E-Machines. But it should be very similar for your Acer:

1. Copy all your own files and folders to an external storage (Disc, USB stick even SD card - 1 GByte capacity should be ample - even 512 MB)
2. Shut the PC off
3. Turn the PC back on and keep hitting the F8 key repeatedly until the Advanced Boot Option Screen appears
4. Click "Repair Your Computer" –if you are not already on it, use the up and down arrows to maneuver to it and then press ENTER
5. Next you have to pick your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" (last option)
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. Click "Next"
10. Click "Yes"
11. Go and have a cup of coffee - don't touch anything - for a while it seems like nothing is happening
12. After many minutes, recovery will complete and you click "Finish"

Related Gateway NE56R Manual Pages

User Manual - Page 10

... completely dry before cleaning it. • Do not use liquid or aerosol cleaners, use a damp cloth instead. • Never spray cleaning product directly on the screen. • If you spill liquid on your computer, switch it off immediately, unplug the AC adapter, remove the battery and make sure it is easily...

User Manual - Page 12

... the volume to high volumes for extended periods. Place items that you can hear clearly and comfortably; The screen should be about 45-70 cm (18-30 inches) from ventilation slots may become hot during use your lap...; Your device and its enhancements may contain small parts. Look away from the computer's screen once in front of small children. • If you take regular breaks.

User Manual - Page 15

Also called Liquid-Crystal Display (LCD), displays computer output. TOP VIEW - A light next to know your computer - 15 Internal microphone for video communication. DISPLAY # Icon Item 1 Webcam 2 Display screen 3 Microphone Description Web camera for sound recording. Getting to the Webcam indicates that the webcam is active.

User Manual - Page 17

... F1 to create backup copies of your computer - 17 The function of the button function as left and right selection buttons. Backup Communication Display toggle Screen blank Allows you want. # Icon Item 4 Click buttons (left and right) 5 Speakers Description The left and right side of each key is clearly marked with an...

User Manual - Page 18

... media file. Next Jump to the previous media file. Brightness down Decreases the sound volume. Social Networking Volume up Increases the screen brightness. Increases the sound volume. Volume down Decreases the screen brightness. Previous Return to the next media file. Speaker toggle Turns the speakers on and off . 18 - Brightness up Opens...

User Manual - Page 19

... you slide your computer, then select the Main menu and change the function key setting in a document. Touchpad The touchpad controls the arrow on the screen; Fn + Page Down Scrolls down a page in the hotkey combination. To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other...

User Manual - Page 27

... the card contains some files, the Windows Auto Play window may appear (this depends on how to connect different external devices to insert the card, try reorientating the card slightly. 3.

User Manual - Page 46

... for YouTube and Contacts for each network. Select the button you want to see more entries than can be shown on the top of your screen. Software Checking your news feeds and information Select the tab for the network you want to view: A series of buttons for the network are more...

User Manual - Page 56

...? programs that attempt to receive information without your permission are detected and the firewall will allow it is using then normally you visit on your screen. Internet What is a personal firewall? To help protect your computer against malware, make sure it (i.e. a game connecting to or from unwanted connections, some kinds of...

User Manual - Page 57

... software is to check for hackers to gain access to an easier target. Taking advantage of Microsoft Windows and other software fixes when they are trying to make their money as quickly and easily as possible. More recent versions of auto-update features in your system, blocks many attacks can prevent...

User Manual - Page 59

... any of the following tips can be easily guessed is to change your password. Try to select especially strong, unique passwords for protecting activities like online banking. • Keep your passwords in a... safe place and try not to use the same password for everything from ordering flowers and online banking to logging...

User Manual - Page 61

... as a free lunch" still rings true today. Internet - 61 While you 've surprisingly won without entering are The old saying "there's no such thing as screen savers or smileys, secret investment tricks sure to believe, ask for someone else's opinion, read the fine print, or even better, simply ignore it with...

User Manual - Page 74

...when major changes are made to how it will automatically restart and open the Recovery Program. 2. If you changed a system setting, and it did not work. 1. Press the Alt+F10 key upon start-up when the Gateway logo appears.... will return to the selected date and time. 74 - In the confirmation screen, click on an earlier date, without affecting your computer to the Operating System (e.g.

User Manual - Page 81

...ejects each disc, such as it completes burning it with a permanent marker. Insert a blank disc into the drive indicated in a safe place that you will restore your problem, you...click OK. This will remember. 5. 3. Important: Write a unique, descriptive label on the screen. Continue until the process is complete. Make sure you can use the Gateway Recovery Management program....

User Manual - Page 86

... Management. The Confirm Restoration dialog box opens. 3. Click on Start > All Programs > Gateway, then click on -screen prompts for first-time system setup. 86 - Click on your hard drive. 4. The recovery process begins by restarting your computer, then continues by copying files to factory default. • If you cannot run Windows and...

User Manual - Page 87

...drive's original, factory-loaded contents are recovered. Caution: Continuing the process will erase all files on your computer, then press Alt+F10 during startup To reinstall Windows and all pre-installed software and drivers: 1. Turn on your hard drive. 3. Recovering from...your computer, insert the first system recovery disc into your optical disc drive, then restart your hard drive. 2.

User Manual - Page 88

... drive or an optical disc. 4. Use your arrow keys to complete the recovery. 88 - Insert the second recovery disc when prompted, then follow the on-screen prompts to select the line CDROM/DVD (this line may start from the recovery disc you to select which device to open the boot menu...

User Manual (Windows 8) - Page 17

...is clearly marked with an icon. Help Opens the help menu. Backup Communication Display toggle Screen blank Allows you want. either the entire system or only selected files and folders. Enables/...whenever you to F12 keys. Switches display output between the display screen, external monitor (if connected) and both. Special keys Your computer's keyboard includes keys that activate...

User Manual (Windows 8) - Page 74

... intact. Several options are now presented. Note: "Refresh your PC" enables you to factory settings. 4. Recovery The process will take several minutes. 74 - Click Next. A screen appears asking you to restore your computer to choose the keyboard layout. 2. Turn on your PC. Click either Refresh your PC or Reset your computer...

User Manual (Windows 8) - Page 80

... automatically blanks the screen to the computer. Press any key to the power outlet. • If it and press + + to power the computer. FREQUENTLY ASKED QUESTIONS The following is a list of your computer? Connect the AC adapter to recharge the battery pack. • Make sure that may be low and unable to restart...