Home » Gateway » Desktops » Gateway DX4870

Gateway DX4870 Support Question

Find answers below for this question about Gateway DX4870.
Need a Gateway DX4870 manual? We have 1 online manual for this item!

Gateway Overview Questions Manuals Reviews Videos Research

Question posted by ft1957 on January 3rd, 2015

Dx4870 Stopped Booting

I have been using my DX4870 to do video editing. Had been working fine and powered down. Try to start the next day and got 4 beeps and computer will not boot no screen. Any ideas?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on January 3rd, 2015 8:29 AM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,100
points

Your computer has memory problems. First check video. If video is working, you'll see an error message. If not, you have a parity error in your first 64K of memory. First check your SIMM's. Reseat them and reboot. If this doesn't do it, the memory chips may be bad. You can try switching the first and second banks or try just 1 module. First banks are the memory banks that your CPU finds its first 64K of base memory in. You'll need to consult your manual to see which bank is first. If all your memory tests good, you probably need to buy another motherboard.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by TheWiz on January 3rd, 2015 7:45 AM

TheWiz

Member since:
October 13th, 2011

Points: 25,383,434

100
points

4 beeps indicates a problem with RAM or the motherboard. It would be best to have it checked out by a local computer repair shop.

Answer #3: Posted by waelsaidani1 on January 3rd, 2015 8:07 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

100
points

Have your serial number at hand, visit here http://gateway-us.custhelp.com/app/chat/chat_launch to chat with a gateway representative.

Related Gateway DX4870 Manual Pages

Generic User Guide - Page 2

... OF CONTENTS Starting your computer 4 Software 25 Registration 4 Using Windows and ... your computer 12 Playing Blu-ray movies 31 Arranging a comfortable work area 12 Internet 32 Adjusting your chair 12 First steps on...60 Connect to power 17 Windows Remote Assistance 62 Turning on your computer 18 Turning off your computer 18 Frequently asked questions 63 Using the optical drive...

Generic User Guide - Page 3

Table of Gateway. Gateway desktop series user's guide Original Issue: 22 March 2012 Visit registration.gateway.com and discover the benefits of being a customer of Contents - 3 Actual configuration may vary. Regulatory information 77 Environment 89 Software license 91 Index 94 Copyright © 2012. All Rights Reserved. Remark: All images are for reference purposes only.

Generic User Guide - Page 4

... The latest news from Gateway. How to introduce you for the first time, it . Starting your computer for purchasing this Gateway computer! Please fill in the setup instructions, it will ... that will then configure installed software. REGISTRATION When using your computer Your computer will help us to provide you connect to some useful benefits, such as shown in the information and ...

Generic User Guide - Page 9

... from the wall outlet and refer servicing to qualified service personnel when: • the power cord or plug is completely dry before switching it on your computer or any device attached to...it off immediately, unplug the power cord and make sure it . • If you to qualified service personnel. • If dust has accumulated inside your computer, do not use when no cards are in the...

Generic User Guide - Page 10

... improper adjustment of small children. • If you work by a qualified technician to restore the product to normal condition. Look away from the computer's screen once in a fire or electric shock. • ...to high volumes for hours at a time, then make sure you take regular breaks. Do not use your computer if you are covered by certain repetitive 10 - Do not listen to block out ...

Generic User Guide - Page 11

... child experience any of the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use of developing these disorders, type with your wrists straight and your doctor. • We advise that parents monitor the...

Generic User Guide - Page 14

... while you feel any shoulder or neck strain, stop for your posture. Your upper arms and shoulders ...level. If you type which could add tension to your computer Then try typing with ease. 14 - Setting up your shoulder muscles. •... as you to 60 cm away. Positioning your keyboard The location of the screen is a very important factor for a while and check your posture. •...

Generic User Guide - Page 19

...the disc. • When handling discs, always hold it will close automatically or press the eject/load button. Using your computer's optical drive: 1. Taking care of the disc is facing upward. When holding a disc, hold them...open, place the disc gently on the optical drive, or stop the computer from the center to avoid scratches or other damage. To insert a disc into your computer - ...

Generic User Guide - Page 20

Memory card reader Memory cards are used in a wide selection of the card will extend from beyond the slot. 20 - Inserting... 2. For instructions on how to connect different external devices to insert the card, try reorientating the card slightly. 3. Connectivity options Ports allow you need to use any force to the computer, read the following section. UPGRADING YOUR COMPUTER EXPANDING THROUGH...

Generic User Guide - Page 48

... the notification balloon or double-click on your computer. Internet The Action Center indicates the status and settings used for important applications that protects your computer when connected to defend your computer. It stops programs from accessing the Internet without your computer. Alternatively, if a security alert has been reported (in the Notification...

Generic User Guide - Page 49

...for important updates for your list of time the Firewall will know and trust wish to use it is necessary to allow access when you install a program, or the first time...; To check firewall settings, click on Start > Control Panel > System and Security > Windows Firewall. The Firewall also protects your computer from programs from the internet trying to function at all. These Internet -...

Generic User Guide - Page 56

... displays the amount of used and how much is left, simply place your pointer over the hard disk drive icon. Double-click on the Recycle Bin on the Windows desktop and click on Empty ... All the deleted files remain there until you delete a file from your hard disk. Helpdesk Right-click on Start > Computer. 2. To see easily how much space is almost full (less than 200 MB remaining), you ...

Generic User Guide - Page 58

To uninstall a program use System Restore. To start System Restore from the Windows desktop: Click Start > All Programs > Accessories > System Tools > System Restore. 58 - It can undo harmful changes to ... (such as installing programs). System Restore monitors changes to uninstall a program, do not use Programs and Features in the Control Panel. Helpdesk Windows System Restore.

Generic User Guide - Page 59

...This is useful when a driver installation failed, or when you cannot access the Windows desktop: 1. Click Next. 2. Select Windows System Restore and click Next. In the confirmation screen, click ...start-up when the Gateway logo appears. By default Windows saves snapshots of itself when major changes are made to the selected date and time. If you changed a system setting, and it did not work...

Generic User Guide - Page 63

...LED is not lit, no power is plugged in and turned on . Try the following : • The...using a power strip, make necessary fixes. Nothing appears on the power button. Your computer's power management function automatically blanks the screen to turn the display back on . Check the LED on the screen. Frequently asked questions - 63 I pressed the power button but the system did not boot...

Generic User Guide - Page 70

...Returning to a previous system condition. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by returning your system: 1. Revert to a previous system condition..." on page 72. 3. Reset your system to a previous state when everything was working correctly. Perform minor fixes. If nothing else has solved the problem and you an ...

Generic User Guide - Page 75

... already enabled, you must enable the F12 Boot Menu: 1. Use the left or right arrow keys to select the Exit menu. 5. Recovery - 75 Recovering from the hard drive during startup. Press F2 when starting your hard drive. 3. Your hard drive's original, factory-loaded contents are recovered. Use the left or right arrow keys to...

Generic User Guide - Page 76

... or an optical disc. 4. Use your arrow keys to start from the recovery disc you to select which device to select the line CDROM/DVD (this line may start with 'IDE 1...'), then press Enter. Insert the second recovery disc when prompted, then follow the onscreen prompts to open the boot menu. Recovery 6. Your computer...

Generic User Guide - Page 89

...as lead, cadmium, chromium, mercury, etc. Likewise, desktop computers are designed to be easily dismantled, with a ...and facilitate the recycling of all plastic parts heavier than 25 grams used in Gateway products are asked, for each part of our products.... This label allows a quick recognition of its valorisation. Starting at the heart of any product, to 35 ºC -...

Generic User Guide - Page 95

system did not boot up 63 G Gateway Recovery Management Program .... 26 H HDD (Hard Disk Drive) Health precautions 10 Free space 54 Helpdesk 53 Management 56 I Interference 85 Firewall 41... 57 Multimedia files 26 N network 22 Norton Internet Security 40, 43 Network connections 34 O optical drive 18 optical drives inserting a disc 19 P ports 20 Power cords 8 Index - 95